Diablo 4 Bricked my GIGABYTE 3080 TI

Technical Support
81

You clearly don’t understand how GPU works , nor you are tech-savvy . So stop pretending for a moment and listen ( or rather , read ) .

It is impossible for a game to specifically target a GPU model to destroy . Read this again 10 times and memorize that . This is especially true because 3080 TI , 3090 and 3090 ti actually run on the same chip .

Yet you are seeing more faulty reports with 3080 ti , why ? Because there are more ppl who own a 3080ti when they pick up second hand and refurb GPU when the mining trend dies down . 3080ti had a very steep price drop .

According to steam hardware , there are roughly 6 - 8 times more people who own a 3080ti than a 3090 , so naturally you are going to see more 3080ti faulty reports than 3090 and 3090ti . However that doesn’t mean there were none . Browsing thru the threads and topics I have seen people mentioning their 3090 and 3090 ti getting burnt down as well , but in less quantity than the 3080ti which also make sense because there are more gamers with 3080ti .

The game seems to push GPU to the edge of their workload and when hardware is operating at their maximum efficiency , any loose screws tend to fall off easily . And this is a perfect example of that .

Specifically , Diablo 4 is not very well optimized , but it did not technically brick your GPU . There could be another unoptimized game , which also utilize 100% workload of your GPU and will burn down your GPU as well . The MMORPG by Amazon games , New world has also did the same thing when a bunch of 3090s ( 3080ti weren’t out at the time ) broke down running the game .

What you need to do is refer back to your GPU manufacturer , clearly something is not quite right with the Gigabyte 3080ti , I don’t see many users who have Asus Rog Strix having the same issue . If Gigabyte does not fix that , you could be buying another Gigabyte 3080ti and it will brick down on the next game which has unoptimized performance and the cycles will continue .

Also enough of the " I can run RDR 2 fine but why not this one " . We talked about this many many times . Different games run on different engine . Do not expect the same performance from every game engine . For those who are not tech-savvy , which is about 95% of you on the forum , memorize that hard before you try to embarass yourself infront of the game tech again and again. It isn’t helping , it doesn’t solve the problem and it is only going to proscratinate their work .

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82

Hmmm I’ve seen a lot of people talking about fan speed. I played on the highest settings, no frame limit, and my fans were spinning really slow, honestly thought they were off. I mean they did ramp up during cut scenes but no where close to 100%

Running a MSI 3070 ti, 850w PSU which is way more than you need, 144 htz.

I also ran the game on my steam deck and even that didn’t heat up that much.

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83

I run my system hard, and a lot of non-optimized beta games end up pushing the CPU temp up to 81C~83C, and the temp limit for the Nvidia 3070ti I’m running on is 93C by manuacturers specs. D4 was consistently pushing it into the 89C to 91C range, and had me worried during some of the testing periods.

I did not have a full crash and nothing was bricked, but this is a worrying issue.

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84

I can’t say I had any problem with my GPU but can confirm that the game is certainly putting a massive load on. I have my GPU set to 0.95v maximum @1900mhz with frame cap at 144 with vsync off, and I’m getting temps that were mid-80s, which is about 10-15° (Celcius) above any other game at the same voltage/frequency.
If blizz has programmed the game in a way that allows users to inadvertently kill their GPU by turning vsync off it’s pretty stupid on their part.

85

First of all stop being condescending. Second of all, blizzard needs to patch that, people don’t need to refer back to the GPU manufacturers, please don’t spread nonsense.

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86

I have a 3090ti and my temps were also running high. I think it got up to 93C at one point, and I hadn’t even run the game for more than 30mins. I even tried to limit my frame rate to 100 in the game settings and on Precision X1 (an app that controls the fans and stuff on my graphics card), and that did nothing.

I don’t have liquid cooling but literally no other game I own does this. It usually runs around 73ish and never goes above 80.

I am hoping that this is fixed when the game actually gets released. Who knows, maybe it will be fixed by the time the beta comes out this weekend.

The graphics in this game are amazing and I really want this to work! :sob:

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87

Nice strawman. Nobody said D4 was seeking out and destroying 3080ti’s.

Nobody.

This, however, is what people are saying. The subpar optimization is whats bricking cards. Just like what happened with New World.

You and others like you feel like agitators. I cant put my finger on why but you do not feel “organic”. Like i can smell the gaslighting and bad faith intent on you.

88

It killed my Gigabyte 3080 TI card last night, had no idea there was this serious issues. This needs to be addressed from Blizzard and Gigabyte, im glad I got legal protection in my country from crap like this.

89

Yeah, I am running a 6600 xt and all I had was my fans kick up a bit then tune back down. I am pretty sure it is either a driver issue or the cards have been made with defects that are coming to light now.

90

Wow. I was the first person this happened to. My GPU did this on day 1 and since I had seen no other reports of it, I assumed it was a faulty card, but nope, looks like it happened to others after all.

Well add my name to this list. My gigabyte 3080ti crashed with a black screen and fans on 100%. Turned off the PC and rebooted and it was okay so I thought maybe a heating issue. Left up 2 programs while playing to monitor and heat was fine. Then suddenly happened again 20m later only this time the GPU had no signal after rebooting. Never came back. Checked Mobo lights and sure enough no signal detected from the GPU.

