I purchased the deluxe on Xbox console back in September. It says I own the standard edition in the store when I look, but it is telling me I don’t own it when I try to play. I have no download for the standard edition. What do I do because I’m not buying it again
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Hi! My best friend bought the Vessel of Hatred 1. Standard and after a while deluxe version and Ultimate!
He is playing the Diablo 4 CD version, not a digital one. He bought the add-on for the game 3 times, and it’s not working at all.
No spirit born nothing .
Any suggestions?
PS 5 - xllAleXeyllx,
Battle tag AleXey#2288
BTW Cosmetics is working
4 Likes
I have the same setup. I have a diablo 4 CD for PS5 and bought the deluxe. And spiritborn is still locked today even with installing all the updates.
PS5: Miminguu
Battlet tag: Miming#11601
2 Likes
Wait. wtf? So I bought the ultimate edition and have no access to the new class or content so I have to pay another 50 for the standard edition to gain access?
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Have you tried to find your order through the XBox store? I did that and found a link to the content that unlocked my Spiritborn, even though there was no link to it via the “Manage queue/updates” route.
In my case at least it just seems to be a very unorthodox delivery system…only visible through this odd route rather than the normal way.
Issue with accessing Spiritborn. PSN ID: UCLAKoolman
I purchased the Ultimate Edition on PS5. Have tried restarting game/PS5, restored licenses, and reinstalled the game. PS Store says I own the ultimate edition DLC
1 Like
same issue
steam user and buy the DLC in game
and cant play game not yet
and someone complete the season already
and never never never never buy anything from your company
and you so stupid
and i very very very angry!!!
4 Likes
yes they do
4 days and noone reply
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Go into “Profiles and Settings” on your XBox. Can you find your order for the expansion?
It’s unbelievable
Every morning first thing what I’m doing when woke up it’s checking: if it’s possible for me to play for spirit born and I in new area…But what I saw these morning?? New sets from Warcraft 3 but all DLC features is still blocked for me!! And no matter that I bought ultimate edition 2 months ago!!
Blizzard !! Wake up!!
Already 5 days pass but so many people can’t receive the things which they pay for you!!
10 Likes
Hey, this is the right solution from above comment for the pre purchase Microsoft Store\Xbox Store. Check the box in the Managed Game Options in the Diablo 4 on Xbox.
Hello Blizzard,
I already post (vincentlecoz01 as a PSN account) this week. Still have this issue. Not able at all to play with the game I bought. I had during 1 hour a Sony customer service officer to try to be refund, but they don’t want to do anything.
How is it possible to let this scam happening during few days ? We can understand some issues during 48h after the launch, but still not fixed for this week-end ??? Unbelievable.
7 Likes
I bought the highest package and rose up to lvl 176, but today it says buy a package and acts like I didn’t buy a package. When I go to the buy package section, the packages appear to be purchased and the Spiritborn character is disabled. I sent an Xbox ticket and they still haven’t found a solution. What a disgrace.
Ultimate Edition
Bnet ID : Yo7#21310
3 Likes
I have the same issue too. I pre-purchased the DLC, and in-game it showed I have purchased all the version of the DLC since I bought the ultimate version
5 Likes
Someone send this forum to asmongolds reddit or X, explain the situation. Atleast let people know how disgraceful blizzard is
5 Likes
this company is a joke.i didn’t get what i paid for.
1 Like
Problème extension sur ps5
Id PSn : ToOxY__Jeremy
Diablo IV Standar Edition acheter le 19/05/2023 79.99 Euros
Diablo IV : Vessel of Hatred - Standar Edition acheter le 9/10/2024 via le store 39.99
Impossible d’acceder au contenue de l’extension. lorsque je clique sur l’extension le pack a 89.99 et celui a 59.99 sont disponible alors que sur la version standar il est ecrit pas disponible
Lorsque je vais sur le playstation store les 3 sont disponible et lorsque je simule un achat sur les 3 version il est écrit une erreur est survenue
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Refund my money, Refund my passion, Blizzard let me down!!!
2 Likes
I am very certain that I have purchased 《Diablo IV: Body of Hate ™》 The DLC is on the Steam platform, but it is locked in the game ,and I really cannot play the DLC content.
Steam platform transaction number:3771281535989359419
Battle.net platform order number:#KR377660866
My Battle.net account name:谢花郎#3146
My Steam platform account name:谢花郎
I am sure that both my Steam platform and 《Diablo IV》 have been updated to the latest version, but I still cannot play the DLC in the game. I think the reason why I cannot play is that this DLC has not been added to the Steam platform account library, but I have already paid the required amount. If I cannot play, it is unfair.
1 Like