At the point in the quest when you’re prompted to Enter the portal, there is no portal for me to enter. I reset my client after entering it the first time and when I logged back in I was back in sharval wilds with no portal to activate and branches blocking most of the zone.
https://www.youtube.com/watch?v=hT9j4cL5cQI @ 29:44
Device Type:PC
Device Model:PC
Device Operating System:Windows 10
Diablo Immortal App Version:4.0.0.2951640
I never had this portal, did you use the signet of untameable wilds in your inv?
Don’t seem to have that. I tried both during day and night but the vines are still there. I’m assuming thats whats preventing me from getting to the portal since in the video its in a different spot than where the tracking leads me.
you cant pass the vines, look in the last tab of your inventory for the item?
Having the SAME problem!! Anything change?
do u have this item?
Just do a bug fix. Re install the game and re download everything. It fixed my portal problem! 
no more suffering lol.
Embedding for you:
Nope, don’t have this.
you might need to restart the quest then possibly
I figured out the issue. There was another part of the map unlocked that I didn’t notice. The navigation was taking me to the part of the map I was in that was closest to where I actually needed to be. Obviously there was no portal there.
A bug, but one I should have figured out -_-
Can you please screenshot where the location to progress is? I’m currently stuck in same situation right now… super frustrating.
The portal is bottom part of the map. Zoom out and you will see the bottom section of the map. Navigation is bugged and always teleport to top part.
The bottom map have “DARKENED GLADE” and it’s at top right of the bottom section.
Just did that and I’m back doing the quest, feel dumb but back on track, thank you
don’t be its another failure on the design side of things
