Character nickname not being disclosed correctly

In addition to a description of the bug you are reporting, please provide:

Device Type: iphone SE
Device Model: 3rd generation
Device Operating System: ios 17.4
Diablo Immortal App Version: newest

Recently I paid for nickname changing but I see that it’s not being correctly disclosed in the game. I messaged the support team and they told me to create here a post suggesting the dev team to take a look on it.

Could I suggest…

  1. What was the original name?
  2. What is the new name?
  3. What name is being seen by yourself / other players?

If you need to post screenshots…