I use a program to help with disability Blizzard told me they may or may not ban me

I have extreme loss of function in one of my hands. I usually use some form of macro or clicker to help me play most games. I had heard that blizzard was pretty harsh and would ban people for using programs like that so I sent in a support ticket to make sure I wouldn’t be banned from a single player game, that I purchased, due to my disability. Their answer? We are unable to tell you if we will ban you. WTF in what world is that an acceptable answer? Anyone know anything about this?

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Understandable. While you might have a ‘legitimate’ reason to use macros or autoclickers, you’re in the end still gonna use one. Just like those people who cheat in the game with the same methods. They can also claim to have the same issues. In fact you’ve just given them a new excuse with this post.

You might have to provide a doctor’s note/reference or something to prove your disability.

What’s more WTF is your inability to understand Blizzard’s point of view.

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Blizzard does not evaluate third party software and approve/reject it. Everyone is expected to follow the game rules. There are lots of built in accessibility options, including key mapping and controller support.

If you use a macro to automate cast sequences or anything else, you can be banned. It does not matter WHY you do it, you still can’t do it.

This thread may be relevant to you and has some good suggestions like foot pedals that you can map keys to.

No. Blizzard does not allow people to break the game rules, regardless of why.


I will quote what I posted in that thread.

Any automation of gameplay outside of the features already built into the game by Blizzard, can get your account banned.

Blizzard does not care WHY someone does it. All they care is that the account was violating the rules.

Do not use any software or hardware to automate gameplay. Not keyboard macros, not mouse macros, not Autohotkey. Nothing.

Use the accessibility and keybinding options available in game if you want to avoid being penalized. Several people have great suggestions in the thread for control options that might help.

Exactly. The EULA applies to ALL Blizzard games.

Cheating: Create, use, offer, promote, advertise, make available and/or distribute the following or assist therein:

  • cheats; i.e. methods not expressly authorized by Blizzard (whether accomplished using hardware, software, a combination thereof, or otherwise), :point_left: influencing and/or facilitating gameplay, including exploits of any in-game bugs, and thereby granting you and/or any other user an advantage over other players not using such methods;
  • bots; i.e. any code and/or software, not expressly authorized by Blizzard, that allows the automated control of a Game, or any other feature of the Platform, :point_left: e.g. the automated control of a character in a Game;
  • hacks; i.e. accessing or modifying the software of the Platform in any manner not expressly authorized by Blizzard; and/or
  • any code and/or software, not expressly authorized by Blizzard, that can be used in connection with the Platform and/or any component or feature thereof which changes and/or facilitates the gameplay or other functionality; :point_left:

You will not get an answer from Blizzard. They will point you to the EULA and policies. Those very clearly state you can’t automate game in any way with hardware or software.

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At the end of the day, you’re going to use whatever makes playing any game accessible to you regardless. So continue as normal.

If it becomes an issue, then make your case to Blizzard on ban appeal with some medical evidence attached relating to your condition. If they’re being reasonable then they’ll review it and sympathize.

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The world does not need to cater to your disability. We already have to give up good parking for people in wheelchairs.

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That will not get a ban overturned. If it did then everyone under the sun would try to do that to get out of being banned for automation scripts.

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I doubt everyone that applies to could provide Blizzard with certified, medical documentation relating to their disability.

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If a guy can play D3 with no hands, I’m sure you can figure out a way to play D4 with 1.

#nohandsken @ twitch.

Even if someone did have documentation, Blizzard does not allow that as an “excuse” for an account to break the game rules.

People need to play within the rules using the existing features and adaptive tech, or not play (unless they want to risk their account).

Despite no requirement for entertainment like games to be ADA compliant outside of the communications, Blizzard does have a whole team dedicated to Accessibility and has been adding accessibility options to their games for a couple years now. Quite a few game studios have which is fantastic!

And there is a way to email the Accessibility team that works with all the Blizz games with feedback about specific features or needs.

Well, Blizzard sponsored a stream from DougDoug and he clearly used 3rd party software to play the game.

So Id say all 3rd Party Software is allowed in D4.

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Corporate tyranny knows no end. Now people are forbidden from using assists in-game to manage their health conditions. IN A SINGLE PLAYER GAME OF ALL THINGS. What has gaming come to in 2023?

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Streamers and normal players have different rules. Just like rich and poor people. Are you new to life?

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Giving up good parking spaces? No, you live in a society that understands the need of people with handicaps which provides a bit of help to make something a bit easier. Then in that society you have self-centered mules who want to take that help for themselves because they are lazy.

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Automation of gameplay has been banned in hundreds of games for nearly as long as games existed. I am not sure why you think that is new.

It does not matter WHY someone wants to automate something, they can get an account ban for it.

I park in them all the time. They want that handicap spot? They can fight me for it!

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Yeah, no. It’s just cheap corporate virtue signalling. They ban a player or two while the vast majority of the top-end WoW community uses at least ONE form of automation

P.S. D4 is not a single player game. You might want it to be, but it is not.

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Lol 10 midgets or 20 handicapped people?

Just a joke, no offense intended.

I’d pay good money to see it.

They ban hundreds of thousands of people in the WoW community. This is from a couple weeks ago and is only one month of stats.

I get it though, botting is a pain the backside to fight and is constant. Ban a bunch and more pop up. I don’t know of any game that has beaten that totally yet. Going to only get worse with AI being closer to human play dynamics.