In addition to a description of the bug you are reporting, please provide:
I spent a lot of Money to collect my LEGENDARY CRESTS UNTIL 50. I run am 18.12.2024 my 10 Legendary Crests. It was the run with 50th Legendary Crests, but i didnt get any 5-Star gem (quality 2 to 5). I make the notices regularry when and how much Legendary Crests i running. Thats why i know when is my 50th. When i Pay for something i should get it, but i didnt.
I send ticket wit my problem, but the Game Masters couldnt get deep into my Legendary crest history and chceck it and sent me here.
I am really disapointed. So much money for nothing.
Can You chcek my Legendary Crest history 12.18.2024 till 01.11.2024?
I want my 20 Legendary Crest back, or at least I want my 5-Star Legendary gem,random, quality 2 to 5. I paid for it. When I pay for somethin i have right to gei it!
Device Type: PC- Laptop
Device Model: Helwett Packard OMEN, GeforceRTX,1 TB SSD Disk, Intel iCore7 10 gen
Device Operating System: Windows 10 Home
Diablo Immortal App Version: Actually