Hi,
This forum is to report bugs with the Desktop App… if you want help, you need to use the Desktop App Technical Support forum.
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There’s been many posts on that error… the main post seems to be this one:
[Main Thread] - Won't install warzone - Blzbntagt00000960 -
Players appear to still get the error… even though Blizzard says a patch was released on 17 December 2021.
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The solution here worked for a player I helped on the French forums. That solution didn’t work for others.
Best of luck !