Season 4+ updates ruined game Stability Horrifically for Hundreds of players

I already have it installed on a SATA SSD - no joy. Can’t even start the game.

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I don’t think it’s an intel issue or a Nvidia issue. The fact that most players that reports isssue have Nvidia / Intel is just a question of most of them have Nvidia / Intel hardware.

My hardware is AMD/AMD. (Still have rebooting issue, only trace of it is the generic kernel power (41) error with no relevant information in the report (0x0). No logs in minidump.

It is not a question of overheating either: No components of mine is overheating when it happens (CPU hotspot at 74°C, GPU Hotspot at 72°C max). It’s not power draw: under 300 watts of power draw on a 1300 watt PSU. It’s not a question of drivers : Tried DDU and reinstalled them. Older version don’t work either. Not a question of game files (repairing don’t change anything). CPU undervolted or stock: Same issue. GPU undervolted or stock same issue.

Changing FPS in game make the problem happen less often. Not a question of VRAM (have 24gb and it never get more then a little over 13gb). Cross play desactivated, no change. Game is on ssd with sufficent space left.

I have no issues with any other games. I hadn’t the issue on my old PC but it was season 1-2. (Might try if I have it now)

The least that could be done frome Blizzard team would be to communicate with us and aknowledge the issue. Are they working on a fix? Silence is never the answer in such cases.

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As long as the majority of people can play, they will ignore the issue because they can. Simple as that, If they acknowledge the issue that means they look bad. Looking bad brings their stocks and stuff down which is what the people on the board care about most. Thats why everything anyone from Blizzard or the devs say, are always Soooo amazingly positive no matter what. Even when they know things are bad, or that they messed up.

It sucks because this game has so much potential to be so much better than it is right now, thats the worst part of it all.

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CrazySaVaunT I don’t think that acknowledging the problem would hurt their stock. Blizzard has so many other games that acknowledging a problem in their forum wouldn’t really do anything. The best thing it would do is let the people that are playing the game that they are aware and maybe trying to fix it. I’m sure that they are counting on people hoping that the expansion pack will fix the problem and buy it. But from what I’ve read it looks like some are holding off until they fix the base game then buy the expansion. Let’s just hope that a fix is coming.

This Happening with D4 HS WOW…I am getting disconnected from both D4 and heart stone with similar errors, i sent them photos all it says has been discounted then reconnects, then kick be back to desktop and launcher, same with HS and D4. no error codes. then tried to relaunch D4 and it said my Licensed was invalid, i prepurchased the game before it came out and been play ever since, just but pre purchase for new xpans. my heart stone pauses and discountects then reconnects, then boots me. no error message. i been playing HS since i bought beta years ago. THIS IS CRAZY jackpost1168@gmail.com

why does everyone alway not take responsibility? I’m having this issue with D4 and with hearthstone on American servers US servers. I contacted blizzard and they saying it on my side, but i been playing for years and this just started happening a couple of weeks ago, i gone thru steps they suggested and still no improvement, i even sent them the error messages with photos i got from my phone of the errors, will be u7pdateing my router with a new router and going to get a new pc, but i know it not on my side, i seen this before and in a few days it was on their side from a message on the blizzard launcher I WANT BLIZZARD PHONE SUPPORT BACK HARD TO TECH IT WITH EMAIL. this needs to be seen by blizzard and responded to!

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D4 HS and wow also! the fact that I have to say 20 words to post is ludicrist

As Percivale said, it wouldn’t lower their stock that they show they care. (Might even change their reputation at some point). If you don’t care about the customer, the next time, he won’t come back. I might be done on the next game (or expension they are releasing). And its easy to say: Its not on our side, but come on, if people have proof that hardware isn’t the issue since they can play any other games without this kind of issue, you can’t pretend its on the user side.

And if you persist telling others this then you can’t whine that people are deserting your games. Company that does this end up with a reputation like EA. (EA support never fixed any of my issues and my own troubleshouting did on most games where I had. That or sometimes their own fix cause the people where verry vocal about it).

