Starting at approximately 3:30 this morning, about 20 to 30 clan members were removed from our clan. There was no officer online at the time and we don’t know how or why this happened. Is this a bug? If so, can those members be added back by blizzard?
Does the information available to officers show whether a member of the clan left or was kicked, or just that they stopped being a member, i.e. could this have been 20-30 members wanting to leave to join a rival clan, create their own clan, etc? Have you tried talking to any of the 20-30 that left? Are they even still on the same server/cluster? Maybe they moved servers?
Yeah, we’ve spoken to the members that left or were kicked. We have screenshots of the time that it all happened. We’ve added some of the members back to the clan. This was absolutely not an exodus to join another clan or anything like that. It all happened over a period of a few minutes at 3:30 in the morning.