Threw an extra 1070ti I had in to test and booted fine. Went and bought a 4070ti.

I think I might still be able to RMA my old card, but if Diablo is the culprit, which by reading how many people had this issue it seems like it is, then they definitely need to do something about it cuz unfortunately the only other way to get compensation for the game eating the GPU would be class action :frowning: and no one wants that.

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91

That is a mix of high end 30 series GPUs and game itself. Just like in new world that uncovered 30 series defects, same happens in Diablo 4. The fact is no matter what game should not be able to brick a game even if the code is messed up and asks GPU to run at 100% all the time which seems like the case here at least for high end 30 series. I had 3080 myself and the GPU would run up to 80c doesn’t matter which game I played, those GPUs have a very odd behaviour. Now I’m on a 4080 and it hardy passes 60c while outputting 144fps which is my monitor max refresh rate.
If you’re worried capping FPS in Nvidia control panel should help allievate it.

2 Likes
92

Hey all,

Actually it isn’t only the 3080tis.

I have an EVGA GTX 1070 SC and I had 3 black screens. All of them while I play Diablo IV.

Thankfully it wasn’t a bricked card. But I had to reconnect the power cables to the card plus the power cable to the PSU (1000 Watt PSU from EVGA).

Latest nVidia driver as well.

I am certain it is the game. No other game until now and afterwards gave me such a problem.

93

You are incorrect.
GPU crypto miners were (some still are) using their cards max, 100% GPU core and memory utilization, for months and months and cards are not bricking.
Are you saying your card (or anyone else affected) cannot handle 100% utilisation for few minutes and its blowing up, and this is software’s fault?
Software has demanded 100% of resources from the GPU, GPU failed to provide it, GPU must be replaced. Hard lesson learned for people buying latest fancy Gigabyte Nvidia GPUs, and those having underpowered (PSU wise) hardware.

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94

If anyone is to blame, its Gigabyte. Blizzard DID NOT bricked your card, software cannot do that. Software can demand 100% of the hardware resources and hardware MUST provide it, if it fails doing that, its faulty.

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96

I have a 3080ti ASUS TUF Gaming. But such a categorical problem as a black screen, and even more so a dead video card, did not arise.
But I observed another problem with the maximum graphics settings in the game - the fps just went crazy and sagged a lot to 7-10, regardless of the location. + I was streaming in 4K at the moment.
I opened the task manager and obs studio and there were hard frame skips (despite the fact that the schedule showed that the game was going crazy with frequent jumps in the render load from 60% to 100%, which caused wild microfreezes), the problem was solved when I set it in the graphics settings everything to medium.
Microfreezes disappeared - fps became even 144-120 and without drawdowns.
5900Х
MSI x570 MEG
3080 ti
64Gb RAM 3600
1000W Platinum Be quite

p.s. In the Nvidia driver menu, I always did one thing > set the power mode > to maximum performance
the rest is the default including the maximum frame rate

97

Glad to see that we’re on the same boat… To be fair, I got concerned to the point that I was about to text my laptop’s manufacturer - even though it’s little over a year old setup.

What I noticed was that the CPU was at 30%, while the 3080 was at 90-95% utilization. For the most of it on max settings, it struggled to hold clean 60 fps, stayed around 40 for most of the time (no matter whether it was playing a cutscene, world map exploration, or farming mobs). What’s more, it was fairly inconsistent. There was lag when nothing interesting was happening, then it ran smoothly during boss fights etc.

1 Like
98

Tossing in my 2c for the sake of sharing knowledge/troubleshooting steps; but first, shout out to the post above saying “reddit is the most toxic” on a Blizzard forum, classic.

I am on a pretty new system-
i7-13700KF (no OC yet)
64GB Corsair 5200
2TB Corsair MP600 Pro
MSI Z790 Tomahawk Wifi
Gigabyte 3080ti M 12GB
EVGA G6 1000W
Win11 22H2
First gen AW3420DW FPS capped to 60 both in game and nvcpl
nvcpl also forcing Ultra low latency, max performance, and vsync; no forced DSR/scaling
D4 max settings everywhere, running 3440x1440

While I did NOT experience any of the above, I did have a BSOD; however, it’s pretty anecdotal as it occurred right around me switching resolution of the main display 3 times in quick succession while being remoted in and playing through Parsec, so to each their own what caused a crash here. The debug states a video memory management internal error due to dxgmms2.sys crashing, which is just a general DirectX driver going kaput. No claim to D4 here.

All I got, best of luck and fingers crossed I’m not next.

99

The game did not brick your GPU, maybe you spent all your money on a 3080, so you bought a budget PSU.

Post your specs.

I have an Antec 1kW and a gtx 1080, on an Asif tuf with a 5800x on max settings, resolution scale 125%, 1440p, the game ran flawlessly at 75fps.

GPU power and use is 99% the whole time, as I would WANT!

Seems like a generation of gamers not understanding you want your PSU to be 25% over your systems max draw.

Learn the lesson, cry less, move on.

2 Likes
100

The game did not brick your card, that can’t happen.

3080 series has issues, I avoided it. The card can overheat and that can cause issues. A game demanding 100% is good. We get maximum use of our investment, but if your card has a fault it may fail under 100% use scenarios.

That’s it. End of.

1 Like
101

Buy a better case or keep the room cooler and the pc dust free.