I just started falling to map

In addition to a description of the bug you are reporting, please provide
I’ve been playing Diablo Immortal on Mobile.
When i was doing bounties and i was travelling to another map,my character just started falling into map,it happened me twice. I have a video of a bug ,but i dont know how to upload it here.

Device Type:Xiaomi 12T Pro
Device Model:22081212UG
Device Operating System: Miui 14
Diablo Immortal App Version: 2.1.0

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Same bug here: falling through the map on a bounty in stormpoint

Same bug, but playing conqueror with the blood knight. Already happened at least twice while in pit of anguish elevator.