Bizarre Result in Tower Purification Battle

In addition to a description of the bug you are reporting, please provide:

Device Type:
Device Model:
Device Operating System:
Diablo Immortal App Version: current as of 1/13/24

Last night we were in a close battle for a tower with another clan. With a few minutes to spare, two of our team had very large turn ins that put us in the lead, but somehow the tower was still awarded to the other clan.

I have a screenshot of the “final scores,” but can’t post it or link to it here. It shows the “first place team” with 27932 and the “second place team” with 38396.

Another oddity about this, I expect our real score should have been higher than the other clan, but not 10,000 higher. We probably should have had 28k not 38k.

UPDATE: I spoke with the other clan leader, and he says the bug with the turn-ins not being counted has happened to him before, too. In that case it was not right at the deadline, however. They speculated it was due to more than one person turning in at once, but that could not have been the case for us.
The bizarre numbers are apparently due to that dialog showing all the scores totaled, not just the top 10.

Thanks for the information. It’s very helpful. I won’t post the screenshot this time, since we now understand why the 2nd place team had more points.

The bug causing scores to sometimes not get registered is definitely a thing, though.