Installation/Update Issue

Godvernment,

Are you still having the same problem where you get hung up with just the last percent of the game? If so, you may be running into a somewhat common ISP problem where one of the files gets cached or blocked by a router somewhere between you and us. We are requesting details on this thread for Comcast/Xfinity install or update issues.

Did you at any point in time try installing using a Virtual Private Network (VPN) to download that last bit? If you’re always getting stuck near the end, or at a certain point partway through the install, that’s usually the cause. You just want to use the VPN to download a couple MB of data (somewhere between 10-100 usually) and then you can swap back to your normal connection.

If it doesn’t work, you’ve been dealing with this for a while now. I’d recommend reaching out to our support squad directly. They should be able to get you back in action faster than waiting for replies.