Hello!
First of all fix your forum it’s impossible to even send a ticket to blizzard…… 2 rank 7 normal gems disappeared when l was changing to a new item in armory and they where gone from my inventory
Yeah this just happened to me. I lost at least 2 rank 7 sapphires which are very difficult to get on my server. I would expect Blizzard to give me these items back and maybe a little compensation as i am now having to play with extremely diminished armor penetration.
They won’t give you the gems back, l didn’t get mine back when l made a ticket because they said there are no proofs