Diablo 4 crashes when it is loading

[J4ck-2101]

same problem after update diablo 4 its grrrr

[Invictus-22144]

Hey BLUE!!! any answer about that issue - we can’t play game, everytime when try to login game window is freezing!!!

[ArcticX-1165]

Having the same issue since the most recent patch. Uninstalled and reinstalled and it still does it. Very frustrating…

[Sephiroth-2786]

Same problem here but thanks to this I was able to log in

SOLUTION to at least get in

All credit given to original author in Bug Forum. Deathstock 4 posts 5h I finally found a way to get into the freakin game. Found the solution in a reddit thread. Go into your diablo folder and move the “dstorage.dll” file to your desktop and then just run the game. Maybe you can just delete the file but just to be safe keep the file. His (her) solution at last got me into the game… haven’t run around enough yet to see how well the game is functioning. Just re-posting for people to see si…

[Ironman15-6169]

Same issue, doing this worked for me

[Invictus-22144]

it’s works for me

[shiny-11667]

This did NOT work for me. The first time I tried after removing the dstorage.dll file froze in between the Blizzard logo and the Diablo IV logo, then the second time froze, as per normal apparently now, on Logging into Diablo IV. It did this back in June when the game launched. I don’t know what was changed, but something has to be fixed on Blizzard’s end. This is ridiculous at this point.

[Birdo33-2190]

Try this, actually worked like a charm for me…

1. Go to the Diablo 4 directory.
2. Make a copy of the file dstorage.dll and put it in a temporary folder for safe keeping.
3. Rename the file “dstorage.dll” to “dstorage.dll.bak”

Of course stop the launcher beforehand, restart and so on.

[Kasmi-1775]

Thank you for sharing! It worked for me. I can finally pass Blizz logo.

[LemonidasRex-2346]

This solution also work for me.
But I remeber that similar problem exist when diablo starts. Same of SSD disk and D IV dont work properly.

[Salamndar-2579]

I can confirm that this fixed the issue for me

[CMorgue-1214]

Fix worked for me. dstorage.dll removed and it loads fine.

[pinguadoido-1742]

This worked for me too. Thanks!

[larthos123-1449]

Fix not working for me.

[svoeg-1467]

Also running into the same crashing issues trying to login and whenever I am in, anytime I am in the loading screen I crash

[Se7en-6472]

I got the same issue after patch.
Seems like the same issue when D4 first launch?

[LordSoth-1744]

worked for me perfectly thankyou. I was starting to pull my hair out a bit.

[MarcusPocus-1525]

Same issue since this morning. Haven’t played in a few days but never had an issue prior. the dstorage.dll suggested workaround gets me to the character screen. Hoping to be able to play.
Blizzard folks need to wake up and fix this already.

[Chastity-1134]

I managed to take it a step further and I replaced the 2 offending DStorage files with updated versions from 1.22, and game works wonderfully.

[D4RK420-11743]

Same problem here. Started two days ago it seems. I finally came here to see if it was just me. I can get my game to load after I go through the process a number of times but I get the game error and close or wait option.
Game is freezing right at the load up screen to character selection.