Authenticator Rewards Notification Won’t Go Away

In addition to a description of the bug you are reporting, please provide:

Device Type: Both PC and iPhone
Device Model: Legion Lenovo, iPhone 16 Pro Max
Device Operating System: Windows 11, iOS 18
Diablo Immortal App Version: 3.3.0.2766984

I have already redeemed the reward of activating my battle.net authenticator, and when I check my stash, I have the new tab from the authenticator. However, after I do all my checks for my morning notifications, a few minutes into the game, a notification pops up showing for Authenticator Rewards, as if I haven’t done it. This is not device specific, this happens on 2 separate devices as specified above. I have also repaired my clients.

This is a common issue with a lot of people, I probably think everyone, since the last patches:

https://us.forums.blizzard.com/en/diablo-immortal/t/event-battlenet-authenticator-rewards/8251

I would appreciate it if someone from customer support sees this and fixes it, as it is an actual bug in the game.

Thank you.

4 Likes

This was first reported 10 days ago…

And again 5 days ago…

Deliberately creating duplicate threads (as you already linked one of the other threads where this was reported earlier) won’t get it fixed any quicker. However…

Creating Duplicate Threads

This category includes:

  • Creating threads about existing topics
  • Creating a separate thread about an existing topic for further discussion in more than one forum

If a player is found to have participated in such actions, they will:

  • Be given a temporary ban from the forums, depending upon severity

Dot is annoying. I tried repair on ios app but it still remains. I hoped the latest patch would fix it buuut……nope

2 Likes

As a compulsive red dot clearer this is making me crazy. So frustrating to think you made progress in some event and have a reward to collect when its just the authenticator… People in game that have not activated the authenticator apparently do not have this bug. Its like we are being punished for activating the authenticator.

2 Likes

You think a simple line of coding that is used for notifications is something that people making a game like this would be able to figure out.

Unfortunately, notifications in this game seem to constantly be plagued by this problem.

Kind of funny how this is one of the highest earning games of all time wracking in millions of dollars per annum, and the developers still can’t figure out notifications which is pretty much kindergarten level coding even low budget games made by kids in highschool have no issues with.

Funny enough, it’s not just Diablo Immortal that suffers from notifications that won’t go away, but also Diablo 4 has similar issues with notifications.

For clarity I was lying… it’s not funny at all, it’s just downright absurdity is what it is…

2 Likes

Blizzard Please remove the 2 factor authentication from the events page its super annoying having this red dot continually pop up I would assume most players have done this…thank you