Now I hesistate a lot to pay for EA games and most likely buy XBOX game pass for the month where there is a game I want to try out). Not going to give them my money directly if I can avoid it. I vote with my wallet. If you don’t give a damn, you won’t have a penny.

And the more you show you don’t care, the more you’ll lose in the end. A slow downfall is still one.

I’m getting things more stable now with tweaking options and after having uninstalled HD textures. Will keep you up on what seems to be doing the trick. I’m still playing with options to see what’s the most stable. For those having issues, please mention hardware and troubleshooting you’ve been doing.

Togheter we might be able to pinpoint the right direction that way.

Cheers.

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Found problem. Created topic about it. Freezes, Stutter, Lags. All because of Diablo 4 process keeps downloading something. At HIGH speed (full network traffic goes to Diablo 4. exe)
Traffic comes over port 80. I think it is related to shop, they made some mistakes when programmed it for update.

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TheAeternum before Blizzard bought Activision, they were good at responding to issues raised in the forum. If I had a bug and created a thread, there was always a response withing a day or two from someone within Blizzard. But it seems like after the merger with Activision things started to change. They were still responsive during Diablo III just not as quick to respond. Now, it seems like they don’t want to respond except with the most generic responses and blame the problem on the players hardware when really it on their end.

I’m not the best at coding but the easiest way to see what caused the problem would be take the code from before the Chinese New Year event and the code from the release when it ended and do a compare to see what the changes were. It would help narrow down any code that was changed that would possibly be causing the issues that are now occurring. They could even do the code compare to the code before they added the Chinese New Year event to what it is now and see those changes. That might even be more helpful, just a thought.

you are probably right but, but when the board hears that the devs dont even know where to start with finding the issue and how much it will cost in overtime to fix. They did kinda release the game in beta…

Yeah, cant do that 9n console plus i play with pc and Playstation peeps. I also play on pc so. Plus it doesn’t work anyway.

I’m having less issue without the HD texures for some reasons. But its still not that. Yeah, you’re right that must be something between those timelines. Problem is that they will add even more stuff in next patches (Season 5 and 6 + Vessel release) so if they don’t fix it by then it might get worse (and impact even more people like the memory leak when the game launched). On my older computer I did have a crash / PC reboot but I’m not sure if its due to the game since there was an electrical instability due to storm at the moment. Since I’m planing holidays now I’m not sure I’ll manage to verify if its somewhat hardware related (since 2 different machines) or not until I come back.

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ARE YOU GUYS LOOKING AT THE FOURMS??

Hundreds of people are having this issue, so How can it be my side!

I have gone thru the steps on article and what you guys have sent me! I am replacing my router and my pc. I get the same ANSWER EVERY TIME FOR ALL OF YOU! I want this BUMPED up to a supervisor!

READ YOUR FOURMS BLEOW LINKS! READ IT NOW BLIZZARD!

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I have the same issue, crashes every minute. I tried to update the GTX 4090 driver and BIOS firmware but still the same.

if you look at some of my post, they say blizzard support don’t even comminate with blizzard or the devs, so it a brick wall with support, they dont talk to each side, wtf??

ya its a joke

I did a ticket about 3 weeks ago and got told to figure out by myself and bring my pc to a repair shop
Blizz is a clown fest

So far I discovered as well that for some reasons watching twitch on Brave browser make my PC crash but only when playing Diablo 4. If I watch it on Edge, no issue so far. (Weird) I still don’t have a clue why. (Its not hardware accelaration because I tried both enabled and disabled.) I didn’t crashed yesterday while testing those things otherwise, so will keep trying today and see if I can reproduce the issue (activating FSR. Will try DLSS from my other computer when I’ll be back.) If ever you notice something cause the issue more often (or less) don’t hesitate to tell.

Is there no update from the devs? this is so bad. AAA game my butt. lol

Minix101, no there has not been anything from devs or game support in this post. I had an earlier one that didn’t get any response either.

I’ve had the same issues. I’ve never had so much freezing and lag with this game. I can’t believe there are still so many crashing problems either, a year after realease. It makes it so hard to even want to play the game anymore. I’m probably done with it.

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