In addition to a description of the bug you are reporting, please provide:
Device Type: Smart Phone
Device Model: Samsung Note 9
Device Operating System: Android
Diablo Immortal App Version: Don’t know.
Hello. I completed the Gem Surge event by buying everything in the Phantom Gallery and doing several Elder Rifts with a combination of Legendary and Eternal crests.
During that time, I did not upgrade the quality of any of my gems using Polished Jades. However, once I completed the event, I accumulated 14 Polished Jades instead of the 22 Polished Jades the event advertised. 8 Polished Jades are missing.
I don’t know if this is a bug or not? I did not purchase any Phantom Market items. Could that be the problem? If it is, can there be a work around? I don’t like any of the cosmetics.
Now, I didn’t upgrade any gems until I completed gem surge. But maybe I did by mistake? I don’t think so. But, I went to the upgrade screen hoping to get one my gems to 5/5 and that’s when noticed that I didn’t collect 22 jades.
Could you please help? I would really like to upgrade two 2/5 gems into 5/5 gems.
Thanks.