Warzone come on

Hey guys, i have the same problem. nothing works for me ! :frowning:

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Has anyone seen any messaging from Blizzard on the issue?

Same issue here, have tried a lot including troubleshooting Antivirus. Completely disabled and still no luck.

Yep, same issue for me. Gets to cutscene for new season trailer and then just closes. Going to try a full wipe and reinstall.

Did anyone fix this problem right nowm ?

same here!
still not workingā€¦ its ridc

same problem hereā€¦ canā€™t launch the game since the latest playlist update as well

Curiousā€¦ does everyone posting on here have ā€œCitrix Workspaceā€ ? Iā€™m seeing that removing this could fix it, havenā€™t got out of bed to try it lol.

I have Citrix workspace on my pc for work but willing to delete it and reinstalling later if needed. Thanks

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oh i have Citrix Workspaceā€¦ but i need it for work

for me it has to do with ntdll.dll fileā€¦ i deleted it and placed an older one that i downloaded but it still doesnā€™t work.

Iā€™m trying it now, I figured if it works and pushes the update through Iā€™ll just add Citrix back onā€¦ it usually works once itā€™s done.

Stay tuned for an update.

Deleting Citrix Worked!!!

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Same for me!!! Everyone posting on hereā€¦ DELETE CITRIX WORKSPACE!!

Just re download it once COD is fully downloaded. :ok_hand:t4::+1:t4:

Battlenet/ Blizzard get your ish together.

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dude like wtf, I was looking for a fix all day and it was stupid citrix XD

I was grinding my mind with this ntdll.dll error, thanks for figuring it out.
I am curious how did you connect it to find thatā€™s citrix causing this?

i dont have citrix or even know what that is.

Check event viewer -> system -> applications, if you are getting same error as we do after launching the game. Faulty module: ntdll.dll

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Same as you bro I was trying everything I can think ofā€¦ finally I saw something about that app affecting the download (wasnā€™t my case) but figured it couldnā€™t hurt to try that since I had already tried everything elseā€¦ thankfully it fixed it!!!

Well, I need to start work in 10 minutes so I just tried to remove Citrix and remove everything except ā€œdataā€ folder from the game which is biggest one, then game ran a repair and downloaded 1GB of files that I have removed. Didnā€™t help so I believe Iā€™ll have to re-download whole game after work, but I am sure it will do the thing :smiley:

thx, i delete Citrix and now it works.

what if I donā€™t have Citrix and yet I still canā€™t launch the game?