Fractured Plane not saving progress

[Stormblight-1827]

Fractured Plane is not saving progress including difficulty. Taking a break on hell difficulty will reset and you have to do regular mode again.

Device Type:iphone 12
Device Model:
Device Operating System:ios
Diablo Immortal App Version:current

[GarnMcGaughn-1559]

you commented on this post already is there a reason to make a new one?

Fractured plane progres not saved

Fractured plane simply reset every time I leave when finishing a level or from the “lobby” area with the merchant even though it explicitily states that progress will be saved and I definitely don’t mark the option to reset it. What’s even more frustrating is that after completing the 9 the hell difficulty is offered but disappears after loggint out which means I have to complete all 9+12 levels in one sitting without ever leaving. Happens on both android 15 and pc win 11.