After changing my armor setup for battleground 2 of my 5* legendary gems lost power. This happened to me once before already after changing out gems. I was instructed among community (Clan) members this is a known issue and the fix is to transfer power across all gems then repower them and it will correct. After doing that I do not have enough gem power to fix one of my main 5* gems. Please correct this issue not only on my game set up but in the game so it stops happening to players. It is very frustrating that we spend a long time doing rifts to power gems for ranking and out of no where they lose all their power. I am unable to keep playing the game in the advanced levels due to how much Res was lost based off Diablo / Blizzard bug/ Issue
In addition to a description of the bug you are reporting, please provide:
Device Type: Alienware PC
Device Model: Aurora Ryzen Edition
Device Operating System: Windows 11 Home
Diablo Immortal App Version: 3.3.0.2766984