Diablo IV bricked my Gigabyte RTX 3080TI. I’ve done a forum search and seen that this has happened to multiple people now regarding the 3080TI.
My card was ~15 months old. Never had any problems. Runs everything perfectly smoothly. Never overheated. I don’t tweak any of the settings/setpoints. The card is run at its factory settings out of the box.
Here are details of my experience:
While playing the game, all of my monitors went black and said no devices connected. At the same time the fans on my card went to max. I turned the computer off and let it sit for about 45 minutes.
I then came back and everything booted up no problem. Got back in game and about 15 minutes later it happens again. I was in a different area of the map this time so it doesn’t seem to be specific to a particular area.
I waited about 30 minutes before booting back up. This time, no recovery. I can hear my computer booting and loading into windows. I can even type my password (blindly) and hear the windows login sounds but my monitors are black and state no devices connected.
I attempted multiple ports on my monitors, multiple ports on the video card and different sets of HDMI/Display Port cables. Nothing. I took out the card and put it into my wife’s computer, same deal. Computer would boot up and load into windows but monitors indicate no devices connected. I was able to take my wife’s video card out and put it in my computer, everything booted up just fine and all of my monitors displayed correctly.
My RTX 3080TI that I bought roughly 15 months ago is dead.
I submitted a ticket to Blizzard to which I was replied with a link to the Blizzard TOS where they state that Blizzard isn’t liable to any damage to your machine when running a game in beta. Under the acknowledgements it states:
Acknowledgments. You acknowledge that:
- the Game being Beta Tested is a work in progress and may contain bugs which may cause loss of data and/or damage to your computer system;
- you have, or will, back-up your hard drive prior to installation of the Beta;
- you have the resources necessary to easily reinstall the Beta Test System’s operating system and restore any and all data that may be lost;
- Blizzard is not liable in any way for the loss of data or damage to the Beta Test System, interruptions of service, software or hardware failures, or loss of data or disruption of service;
I’m not surprised at their response but it is still pretty crappy. I’ve been PC gaming for 30 years. I’ve played countless games in beta. I have never had a beta damage any PC components or disrupt my system(s) in any capacity before. I’ve been a customer of Blizzard for 20+ years. There are multiple reports of this game damaging customers hardware. It would be nice to see Blizzard do the right thing.
Not posting for your sympathy, empathy or any other reason but to document the issue in hopes that others are warned that if you have a 3080TI, don’t play this game and hopes that Blizzard recognizes that their game is causing expensive damage to their customers and hope they step up to address the situation properly.