Having the same issues… Comcast Xfinity / comcast provided modem TC8717C (technicolor) I’ve reformantted / disabled windows defender and all firewalls, added apps exe. files to exceptions list. No joy. I can download the installer; however, when I try to download a game it sits cycling prior to selecting file locations.
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.0.0.1 - 0 | 516 | 516 | 0 | 0 | 93 | 0 |
| 96.120.40.109 - 3 | 469 | 457 | 7 | 10 | 127 | 7 |
| 96.110.174.153 - 3 | 469 | 457 | 8 | 12 | 320 | 11 |
|be-104-ar02.pontiac.mi.michigan.comcast.ne - 3 | 469 | 457 | 7 | 16 | 128 | 11 |
|be-33668-cr02.350ecermak.il.ibone.comcast.ne - 3 | 469 | 457 | 16 | 20 | 135 | 19 |
|be-1302-cs03.350ecermak.il.ibone.comcast.ne - 16 | 317 | 267 | 16 | 19 | 108 | 17 |
| 96.110.37.10 - 4 | 453 | 437 | 16 | 18 | 135 | 16 |
| 50.242.151.154 - 3 | 473 | 462 | 15 | 22 | 240 | 18 |
| ae1-br01-eqch2.as57976.ne - 25 | 261 | 197 | 65 | 72 | 171 | 70 |
| 137.221.65.132 - 3 | 473 | 462 | 64 | 70 | 186 | 65 |
| et-0-0-31-pe01-swlv10.as57976.ne - 21 | 282 | 223 | 65 | 70 | 170 | 67 |
| las-swlv10-ia-bons-02.as57976.ne - 16 | 321 | 272 | 0 | 67 | 168 | 70 |
| 137.221.105.17 - 5 | 445 | 427 | 0 | 68 | 363 | 66 |
| 137.221.106.19 - 6 | 429 | 407 | 0 | 66 | 161 | 67 |
|____________|||||||
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Tracing route to 24.105.62.129 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 10.0.0.1
2 8 ms 9 ms 9 ms 96.120.40.109
3 8 ms 10 ms 8 ms 96.110.174.153
4 11 ms 10 ms 10 ms be-104-ar02.pontiac.mi.michigan.comcast.[96.108.20.213]
5 16 ms 17 ms 25 ms be-33668-cr02.350ecermak.il.ibone.comcast. [68.86.90.45]
6 17 ms 17 ms 16 ms be-1102-cs01.350ecermak.il.ibone.comcast. [96.110.36.97]
7 16 ms 17 ms 17 ms 96.110.37.2
8 17 ms 17 ms 16 ms 50.208.232.158
9 17 ms 19 ms 17 ms ae1-br01-eqch2.as57976. [137.221.69.33]
10 17 ms 18 ms 18 ms be1-pe2-eqch2.as57976. [137.221.69.69]
11 18 ms 18 ms 18 ms 24.105.62.129
Trace complete.
Tracing route to 24.105.62.129 over a maximum of 30 hops
0 DESKTOP-CE4AEDG.hsd1.mi.comcast. [10.0.0.3]
1 10.0.0.1
2 96.120.40.109
3 96.110.174.153
4 be-104-ar02.pontiac.mi.michigan.comcast.[96.108.20.213]
5 be-33668-cr02.350ecermak.il.ibone.comcast.[68.86.90.45]
6 be-1102-cs01.350ecermak.il.ibone.comcast.[96.110.36.97]
7 96.110.37.2
8 50.208.232.158
9 ae1-br01-eqch2.as57976. [137.221.69.33]
10 be1-pe2-eqch2.as57976. [137.221.69.69]
11 24.105.62.129
Computing statistics for 275 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-CE4AEDG.hsd1.mi.comcast [10.0.0.3]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.1
0/ 100 = 0% |
2 9ms 0/ 100 = 0% 0/ 100 = 0% 96.120.40.109
0/ 100 = 0% |
3 10ms 0/ 100 = 0% 0/ 100 = 0% 96.110.174.153
0/ 100 = 0% |
4 13ms 0/ 100 = 0% 0/ 100 = 0% be-104-ar02.pontiac.mi.michigan.comcast [96.108.20.213]
0/ 100 = 0% |
5 20ms 0/ 100 = 0% 0/ 100 = 0% be-33668-cr02.350ecermak.il.ibone.comcast[68.86.90.45]
0/ 100 = 0% |
6 18ms 0/ 100 = 0% 0/ 100 = 0% be-1102-cs01.350ecermak.il.ibone.comcast [96.110.36.97]
0/ 100 = 0% |
7 18ms 0/ 100 = 0% 0/ 100 = 0% 96.110.37.2
0/ 100 = 0% |
8 21ms 0/ 100 = 0% 0/ 100 = 0% 50.208.232.158
0/ 100 = 0% |
9 21ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqch2.as57976.
[137.221.69.33]
0/ 100 = 0% |
10 17ms 0/ 100 = 0% 0/ 100 = 0% be1-pe2-eqch2.as57976
[137.221.69.69]
0/ 100 = 0% |
11 20ms 0/ 100 = 0% 0/ 100 = 0% 24.105.62.129
Trace complete.