Wow51900319 desconexiones continuas

Soporte Soporte técnico
1

Buenas tardes, hace poco volvi al wow y me encuentro con el problema de que me desconecta en los peores casos cada 5 minutos o 30 minutos de estar jugando lo cual deja una experiencia de juego indeseable y al tratar de mandar ticket no me deja asi que recurro a los foros, gracias por tomarse su tiempo de leer y si no es mucha molestia ayudarme.

System Information
------------------
      Time of this report: 3/18/2019, 20:27:12
             Machine name: MANU-PC
               Machine Id: {5440B951-CF5D-4B73-95DD-58978935E039}
         Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
                 Language: Spanish (Regional Setting: Spanish)
      System Manufacturer: HP
             System Model: HP Pavilion Gaming Notebook
                     BIOS: F.80 (type: UEFI)
                Processor: Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz (4 CPUs), ~2.3GHz
                   Memory: 8192MB RAM
      Available OS Memory: 8030MB RAM
                Page File: 10253MB used, 3152MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 144 DPI (150 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
           DxDiag Version: 10.00.17134.0001 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: Intel(R) HD Graphics 530
        Manufacturer: Intel Corporation
           Chip type: Intel(R) HD Graphics Family
            DAC type: Internal
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_8086&DEV_191B&SUBSYS_80A9103C&REV_06
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 4143 MB
    Dedicated Memory: 128 MB
       Shared Memory: 4015 MB
        Current Mode: 1920 x 1080 (32 bit) (59Hz)
         HDR Support: Not Supported
    Display Topology: External
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.640148,0.330578), Green(0.300305,0.600109), Blue(0.150891,0.060070), White Point(0.313000,0.329602)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: LG TV
          Monitor Id: GSM0001
         Native Mode: 1920 x 1080(p) (60.000Hz)
         Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\ki126185.inf_amd64_d5df642d807db7e9\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126185.inf_amd64_d5df642d807db7e9\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126185.inf_amd64_d5df642d807db7e9\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126185.inf_amd64_d5df642d807db7e9\igd12umd64.dll
 Driver File Version: 21.20.0016.4821 (English)
      Driver Version: 21.20.16.4821
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.1
 Graphics Preemption: Triangle
  Compute Preemption: Thread
            Miracast: Supported
 Hybrid Graphics GPU: Integrated
      Power P-states: Not Supported
      Virtualization: Not Supported
          Block List: No Blocks
  Catalog Attributes: Universal:N/A Declarative:N/A 
   Driver Attributes: Final Retail
    Driver Date/Size: 01/10/2017 18:00:00, 94380792 bytes
         WHQL Logo'd: n/a
     WHQL Date Stamp: n/a
   Device Identifier: {D7B78E66-5A5B-11CF-5961-B9A0BDC2D835}
           Vendor ID: 0x8086
           Device ID: 0x191B
           SubSys ID: 0x80A9103C
         Revision ID: 0x0006
  Driver Strong Name: oem154.inf:5f63e5340a14bf6c:iSKLD_w10_DS_B20:21.20.16.4821:pci\ven_8086&dev_191b&subsys_80a9103c
      Rank Of Driver: 00D10001
         Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_Multiview_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
        D3D9 Overlay: Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 1
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

           Card name: NVIDIA GeForce GTX 950M
        Manufacturer: NVIDIA
           Chip type: GeForce GTX 950M
            DAC type: Integrated RAMDAC
         Device Type: Render-Only Device
          Device Key: Enum\PCI\VEN_10DE&DEV_139A&SUBSYS_80A9103C&REV_A2
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 8071 MB
    Dedicated Memory: 4055 MB
       Shared Memory: 4015 MB
        Current Mode: Unknown
         HDR Support: Unknown
    Display Topology: Unknown
 Display Color Space: Unknown
     Color Primaries: Unknown
   Display Luminance: Unknown
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_f6a87736da3c2636\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_f6a87736da3c2636\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_f6a87736da3c2636\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_f6a87736da3c2636\nvldumdx.dll
 Driver File Version: 25.21.0014.1935 (English)
      Driver Version: 25.21.14.1935
         DDI Version: 12
      Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2,4
 Graphics Preemption: DMA
  Compute Preemption: DMA
            Miracast: Not Supported by Graphics driver
 Hybrid Graphics GPU: Discrete
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:False 
   Driver Attributes: Final Retail
    Driver Date/Size: 28/02/2019 18:00:00, 957824 bytes
         WHQL Logo'd: n/a
     WHQL Date Stamp: n/a
   Device Identifier: Unknown
           Vendor ID: 0x10DE
           Device ID: 0x139A
           SubSys ID: 0x80A9103C
         Revision ID: 0x00A2
  Driver Strong Name: oem64.inf:0f066de3a7dab2e4:Section038:25.21.14.1935:pci\ven_10de&dev_139a&subsys_80a9103c
      Rank Of Driver: 00D10001
         Video Accel: Unknown
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  
      Deinterlace Caps: n/a
        D3D9 Overlay: Unknown
             DXVA-HD: Unknown
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 0
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

