14 days…
Doing any of the following can result in client completely locking up the PC. Forced to hard boot PC to restart (in my case holding down power button to restart).
Heliquarry Raids - 2 x 5 per week - guaranteed at least one of 5 will crash, holding up raid
Vanguard - 2 x 5 per week. Guaranteed multiple crashes
Gauntlet (1,2,3) - for sure crashing, killing attempt
Battle ground - once every 2-3 battles
h3ll bounties - poof goes the terror essence
Alley - locked up for over a minute - did’t reboot as it moved barely once or twice. screen refreshed to dead char.
Blades battle tomorrow - expecting worst.
PC client never crashed in Beta. First time in 2 plus years that i am seeing persistent crashes. TWO years - now you introduce this feature?
for the love of gaming -Fix It!
Device Type:PC
Device Model:HP Pavilion Gaming 15-hc*****
Device Operating System: wn11, 24H2
Diablo Immortal App Version: latest, run diag \client file check
I know the answer, if you updated Windows to 24H2 the game kills your computer during major content and needs a restart. Rollback to 23H2 and everything is fine again.
Don’t have any problems with pc atm.
Try cleaning your cache folders, and reduce fps limit.
Here is the link How To Delete NVIDIA Cache to FIX Game Stutter & Performance issues 2024 
LEATH, what GPU and driver version are you running? I am having problems with this as well after updating to 24H2. I updated everything except GPU drivers so far and I am thinking about BIOS update.
thanks Hix, have tried various Shader cache settings as they have been root to some issues in the past wth DI but will give this video a watch. There is at least 2 other threads on the PC client locking up system – one detailing same results and they believe its linked to other players in party using their ultimate (or linked to lighting skills)
@Val4
Hello Val,
–win 11 home ver 10.0.26.100
–Nvidia game ready driver 566.03 (oct 21)
(using the optimal settings - very high - occasionally reduce 'multi player rendering to a lower setting in shadow wars / blade battles)
–AMD Ryzen 5, GeForce GTX 1050
running the nvidia stats HUD sine these crashes began and CPU and GPU / Latency stats on screen just before it locks up client and the HUD also freezes shows the GPU at 60`80%, CPU at around the same depending on content and the system latency stat between 10-15 ms
Found some new info. It affects immortal status.
While we were shadows, we had absolutely no problems. Became immos and it started all over again.
So if you are an immortal and you have “High” reso immortal with youin a party, him zooning in or out will cause freezes.