Partial refund for lost time, items, characters?

General Discussion
41

I think its too late for him, you need to send in a ticket for a GM to investigate now.

42

Nixxy please read the original post again. Maybe I should have had a different title. But I have NEVER in my 12 + years of WoW had a character rollback,deleted, or items taken away from me. Now I have though in D2R. If blizzard has no solution but to potentially just go “sorry servers sucked even, tough crap”, then I’d like SOME of my money back.

43

I’ve had character rollback/deleted from when D3 first launched. Their official response is “sorry servers sucked even, tough crap” so if you’re expecting anything else you will be very dissapointed.

44

The major pain point of this all is that the updates to the art,animation,etc. are amazing but if I can’t even trust that my characters won’t be reset it’s just not acceptable.

45

Many of us can’t even create a character because of “still in game bug”
And haven’t been able to do so for quite some time now….

46

And I’d say you should be given money back as well.

47

I don’t know why most of online chars have problems, I play SP so I didn’t have any problems yet.

48

You want blizzard to compensate you for your time lost? Sounds fair, but the amount of compensation you’re asking for is a bit too high.
It’d have to be based on your worth and they’d have to find a way to make change for a penny.

49

That’s the major odd problem. It seems completely randomized. I had SP characters that are just gone now. My buddy and I also played online and he didn’t get rolled back but I did.

50

I hope they charge you extra for being so ridiculous.

1 Like
51

I don’t want compensation.
Communication…YES.

Just if my character is “stuck in game” for the last 12+ hours then she better be collecting premium experience :joy::+1:

52

Yeah paying for a product and expecting it work properly and not have your characters wiped is ridiculous? Man if you ever ran a business I would make sure to stay as far away from it as possible.

1 Like
53

Have you tried logging into another character and then logging back into the one that is ‘stuck’ ? I had that happen earlier and that fixed it for me.

54

Yeah I tried everything, diff servers, new chars bla blah blah.

It’s immortal, she really really likes that Baal game

55

Expecting any big launch to work flawlessly on day one is on you. Blizzard has NEVER done this successfully. Not once.

56

Yes they have… I don’t remember any issues for overwatch, Battle for Azeroth, Shadowlands that are this bad.

57

Then you have no memory. BFA was atrocious on launch. Shadowlands wasn’t as bad but many people still had problems.

58

You have your character wiped in BFA or shadowlands or EVER?

59

No but every blizzard launch has had problems. This is a 20 year old game with a new dress on. NOT a modern designed game. I am annoyed by the issues as I can’t even play for 20 seconds. But I knew there would be problems and I am not in here begging for money back like a karen.

60

Don’t play multiplayer on release day for a Blizzard game, ever.