I am unable to choose the “custom” selection of legendary gems. (On PC). It only shows the twenty one 5 star gems to select from. At the bottom of the screen it says selection out of /15. Whether I select 15, 1, or 21 it still says “gem selection incomplete.”
I can only exit out of the screen and keep the “standard” gem pool.
Others have mentioned that you need to select 1 and 2 star gems as well. This is not an option for me, only 5 star gems are shown. Additionally, the selection screen clearly states “Select 15 additional 5 star gems to fill out your drop pool.” There is no mention of 1 or 2 star gems at all.
Device Type: PC
Device Model: PC
Device Operating System: Windows
Diablo Immortal App Version: 3.2.0.2571390
EDITED: I will leave this post up for others who have the same issue on PC. However, on the far left of the screen (nearly off screen for me) on the “selection” screen there are 3 tabs. Clicking each of these brings up one and two star gems selections.
This is very difficult to even notice these tabs on my screen. Additionally, the main screen still does not make any mention of needing to select 1 or 2 star gems, so this must not be working as intended.
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Thanks, had the same issue, saw the tabs only after reading your post 
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Ahh. thanks for pointing that out. missed those tabs as well. 
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Then I’ll leave this post up from a couple of hours prior to your thread…
https://us.forums.blizzard.com/en/diablo-immortal/t/select-legendary-gem-pool/6653/2
You also need to select the 2-star and 1-star gems.
5-stars…
2-stars…
1-stars…
Not a bug.
The fact that so many people are having issues with the design and the wording suggests a real issue. For one, on my screen the tabs are nearly off screen. Surely you can’t be suggesting that’s intentional?
Secondly, the wording clearly states, “Select 15 additional 5 star gems to fill out your drop pool.” Zero mention of having to pick one or two star gems at all.
At best it’s a serious design flaw. Or, with the tabs being nearly off screen, it is a bug.
You can absolutely say it’s an issue.
However, as it works, it’s not bugged.
Yes, I clearly stated when I left the post up to help others that it is an “issue.”
But, to be clear, off screen tabs are not a bug and working as intended?
If the tabs weren’t visible / were off-screen, no-one would be able to complete this and that would, indeed, be a bug.
However, as you said yourself…
…they’re not off-screen and, as my screenshots show, they’re clearly on-screen.
So, no, it’s bad design, not a bug.
Apologies, I didn’t think i needed to be so verbose. Nearly completely off screen. Mine are still visible and partially on screen. They are nearly completely off screen.
I’m very happy for you that yours are “clearly on-screen.” However, mine are not. The left edge of the tabs that are shown in your screen shot are not visible on my screen.
So, nearly off-screen. Partially visible still. Different than yours.
Is your intention to be of assistance here, or something else?
Yes, hence why I showed the screenshots in this and multiple other threads on this, to show how to actually complete the selection which you can do, because those tabs are not completely off-screen.
Tell me, did the screenshots, showing the tabs, enable you to complete your selection or not?
Your screenshots did not help me, as you posted them after I posted the solution on my own post. You can tell that was the case by the fact that you quoted me. “I’ll leave this post up….” So, no. You did not assist me in any way. You just reiterated what I had already said.
And, for the last time, YOUR tabs may not be off screen in any way, but MINE are. Not COMPLETELY, but PARTIALLY.
I’m going to go ahead and put you on ignore now. You offer no value to the discussion at hand, you did not assist me in anyway, you just want argue and declare your superiority. It appears, from your account history, that you spend your entire day watching the forums just to comment and tell people that they are wrong. Personally, I have better things to do than engage with that type of person. As I am unable to delete this post to be rid of you, I will put you on ignore.
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Okay, cool.
The same advice was given in other threads about this…
Seems the advice was certainly useful to them and appreciated.
As your edit went on to say, and as my screenshots showed, you were, indeed, wrong.