-------------
Sound Devices
-------------
            Description: Altavoz/Auricular (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0290&SUBSYS_103C80A9&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7606 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 08/09/2015 0:00:00, 4592384 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: LG TV (Sonido Intel(R) para pantallas)
 Default Sound Playback: No
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: IntcDAud.sys
         Driver Version: 10.22.0001.0100 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 02/05/2017 0:00:00, 825376 bytes
            Other Files: 
        Driver Provider: Intel(R) Corporation
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Mic in at front panel (black) (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7606 (English)
      Driver Attributes: Final Retail
          Date and Size: 9/16/2015 04:40:06, 4592384 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Varios micrófonos (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7606 (English)
      Driver Attributes: Final Retail
          Date and Size: 9/16/2015 04:40:06, 4592384 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
           FriendlyName: HP Truevision HD
               Category: Camera
           SymbolicLink: \\?\usb#vid_05c8&pid_0379&mi_00#6&32ccf375&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
               Location: Front
               Rotation: 0
           Manufacturer: Microsoft
             HardwareID: USB\VID_05C8&PID_0379&REV_0103&MI_00,USB\VID_05C8&PID_0379&MI_00
             DriverDesc: USB Video Device
         DriverProvider: Microsoft
          DriverVersion: 10.0.17134.1
      DriverDateEnglish: 6/21/2006 00:00:00
    DriverDateLocalized: 21/06/2006 0:00:00
                Service: usbvideo
                  Class: Camera
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: HP Truevision HD
                 Parent: USB\VID_05C8&PID_0379\5&15b49232&0&3
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: WdmCompanionFilter
                  Stack: \FileSystem\avgSnx,\FileSystem\avgSnx,\Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
      ContainerCategory: n/a
          SensorGroupID: n/a
                   MFT0: n/a
                   DMFT: n/a
  DependentStillCapture: n/a
     EnablePlatformDMFT: n/a
              DMFTChain: n/a
 EnableDshowRedirection: n/a
     FrameServerEnabled: n/a
             ProfileIDs: n/a

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Teclado
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: PATRIOT VIPER MOUSE
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0C45, 0x7E0A
        FF Driver: n/a

      Device Name: PATRIOT VIPER MOUSE
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0C45, 0x7E0A
        FF Driver: n/a

      Device Name: Gaming Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0x1829
        FF Driver: n/a

      Device Name: HP Wireless Button Driver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0001, 0x0001
        FF Driver: n/a

