Game freezes at "logging into Diablo IV" after waiting in queue

PC General Discussion
43

Idk if this will work for everyone but I tried reinstalling into a different drive and it worked for me. Maybe I just got lucky though .

44

I am having the same issue. I get to logging in Diablo IVā€¦ and it stops responding. Played betas and server slam no issuesā€¦Really!!!

45

My gripe is that server-side availability should not force a crash condition onto the client application. There should be error handling on the client side, likely making use of timers, that say something to the effect of: ā€œSorry, currently the servers are in a dumpster and on fire. Please try again later.ā€ I completely get that they have to provision the resources on their OpenStack, it just should not result in this particular thing happening.

1 Like
46

you mean install different hard drive ?

47

Yes I first installed into my C drive then tried my D drive and it worked I had the same problem of the game freezing during the ā€œlogging intoā€ so I thought it might be a pc problem.

48

diablo 4 problem logging in code 7 for me.

49

I moved the game to another partition and that didnā€™t help either.

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50

you have to move the game to a old hard driveā€¦ it is crashing on faster modern drivesā€¦ I have a WD - BLACK SN850X and wont work since server slamā€¦ installing now on a 7 year old SSD i found in a drawer.

51

I noticed the same. I built a new PC with a Samsung 990 PRO SSD and had issues in both server slam and now release, whereas my old PC with 960 Pro from 2017 didnā€™t have any issues in the first 2 beta weekends (besides being old and slow). I upgraded in large part for this game, and itā€™s really disappointing to see stuff like this as a result.

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52

This is a blizzard joke, i played beta on old SSD Kingston v300 and change for kingston kc3000 now have.

53

ultimate & new hard drive edition pack

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54

My friend running barely this on his old dead rig, and I am struggling at ā€œLogging Into Diablo IV ā€¦ā€ on my brand new fat setting laptop.

Is it the newer hard drives?

55

Everyone, run CrystalDiskMark while launching the game to fix this issue

3 Likes
56

Crashing like everyone else at logging in. I had the same issue in the server slam, and am beyond disappointed that this hasnā€™t been fixed yet.

1 Like
57

still no hope, going to sleep good night all

58

I was having this problem and able to fix it. I had it installed on a NVMe SSD and then moved the whole thing to a normal SSD and all the problems I been having is gone. I wonder if it because of the NVMeā€¦

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59

Iā€™m moving the game to an older ssd on what I played in the beta and Iā€™ll let you know if work.

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60

This worked for me, itā€™s weird how quickly it worked. I hope blizz puts out a fix soon because crystaldiskmark says it can cause wear on your SSD

61

Guys on an older disk ssd work now, on my new disk m2 kingston kc3000 diablo not workingā€¦I hope blizz can fix this quickly because i buy new disc for diablo4.

62

Since im PC illiterate (kinda)ā€¦all i have to do i install Crystaldiskmark? Or is there something more after it installs.

Not looking to give my PC unnecessary issuesā€¦