I am playing on android. Specifically Nokia. I have uninstalled and reinstalled the game countless times. I have cleared the cache and storage. I have restarted my phone so many times. I have installed the game on my wifi and my phone Internet. Nothing has worked or helped. I have even put in a ticket and nothing. The game stops loading on the screen before the screen where you go into the game. No numbers or words show up. I need help.
What kind of phone to do have? Immortal is resource intensive and needs a lot of RAM to run and run will.
There is a way to run it with lesser settings, but you’ll need to be able get in to the client first. A less obvious configuration to troubleshoot: is the game the phone? Or an SD CARD? the game will not run from an SD card, even one that’s big enough
It’s a Nokia. It’s from the play store. It’s not on an SD card. I have enough storage for it
Nokia is the make, not the phone model. Not enough information. A Nokia xxxx?
Storage is part of the equation, what about RAM and Chip? Depending your phone may not have enough extra memory to load up the game.
Nokia G310 5G. I have 4 GB of RAM. I’m not sure about the chip
In my experience 4GB isn’t enough to handle Android OS and the game. I have a Pixel 2xl… 4 GB of RAM, it would load, but poor performance and I unloaded everything else. I had a Pixel4a with 6GB of RAM and it ran well; current daily driver is a pixel 8 with 8GB of RAM.
Android doesn’t do well with RAM management, apps force close or hang all the time. In my experience that’s your issue. Someone may add more