Game freezes at "logging into Diablo IV" after waiting in queue

PC General Discussion
246

What did you try exactly?

247

CrystalDiskMark benchmark plus the -regionamericas in the command line.

My SSD is the Crucial P3 NVMe 3500

248

This one is not working for me.

SOLUTION

i used the command line argument -regioneu to switch regions and was able to connect. The characters are shared across regions it seems.

SOLUTION

249

Try -regionamer

Amer is the code for americas, like eu is for europe.

250

where are you putting the command line arguement? are you putting it in the game settings additional commands via the battlnet app d4 game launcher settings icon ā€˜gearā€™ next to play? (that is where it needs to go)

251

This did not work either.

252

Thatā€™s a shame, id try all the regions one at a time, and make sure you are putting teh arguments in the correct location.

253

Like I said. Random fixes, random results. lol

Ok.

There is obviously a bug right now. And Iā€™m sure it will be resolved soon.

254

Well, I donā€™t know about switching regions, but benchmarking works every time here. If I donā€™t, it crashes.

255

Wonder if its a driver issue with the motherboard/drive controller? Has anyone tried updating their motherboard controller drivers?

Why on Earth that would make a difference I donā€™t know, but I also didnā€™t know that a disk checking tool was going to fix it either. lol

256

well that will be hard to analyzeā€¦ I have a z790 from Asrockā€¦ what do you have?
I do have the latest bios.

257

when i tried benchmarking it did not work for me.

This is so odd. xD

258

Pro Z790-P WiFi from MSI. Updated the BIOS the day I set it up. But so far, no issues for me. And thatā€™s also been on two different ISP connections to test that out. Worked fine from both Starlink and Brightspeed(Centurylink).

259

Update of sorts here:

And mine is fairly fast as well, but not running into this issueā€¦ Yet.

So. Not sure what to make of it. And for the record:

Kingston FURY Renegade 1TB PCIe Gen 4.0 NVMe M.2
PCIe Gen 4x4 NVMe performance at speeds up to 7300MB/s read and 7000MB/s write

Bought from Amazon:

https://www.amazon.com/dp/B09K3H2YHX?ref=ppx_yo2ov_dt_b_product_details&th=1

260

Crystal disk fix was NO longer working for me as of this morning but the region change command line argument did work for me.

FIX THIS, BLIZZARD.

1 Like
261

Nice, that is already something.

262

Bought recently 980 PRO PCle 4.0 NVMeā„¢ M.2 SSD so i thought i have the same issue. Switched to other m2 and same issue, stuck at ā€œlogging into diablo ivā€.
Tried benchmarking and slowing down the disk and same
Finally iā€™ve reinstalled the game and went to sleep. After a short nap the reinstallation finished and the login worked.

Gl guys

1 Like
263

Disable Windows Firewall and try again. If it works, enable and modify the FW.

If D4 canā€™t talk back home correctly, it gets pissy and acts badly.

264

This solved it for me

265

I did this after creating a character in another device.

Tried the benchmark and setting the command line -regionamer.
Then installed D4 in another device, there it worked normally, so I created a character.
Went back to the other pc, and reinstalled the D4. It worked normally.

So, my hints are:
Reinstall the game.
If it do not work, ask if you can for someone to create a character in your account, or use another device to create it, then try again in your main device.