      Device Name: Gaming Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0x1829
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ Concentrador raíz USB (USB 3.0)
| Vendor/Product ID: 0x8086, 0xA12F
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 11/8/2018 20:49:37, 565048 bytes
| 
+-+ Dispositivo compuesto USB
| | Vendor/Product ID: 0x04D9, 0x1829
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 4/11/2018 17:33:52, 168864 bytes
| | 
| +-+ Dispositivo de entrada USB
| | | Vendor/Product ID: 0x04D9, 0x1829
| | | Location: 0000.0014.0000.001.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 4/11/2018 17:33:52, 42496 bytes
| | | Driver: hidclass.sys, 4/11/2018 17:33:52, 173568 bytes
| | | Driver: hidparse.sys, 3/6/2019 02:33:02, 46080 bytes
| | | 
| | +-+ Dispositivo de teclado HID
| | | | Vendor/Product ID: 0x04D9, 0x1829
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 4/11/2018 17:33:52, 40448 bytes
| | | | Driver: kbdclass.sys, 4/11/2018 17:33:52, 63904 bytes
| | | 
| +-+ Dispositivo de entrada USB
| | | Vendor/Product ID: 0x04D9, 0x1829
| | | Location: 0000.0014.0000.001.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 4/11/2018 17:33:52, 42496 bytes
| | | Driver: hidclass.sys, 4/11/2018 17:33:52, 173568 bytes
| | | Driver: hidparse.sys, 3/6/2019 02:33:02, 46080 bytes
| | | 
| | +-+ Dispositivo de teclado HID
| | | | Vendor/Product ID: 0x04D9, 0x1829
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 4/11/2018 17:33:52, 40448 bytes
| | | | Driver: kbdclass.sys, 4/11/2018 17:33:52, 63904 bytes
| | | | 
| | +-+ Dispositivo de teclado HID
| | | | Vendor/Product ID: 0x04D9, 0x1829
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 4/11/2018 17:33:52, 40448 bytes
| | | | Driver: kbdclass.sys, 4/11/2018 17:33:52, 63904 bytes
| | 
+-+ Dispositivo compuesto USB
| | Vendor/Product ID: 0x0C45, 0x7E0A
| | Location: Port_#0002.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 4/11/2018 17:33:52, 168864 bytes
| | 
| +-+ Dispositivo de entrada USB
| | | Vendor/Product ID: 0x0C45, 0x7E0A
| | | Location: 0000.0014.0000.002.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 4/11/2018 17:33:52, 42496 bytes
| | | Driver: hidclass.sys, 4/11/2018 17:33:52, 173568 bytes
| | | Driver: hidparse.sys, 3/6/2019 02:33:02, 46080 bytes
| | | 
| | +-+ Mouse compatible con HID
| | | | Vendor/Product ID: 0x0C45, 0x7E0A
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 4/11/2018 17:33:52, 33280 bytes
| | | | Driver: mouclass.sys, 4/11/2018 17:33:52, 56728 bytes
| | | 
| +-+ Dispositivo de entrada USB
| | | Vendor/Product ID: 0x0C45, 0x7E0A
| | | Location: 0000.0014.0000.002.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 4/11/2018 17:33:52, 42496 bytes
| | | Driver: hidclass.sys, 4/11/2018 17:33:52, 173568 bytes
| | | Driver: hidparse.sys, 3/6/2019 02:33:02, 46080 bytes
| | | 
| | +-+ Dispositivo de teclado HID
| | | | Vendor/Product ID: 0x0C45, 0x7E0A
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 4/11/2018 17:33:52, 40448 bytes
| | | | Driver: kbdclass.sys, 4/11/2018 17:33:52, 63904 bytes
| | | 
| +-+ Dispositivo de entrada USB
| | | Vendor/Product ID: 0x0C45, 0x7E0A
| | | Location: 0000.0014.0000.002.000.000.000.000.000
| | | Matching Device ID: USB\Class_03
| | | Service: HidUsb
| | | Driver: hidusb.sys, 4/11/2018 17:33:52, 42496 bytes
| | | Driver: hidclass.sys, 4/11/2018 17:33:52, 173568 bytes
| | | Driver: hidparse.sys, 3/6/2019 02:33:02, 46080 bytes
| | | 
