Keybinds keep getting reset to default

Keybinds keep getting reset to default on PC every time I close out of game. Tried save custom but it’s gone when I reopen. Worked fine for months before today.

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I have encountered the same issue this morning (PC, Europe).
Every bloody time Blizzard does a maintenance something gets f…d up.
I am getting tired of this.

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Same with skill bindings on PS.
What’s your QA doing, Blizzard?

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Tried again today and still same result. Fingers crossed they do another maintenance within next day or two to resolve it!

Same issue here. Just to add, if tech support is looking at this, this is not the Save Custom then Click Default and Custom Key Set for bringing into a new character.

This issue is applying the keyset changes, logging out completely and reloading then being reverted back as if nothing was changed. Even a simple skill change in the Left/Right mouse click slots is not saving properly.

Something is definitely off in saving to server side.

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I just received the following in a different thread from someone named TheTias where I asked why I kept losing my controller button to skill mappings:

“This issue is what is causing the keybinds to not save anymore. Because the character names are in all uppercase, if an affected character previously had any lowercase letters in the name, the current all caps version would no longer match the associated files on the server that save your keybinds. If they fix the caps issue they simultaneously fix the keybind issue.”

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Wow, never would have guessed that would cause it! Was able to fix the issue by going into my saved games folder:

C:\Users\%USERNAME%\Saved Games\Diablo II Resurrected\

And then changing the “char.keyo” file to “CHAR.keyo”. Also did the same for “char.ctlo” file. Keybinds are now working correctly!!

Thanks for pointing me towards the solution!!

this is due the bug of capital letter, the developer team of this game is pure junk. stop hiring novice interships, thanks.

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Hey there all,

Thanks for taking the time to reach out about this. There’s a known bug in with our developers now and they’re working on a solution. We appreciate the reports.

The original poster has identified a possible work around, but the problem should resolve itself after we push a hotfix for the problem.

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this bug had been annoying me the past few days, thanks for the fix.

i had played Diablo, Warcraft, D2, WoW, D3. stopped playing in 2012. Just came back to D2R after watching some vids of the 2.4 PTR and was excited for Ladder.

Back when I played WoW my biggest complaint was all the errors after every patch. I mean they have over 10 million accounts @ $15 per month but they can’t proof their coding.

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no problem!! now we just gotta hope once blizzard fixes it, that my workaround doesn’t cause it to break again xD

Hey everyone!

Thank you all for your continued reports and patience with this issue. Updates for this specific issue can be found at the Blue thread linked below:

If you are still experiencing the problem, please let us know here in this thread.

I am still experiencing this issue. Every time I join new game key bindings reset to default. Not new characters. I tried the workaround of uppercase and it did not help. Do I need to do a force update or something?

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Playing online, version 1.1.67554, Americas region.

Logged in. PC, Europe, 04.02. 11:19.
Keybinds reseted again, even though I was trying that workaround with the upper case letters for the keylog files.
Can you fix this ASAP? I am really getting tired of having stupid nonsense issues after every maintenance.
It is getting pathetic at this point…

It doesn’t fix it, I renamed those files using uppercase letters. And 1 day later having the same stupid issue again…
Joke…

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I am facing the key-binding issue too. As well as the character name upper-case, and the wrong ordering of the characters.

This is getting annoying… can you please fix it???

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Playing version 1.1.67554
In this version, there are NO .ctlo nor keyo files !
Here files extensions are .ctl and .key.
Capitalization is the same in all savegame files; but changed keybindings,
in my case Skills 9-12, reset on every game load.

I find it frustrating to change my custom controls every time I log in a character. I can’t even imagine how it is for a handicapped person. Let’s say like someone trying to play with one hand. You are aware of the problem. But you don’t fix it. I would think you would try to make the game as handicapped accessible as possible. Or don’t you even care?

I “fixed” the problem by renaming all char-savefiles to lowercase.
After that my keychanges persisted.