An issue occurred while communicating with the game servers

Cant get past the login page on Nintendo Switch. Blizzards customer service is trash and just a bot loop that you get stuck on. Would love my money back after purchasing this game thinking I’d be able to play it anytime soon. Only chance I’ll have to get my $40 back is to take a visit to the Blizzard HQ and steal $40 worth of their office supplies. Seems fitting given they’re essentially robbing us as well

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Started having this issue last night and it’s bleeding into today, xbox

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Actually getting a refund is easy. Go to blizzard website, login, go to support, click the game you want the refund on, then payments, and it’ll give you a refund option there. I just did it and it took all of 5 minutes.

All the time whenever I can log in and play.

Besides for only seeing the same 25-30 games listed in the dropdown, it is just a further issue from BlizzTard.

I love seeing a couple games listed in the game finder for over 3-4 hours playing, and then whenever I try to join something that is not full, I get that error, and I choose another one, get the error, etc…

Have to Esc back, and go back in, and hope to find a game I can join.

PATHETIC!

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This is their acknowledgement that the problems can NOT be fixed finally.

I had been denied twice before, off to request a third time now!

if i get this error i have to wait 30minutes in queue.

no way i will try to join any more baalruns just to see “game is full” followed by this error…

I can say that making baal runs isn’t working anymore, you lose people every run because they can’t join the new game. By the time they join the run is over…

I’ve been having this issue for 10 hours by now (xbox). For the first time, this long.

Over 24hours with same issue (ps5)…

Same with me. I join a game, play then leave, try to connect to another game (Baal run for example) and this error pops up, then I need to wait for 3-5 minutes before joining another game or I receive this error message EVERY TIME I try to connect. This is just bad.

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This game is such a mess dude… it’s impossible to join games… i get this error non stop after a game is full or something like that.

Old blizzard creates a gem 20 years ago.

New blizzard manages to break it by trying to polish that gem. Incredible how bad can a big company with so much money can f***up.

I am so pissed with this game right now
This is by far the most annoying thing i got into d2r

Any update when this “Feature” will get rolled back?

Most likely when they resolve the Global Database issues to handle the amount of data/games being generated that fast. Blizzard posted a large article about it on the General forums. Sounds like they have some large programing issues to resolve to bring the old original code up to something that handles modern infrastructure and loads.

You can read the full post here. It is long and detailed.

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I get this error ALL THE TIME. It’s really frustrating

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This is seriously getting old. Join one game run through it, leave attempting to join the next, and I get the communicating to servers issue, after 1 game!

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Also having this issue.
it’s ridiculous that Blizzard can’t even get this right in 2021.
Why do they run the game servers on a raspberry pi?

i use to get this error message with just trying to create games, now joining or trying to join too many games in a row is giving me this as well. And by too many I mean literally only 2 or 3 games sometimes.

I am sure it’s blizzard placing a temporary block on you, because I can’t join ANY game, yet if I just sit there in the lobby for a minute or so I can then join games again. Yet blizzard is being deceptive I feel by giving the “check your internet connection” error message when it’s clearly them that is doing it.

I am pretty tired of blizz at this point, it’s one thing to have bad servers, but to then deliberately generate error messages to make it seem like my internet connection is the problem

Same issue here since this afternoon. Cannot join or create a game…

same issue, every failed connect triggers the error and I have to wait a few minutes until I can make another attempt to join a new game.

Happening to me at the moment, just waited a 300 que. to now sit back in a 140 cause i had no choice but to restart. Only thing that helps me get into baal runs with this is that a ton of other people are dealing with the same thing giving me a fair chance lol. Blizzard should just take the hit give everyone their money back, and make the game free. Only thing saving them at this point. (when it happens i can load into other games sometimes, it seems to be specific games idk what the reason would be though that lets me in some and not the others.)