Basic/primary atack bug help please

In addition to a description of the bug you are reporting, please provide:

Device Type: Computer/Cel phone
Device Model: Poco F3
Device Operating System: Windows 11 / Android
Diablo Immortal App Version: Latest

Hey everyone, my character has been bugged for over a year now. I only just returned to the game and decided to try and fix the issue—back then, I actually stopped playing because of it.

The problem is that I can’t use my character’s basic attack. When I log in, I can use skills just fine, but the moment I try to use the primary/basic attack, my character becomes completely unable to do anything else—no skills, no movement, absolutely nothing. I’d really appreciate some help fixing this so I can get back to playing normally.


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There’s something wrong there… Your primary attack icon is for “Wind Edge”, which is one of the Tempest’s primary attacks. You shouldn’t have the option to select that with a Demon Hunter.

Have you tried going to the Skills menu and changing the primary attack? You should have “Crossbow Shot” and “Explosive Arrow”.

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Thanks for reporting. We’ll look into fixing this, but a quick work around for now is to change classes and then revert back.

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I have to delete my character and remeake? i Wont lose all i have?

No, what was advised was…

To do this you would visit Selynne’s Basilica in Westmarch…

And click on the Shifting Flames (Class Change) brazier…

You would then choose a different class, your hero would get changed to that class, and then you could change back to Demon Hunter as, according to the Community Manager, this should resolve the issue (if you don’t want to wait for a fix to the bug).