Message to Blizzard

[GoodWillHunt-11718]

@slprywhnwet-1269

They literally advertised ladder for pre sale.

Blizzard said pre-release that ladder would be delayed until the game was working properly.

This has been explained over and over and over in threads to you and others for months. You are so incredibly fixated on one word “once” that you completely ignore every single thing that Blizzard said during that time, since it does not fit your narrative.

@MissCheetah-1661

It was. And in the news media and all over the place. Before release people were asking about Ladder start date. The statement from Blizz was that Ladder would start after the stabilized the servers and made sure there were no game breaking bugs. As you have likely seen, the launch certainly had game breaking technical issues that are being resolved.

As they told us before release, Ladder WILL start soon and they will give us a clear date once they are confident the tech is fixed. We were just updated on that even. I see other posters have provided that info.

With regard to a refund, all digital purchases are final, but they do make exceptions if a game has not launched yet or you can’t play at all. Consuming the content (playing) makes you ineligible for a refund exception.

You can always put in a ticket and ask, but expect them to decline

@slprywhnwet-1269

I learned my lesson.

Then move on instead of complaining ad nauseum on the D2R forum.