There was a mount available with WoW subscription only. I have a subscription until March 2025. I didn’t get the mount because I got unsubscribed switching cards for payment. So I tried to resubscribe today thinking the payment wouldn’t be taken out until my current one ends. It took the payment out. I cannot afford it right now. I will make sure money is in the account in March.
Trying to put in a ticket or navigate for a refund or talk to an actual person about this is completely ridiculous.
Well, you could start by posting on the WoW forums instead of here.
The Customer Support category is probably a good place to start with:
At the very least, the staff there should be able to explain Blizzard policies and provide info on how you might be able to resolve the issue, if that is possible.
This forum here is for tech support on Legacy Games – old games such as Diablo II: Lord of Destruction.
Good luck with this.
Will try there. Thank you.
Looks like this was answered on the CS forum 
Excellennt !
I’m glad that @Damita got an answer on the WoW forums.
you can initiate a self-refund here: Blizzard Support - Contact Support
Wrong forum.
This forum is for technical support on Legacy Games… WoW has its own forums and you need to use those for anything related to that game.
@Damita already has a (solved) topic here:
Please use that topic for any additional comments.
Your suggestion has already been made by Perl in post #5 of that topic.
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