Hi, since this morning i have this problem with my account. I can login on PC or mobile till the server selection. Then when i click it does nothing, i can’t access the character selection screen. I cannot also create a new character on any other server/region. The devices are ok, if i use another Battle.net account (freshly made for test) all works normally, is just my account. I opened a ticket and they don’t fix, they just answered that i don’t have any “restrictions” (so no ban). How can i solve?
Its a thought, sign in here
account.battle net/details
Is your region here match the region you are trying to create a character in?
What about age restriction? Are you “of legal age” to play the game in that region?
Can’t see either of those facts preventing you from starting there; but a thought
Hi,
creating new character was just a test. I play DI since day one and i have a character i login everyday. The problem started today, i went through ticket system and basically GM told me that they can’t help since i’ve already done all the steps required and they can’t find a reason i can’t log.