Hello dear Immortal Team, I encountered an error today that really annoyed me. I received a Legendary Gem (Blessing of the Worthy) with 5 stars in the Elder Portal. Unfortunately, after I leave the Elder Portal, I can no longer see it in my inventory. Please help me. It would be very annoying if it were gone. Thank you very much and kind regards
Hi All,
We are investigating this issue and are looking to get some more information to help us find the cause. Please head over to this centralized thread and share your device and account information: https://us.forums.blizzard.com/en/diablo-immortal/t/character-rolled-back-by-20-minutes-after-crashing-inside-elder-rift-lost-all-the-gems-drops-and-crests-returned-to-bag
We’re especially interested in your User ID, Server and the Time at which this took place.
We’re going to close this thread so that we can keep the conversation and information in a centralized place.