| | +-+ Mouse compatible con HID
| | | | Vendor/Product ID: 0x0C45, 0x7E0A
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 4/11/2018 17:33:52, 33280 bytes
| | | | Driver: mouclass.sys, 4/11/2018 17:33:52, 56728 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Teclado PS/2 estándar
| Matching Device ID: *PNP0303
| Service: i8042prt
| Driver: i8042prt.sys, 4/11/2018 17:33:52, 105984 bytes
| Driver: kbdclass.sys, 4/11/2018 17:33:52, 63904 bytes
| 
+ Synaptics SMBus TouchPad
| Matching Device ID: acpi\syn1ef2
| Upper Filters: SynTP
| Service: i8042prt
| Driver: SynTP.sys, 10/14/2017 09:05:34, 707672 bytes
| Driver: Smb_driver_Intel_Aux.sys, 10/14/2017 09:05:33, 46680 bytes
| Driver: Smb_driver_AMDASF_Aux.sys, 10/14/2017 09:05:33, 45144 bytes
| Driver: SynRMIHID_Aux.sys, 10/14/2017 09:05:34, 57432 bytes
| Driver: SynTPAPI.dll, 10/14/2017 09:05:34, 280664 bytes
| Driver: SynCOM.dll, 10/14/2017 09:05:33, 807000 bytes
| Driver: SynTPRes.dll, 10/14/2017 09:05:35, 19549272 bytes
| Driver: SynTPCpl.dll, 10/14/2017 09:05:34, 4049496 bytes
| Driver: SynCntxt.rtf, 10/14/2017 09:05:33, 12809443 bytes
| Driver: SynZMetr.exe, 10/14/2017 09:05:35, 1901656 bytes
| Driver: SynMood.exe, 10/14/2017 09:05:34, 1924696 bytes
| Driver: SynTPEnh.exe, 10/14/2017 09:05:34, 4388440 bytes
| Driver: Tutorial.exe, 10/14/2017 09:05:35, 1899096 bytes
| Driver: InstNT.exe, 10/14/2017 09:05:33, 334936 bytes
| Driver: SynISDLL.dll, 10/14/2017 09:05:34, 284248 bytes
| Driver: SynUnst.ini, 10/14/2017 09:05:35, 1863108 bytes
| Driver: SynRemoveUserSettings.dat, 10/14/2017 09:05:34, 1315 bytes
| Driver: SynTPHelper.exe, 10/14/2017 09:05:34, 220248 bytes
| Driver: SynTPEnhService.exe, 10/14/2017 09:05:34, 269912 bytes
| Driver: SynPivotRotate.mpg, 10/14/2017 09:05:34, 770663 bytes
| Driver: SynChiralRotate.mpg, 10/14/2017 09:05:33, 382277 bytes
| Driver: SynFlick.mpg, 10/14/2017 09:05:34, 737975 bytes
| Driver: SynPinch.mpg, 10/14/2017 09:05:34, 286463 bytes
| Driver: SynMomentum.mpg, 10/14/2017 09:05:34, 246230 bytes
| Driver: SynLinearVHScroll.mpg, 10/14/2017 09:05:34, 929103 bytes
| Driver: SynChiralVHScroll.mpg, 10/14/2017 09:05:33, 1620778 bytes
| Driver: SynTwoFingerVHScroll.mpg, 10/14/2017 09:05:35, 746464 bytes
| Driver: SynPivotRotate_ChiralRotate.mpg, 10/14/2017 09:05:34, 1142810 bytes
| Driver: SynThreeFingerFlick.mpg, 10/14/2017 09:05:34, 633621 bytes
| Driver: SynThreeFingersDown.mpg, 10/14/2017 09:05:34, 215907 bytes
| Driver: SynTwistRotate.mpg, 10/14/2017 09:05:35, 1826816 bytes
| Driver: SynChiralTwistRotate.mpg, 10/14/2017 09:05:33, 2998272 bytes
| Driver: StaticImg.html, 10/14/2017 09:05:33, 968 bytes
| Driver: StaticImg.png, 10/14/2017 09:05:33, 107143 bytes
| Driver: StaticImgNB.html, 10/14/2017 09:05:33, 970 bytes
| Driver: StaticImgNB.png, 10/14/2017 09:05:33, 81676 bytes
| Driver: SynSysDetect.js, 10/14/2017 09:05:34, 1589 bytes
| Driver: Syn2FingerScrolling.wmv, 10/14/2017 09:05:33, 650659 bytes
| Driver: Syn3FingerFlick.wmv, 10/14/2017 09:05:33, 774019 bytes
| Driver: Syn4FingerFlick.wmv, 10/14/2017 09:05:33, 795115 bytes
| Driver: Syn4FFlickVNB.wmv, 10/14/2017 09:05:33, 717383 bytes
| Driver: SynSmartSense.wmv, 10/14/2017 09:05:34, 345343 bytes
| Driver: SynSmartSenseNB.wmv, 10/14/2017 09:05:34, 340930 bytes
| Driver: Syn4FingerFlickUpDown.wmv, 10/14/2017 09:05:33, 1264895 bytes
| Driver: Syn4FingerFlickUpDownNB.wmv, 10/14/2017 09:05:33, 1222781 bytes
| Driver: Syn4FingerFlickLeftRight.wmv, 10/14/2017 09:05:33, 1201694 bytes
