Lag The screen pauses for two seconds when immortals enter or exit

lag The screen pauses for two seconds when immortals enter or exit Only when they are on the team
There is no problem with shadows or people who are not in the clan
The problem appears when the immortals enter a place or leave a place while he is with me on the team It causes a two-second lag with screen spasm
I lowered the quality and settings and it didn’t work

I changed the ssd m.2 nvme from gen 1 to 4 (gen 3 works) but it did not work

I deleted specific files from the game and it didn’t work

I deleted the entire game and reloaded it and it didn’t work

Cpu:Ryzen 5 3600 6 core
Gpu:RTX 2060 super
Ram:32GB addlink ddr4 spider x4
Space: 2TB addlink M.2 A95

A problem appeared at the beginning of the Halloween update and with the clan entering the Immortals category

Device Type:
Device Model:
Device Operating System: Windows 10 Pro
Diablo Immortal App Version: 3.1.12398178

This issue has affected players that are on the PC client, in the Immortals faction, for almost six months now…

When you’re a Shadow (or presumably an Adventurer) there’s no issue, it’s only when you’re an Immortal. Communication from the Community Manager on the issue…

August 6th…

September 10th…

A “top priority” that has remained unsolved for six months.

1 Like

It is unfortunate, but I would like to add something that I hope will help in knowing the root of the problem when I was trying the settings. Disabling >post processing prevents screen spasm and lag from occurring with immortals in the dungeon only.

Issue is still live, it’s even crashing for immortal players nowadays, when are we getting a fix for this mess?