Unable to use Transmogs in wardrobe

For one character on my account, my original character that I first beat Diablo 4 with, the transmogs are stuck. The wardrobe shows a two handed axe in the chest slot, and boots in the gloves spot. Any attempts to change and save are reverted immediately. The saved outfits in the wardrobe will not override or apply, the moment you exit the wardrobe the outfit reverts back.

I have reset the user UI. I do not have any add-ons. I have purchased basic blues for each item and put them on, per forum suggestions, hoping that would override it and no go.

I have had this issue for several months now, and it does not affect any of my other characters.

I also see that this is not just an issue for me. Tech support said I had to submit a bug report here for further research? My frustration is I have paid cosmetics on this guy that I would like to use and no one seems to have an answer for over a year now - other than delete and start over.

2 Likes

Yes, there are a number of posts about this already. Support have confirmed that they

quote
have no known issues regarding this situation
unquote