I spend a lot of money on this game, just in December alone I spent over 400.00 in upgeades

Continuing the discussion from I changed class to Blood Knight this afternoon and one of my gear is missing all the upgrades I had all my gear upgraded to 19, except the gear gear. Please put it back . I spend a lot of money and time on this game and its very disappointing to lose gea:

I changed class to Blood Knight this afternoon and one of my gear is missing all the upgrades I had all my gear upgraded to 19, except the gear gear. Please put it back . I spend a lot of money and time on this game and its very disappointing to lose gear like that on a simple class change. You will be able to see that when you go into my account and check the logs, please help resovle this matter. I’m so fustrated right now.

Don’t worry. Your Gear isn’t gone.

Maybe your inventory was full, during the changeprocess.

Please check your stash, friend.
You will find your missing item there.