Mobs not taking damage or able to be targeted. [Master Information Gathering Thread]

In addition to a description of the bug you are reporting, please provide:

Device Type: Redmi K70 pro 5G
Device Model: Redmi K70 pro 5G
Device Operating System: Xiaomi HyperOS
Diablo Immortal App Version: 3.1.3.2

A lot of random mobs unable to target and do damage. I can send videos if needed.

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Upload them to YouTube and post links here…

GhostSignals also requests to know your server make and UID, available at bottom of General Settings tab.

They are actively trying to triage

I agree, happened with me on different occasions, like dungeons and farming in sea also couldnt finish hellslayer bounty ( costs one terror essence ) which basically ended up wasted because the monster doesnt take damage!!

Link to a video of the issue:
https://youtu.be/-fKuuaS7M_I
This was in Realm of Damnation. The blue monster can’t be hit, can’t be damaged at all. But the monster can hit and damage the player. Been seeing similar issues in other places, Frozen Tundra mainly.

In my case: PC, Windows 11, everything updated.
Server: Greiz, UID: 2012985011005

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Embedding that for you…

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Hey all,

We are aware of this issue and are actively investigating it. I don’t have more information to share at this time, but will let you know as soon as I hear more.

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PC, Win10, Sandro, UID: 956711011002
Shassar Sea - Windswept Sands - untargetable normal wolf and yellow elite wolf (Ulru). Ulru had a red symbol with 99 overlayed.

Device: Xiaomi MI 8
OS: android 10 (MIUI 12.0.3) latest for this device
Server: Aranoch
Immortal version: 3.1.1
UID: 12646679011004

04/11/2024 after 9.00PM (Italy) fighting “Peisthal, Underearth Empress” difficulty hell I, first stage (before split)

(NOT the case when the LP bar is grayed out for standard game play.)

PC, Windows 11.
Southern Dreadlands, Gray Wards, the “Wrong Side” bounty, several unkillable outcasts, quite an annoyance, since you need to kill 60 of them…
Server: Greiz
UID: 1259931011005

I’ve also encountered this issue twice this morning doing hellslayer bounties

I have an issue with the Necromancer summons not dealing any damage. It might be related to this topic. Maybe it’s not mages not doing damage, but mobs not taking damage. Go figure.
From what I observe, mages turn on and off at random. They do full damage at some locations and zero damage at others. However, they always show zero damage at the training dummy. It only happens when the Black Wall (moving mages) essence is active. It is very frustrating because I use only Summoner build for PvE, and the game became unplayable at this point.
I use Windows 10 PC and Ipad Pro 6 gen. Doesn’t make any difference.
Thank you for your attention.

I have the same problem poco 65 hype os server blood rose

Keywardens Server, Southern Dreadlands south of main encampment: there are two untargetable(GOD Mode) hyenas with red circles under their bodies that disrupt a well known favorite lazy farming spot. Please reset server to get rid of them. And be sure to scold the prankster programmers for me.

The Last Vestige, UID 4540080011002
Windows PC – HP Pavilion Gaming Laptop, Nvidia Game Ready driver 566.03
Microsoft Windows 11 Home (x64) Build 26100.2161 (24H2)
Latest diablo win client that updates each logon

Shassar Sea in the Windswept Lands area - once doing bounties, once on way to terror rift, one when called out in WC to come help fight – yellow mob “Ulru” got a nifty 99 badge above his Name tag- I cannot target, golem “fights” it but does no damage, mages do not engage it all. Several other players attempt to engage but leave…assuming no dmg.

video of encounter below

Link

Found 2 elite mobs in a small area, I actually finished quests,.left area to turn in Q and returned to the area for this record. Also have others interact with mobs with me, same affect.

Server Iceburn Tear
UID: 51361011002
Client Patch Version:3.1.3.2398180.241025879 ETADIVALI-G715
Android OS: 15 (AP3A.241105.007) on Pixel 8

I also Force Closed app, cleared Cache, and bug persists

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Occurs very frequently in Frozen Tundra and Bilefen for me. Tried unstuck, force closing app, repair client, etc.

Frozen Tundra, yeti not taking damage…

Map showing location…

It’s been two and a half weeks now.
How’s the investigation going?

Took me a while to meet any of them, but since Thursday I’ve seen them many times.
Bilefen, Zavain, Dreadlands, Shassar, Ashwold, Tundra from what I can recall. Probably elsewhere, too.
Normal, blue and yellow mobs. Never an entire pack, only one or two individuals.
So far only happened in ow zones.

Server: The Martyr
UID: 3443003011004
PC client version 3.1.3.2465879