Can't Log In "Not allowed to use restricted network port "

[Devastation-11320]

When I select > guest > log in > " Immortal " wants to use “battle.net” to sign in > continue > gmail account > Then it says " Safari can;t open the page " " The error was " Not allowed to use restricted network port. " When I hit refresh as suggested by a user it says " Unable to authenticate with Battle.net "
I’ve tried the trouble shoots suggested by other players, none of them have worked
Was hoping to play this evening, guess not
In addition to a description of the bug you are reporting, please provide:

Device Type: Iphone
Device Model: 13 Pro
Device Operating System: IOS 18.6
Diablo Immortal App Version: Most Recent

[Meteorblade-2266]

Apparently it’s because you’re on a beta release of iOS…

@RedOctober-12562

You are on Apple, and running iOS Beta.

Best workaround ive heard: alternate Refresh and Back button on that webpage. You may need to do this 20+ times. But you should get in.

This is a known bug between Battle.net and iOS Beta

@RedOctober-12562

This is a known issue with Apple iOS Beta. I’ve heard people can bypass this error by alternating Refresh and Back on the Browser.
I play on Android and cannot validate.
Try that and report back

[Odbarr-1573]

i got this a couple of times maybe. tapping the refresh button did it for me.

[Ambyons-1516]

Refresh button where?

[Meteorblade-2266]

There’s a pinned, bannered announcement from Blizzard which appears at the top of every single forum until you’ve visited / dismissed it…

@GhostSignals

We have recently been made aware of an issue affecting players on iOS devices where they are encountering an error when trying to log in with their Battle.net account.

We are working to address this issue as soon as we can. In the meantime, a workaround for this issue is to tap the “back” button on the in-app Safari window and then the forward button, or by hitting the refresh button if available.

We have identified the reason for the issue and are developing a fix, but will require some time and a new update to fix.

We apologize for the inconvenience.

[브로코리-31572]

Good! Resolve by this shooting.

[Odbarr-1573]

Refresh button in safari browser

https://imgur.com/a/4uFgP1h

[Meteorblade-2266]

@Odbarr-1573

https://imgur.com/a/4uFgP1h

Embedding so folks can see easily…

[Odbarr-1573]

thanks. i don’t know how to embed

[Meteorblade-2266]

@Odbarr-1573

i don’t know how to embed

Whether players can embed pictures or clickable hyperlinks is based on their Trust Level within the Discourse software back-end the forums run on…

[ How To ] Posting URLs if you do not have Trust Level 3 privileges

How to post links in the forums without Trust Level 3 Blizzard’s forums operate on back-end software called Discourse. What you are / are not allowed to post is determined by your Trust Level. Trust Level is increased by making threads / posts, reading threads / posts, liking posts, number of days visiting the forums. Without Trust Level 3 posters cannot post clickable hyperlinks (to non-Blizzard domains) or embed pictures. For non-TL3 posters, in order to post hyperlinks follow this procedure…

…the reason I can do it is that I’m at Trust Level 3.

I use it when I see helpful stuff like yours that needs to be more easily seen.

[Toruk-11685]

Me pasa lo mismo como se puede arreglar

[MRHuynh-3864]

Why I couldn’t see the refresh button on my ios 26

[gathrid-1705]

This isn’t a beta problem. I’m running this on a GA release; iPad OS 18.6 build 22G86 and I get this error. IOS 18 was released in 2024, it’s definitely NOT BETA.

This looks like someone implemented, either by mistake or on purpose, a cross protocol scripting attack. See the cert knowledge base for vulnerability #476267 for further details as I can’t post the link directly.

Blizzard: please examine your site and determine if this on purpose or malicious. If purposefully implemented then you should update your code and fix your vulnerability scanners to catch this in your CD pipeline before you roll releases out the door.

[Meteorblade-2266]

@gathrid-1705

I can’t post the link directly.

Yes you can, and the instructions for how to do so were already provided in Post 10 of this thread.

[Elevat3d-11361]

Refresh worked for me