This happens across platforms.
I was an Immortal on Hunt for the Three at the time of the large server merge. We did not win the lotto for completing the reign so missed out on immo and credit.
Then the PvP event Bout of Realms appeared. Teamed up with some WB mates, but then we all decided to part ways onto other servers but guess what couldn’t xfer to our new chosen server(s) because of the PvP lock (bug 4617 which there was never a reply to).
So I’m finally unlocked after the event ENDED Ended (2 weeks after it was over), join my new clan who happens to be immortal and guess what? This is not going to count on record either? No badges, no ‘weeks as immortal tracked’ in my current clan.
Why? A little help here. Why did I not get credit for my first Immortal reign, now not my second I am in because I was stuck in an Endless Event I wanted out of the 2nd week it was over for the entire world except for the 4 teams remaining.