Bug - wrong rank 5 gem conversion

In addition to a description of the bug you are reporting, please provide:

Device Type: samsung
Device Model: s21 ultra
Device Operating System:
Diablo Immortal App Version:

I had already 2 unbounded aquamarine gems rank 4, 2 unbounded rank 3 and unbounded rank 2. I wanted to upgrade them to rank 5, so i used arrows to fasten this process when i clicked upgrade i received aqumarine rank 5 but bound :frowning: i lost all of my unbounded gems.

I am aware of notification that warns about conversion but in this case it didnt appear also i didnt disable this notification before.

if you try to upgrade a unbound with a bound does the message appear?

It is appearing. but then i used arrows all the way from rank 1 to rank 5 so this bug needs to be related to using them

https://imgur.com/o5z8E4H

i got it myself?

this message didnt show up, when i clicked upgrade