Hey all,
The problem this thread was originally created to notify everybody about is resolved. If your character is stuck in game, they’re running scripts to unlock those characters. Check this post and post in this thread.
Please note that as mentioned above, some progress loss is expected for some characters any time a player disconnects instead of safely logging out. We’re sorry for the setback, but since this never saved on the server, any lost items/quest progress/levels can’t be recovered.
Locking this thread so that everybody gets to the right place for the remaining issues.