| Driver: Syn4FingerFlickLeftRightNB.wmv, 10/14/2017 09:05:33, 938952 bytes
| Driver: Syn3FingerPress.wmv, 10/14/2017 09:05:33, 149361 bytes
| Driver: SynEdgeMotion.wmv, 10/14/2017 09:05:33, 790425 bytes
| Driver: SynLinearScrolling.wmv, 10/14/2017 09:05:34, 486299 bytes
| Driver: SynMomentum.wmv, 10/14/2017 09:05:34, 231541 bytes
| Driver: SynMomentumScrolling.wmv, 10/14/2017 09:05:34, 1513885 bytes
| Driver: SynPinchZoom.wmv, 10/14/2017 09:05:34, 361085 bytes
| Driver: SynBlackScreen.wmv, 10/14/2017 09:05:33, 14729 bytes
| Driver: SynPivotRotate.wmv, 10/14/2017 09:05:34, 609629 bytes
| Driver: SynTwistRotate.wmv, 10/14/2017 09:05:35, 535667 bytes
| Driver: SynCoverGesture.wmv, 10/14/2017 09:05:33, 633185 bytes
| Driver: SynChiralRotate.wmv, 10/14/2017 09:05:33, 321969 bytes
| Driver: SynChiralScrolling.wmv, 10/14/2017 09:05:33, 1776645 bytes
| Driver: SynCoastingScrolling.wmv, 10/14/2017 09:05:33, 880823 bytes
| Driver: SynPointing.wmv, 10/14/2017 09:05:34, 89721 bytes
| Driver: SynPalmCheck.wmv, 10/14/2017 09:05:34, 278039 bytes
| Driver: SynSensitivity.wmv, 10/14/2017 09:05:34, 183903 bytes
| Driver: SynWindowConstrained.wmv, 10/14/2017 09:05:35, 250401 bytes
| Driver: SynSlowMotion.wmv, 10/14/2017 09:05:34, 255951 bytes
| Driver: SynConstrainedMotion.wmv, 10/14/2017 09:05:33, 1174655 bytes
| Driver: SynTapping.wmv, 10/14/2017 09:05:34, 67389 bytes
| Driver: SynButtons.wmv, 10/14/2017 09:05:33, 190451 bytes
| Driver: SynTouchStykSelect.wmv, 10/14/2017 09:05:34, 84183 bytes
| Driver: SynTouchStykButton.wmv, 10/14/2017 09:05:34, 95259 bytes
| Driver: SynTouchStykSensitivity.wmv, 10/14/2017 09:05:34, 183909 bytes
| Driver: SynEdgeMotionDragging.wmv, 10/14/2017 09:05:33, 174015 bytes
| Driver: SynEdgeMotionFixedSpeed.wmv, 10/14/2017 09:05:33, 174015 bytes
| Driver: SynEdgeMotionPointing.wmv, 10/14/2017 09:05:33, 157579 bytes
| Driver: SynEdgeMotionPressure.wmv, 10/14/2017 09:05:33, 67539 bytes
| Driver: SynNoButtons.wmv, 10/14/2017 09:05:34, 28715 bytes
| Driver: SynTapZones.wmv, 10/14/2017 09:05:34, 215105 bytes
| Driver: SynLinearHScrolling.wmv, 10/14/2017 09:05:34, 527389 bytes
| Driver: Syn2FingerHScrolling.wmv, 10/14/2017 09:05:33, 626005 bytes
| Driver: SynTapHoldToDrag.wmv, 10/14/2017 09:05:34, 62001 bytes
| Driver: SynTapLockingDrag.wmv, 10/14/2017 09:05:34, 95259 bytes
| Driver: Syn1FingerClickNB.wmv, 10/14/2017 09:05:33, 141143 bytes
| Driver: Syn1FingerClickDrag.wmv, 10/14/2017 09:05:33, 338125 bytes
| Driver: Syn1FingerClickDragNB.wmv, 10/14/2017 09:05:33, 330289 bytes
| Driver: Syn2FingerClickDrag.wmv, 10/14/2017 09:05:33, 471371 bytes
| Driver: Syn2FingerFlickNB.wmv, 10/14/2017 09:05:33, 675403 bytes
| Driver: Syn2FingerFlickLR.wmv, 10/14/2017 09:05:33, 502795 bytes
| Driver: Syn2FingerHScrollingNB.wmv, 10/14/2017 09:05:33, 617787 bytes
| Driver: Syn2FingerScrollingNB.wmv, 10/14/2017 09:05:33, 634223 bytes
| Driver: Syn3FingerFlickNB.wmv, 10/14/2017 09:05:33, 749365 bytes
| Driver: Syn3FingerPressNB.wmv, 10/14/2017 09:05:33, 141143 bytes
| Driver: Syn4FingerFlickNB.wmv, 10/14/2017 09:05:33, 1243838 bytes
| Driver: SynButtonsNB.wmv, 10/14/2017 09:05:33, 182233 bytes
| Driver: SynChiralRotateNB.wmv, 10/14/2017 09:05:33, 313751 bytes
| Driver: SynChiralScrollingNB.wmv, 10/14/2017 09:05:33, 1760209 bytes
| Driver: SynCoastingScrollingNB.wmv, 10/14/2017 09:05:33, 872605 bytes
| Driver: SynCoverGestureNB.wmv, 10/14/2017 09:05:33, 633185 bytes
| Driver: SynEdgeMotionDraggingNB.wmv, 10/14/2017 09:05:33, 165797 bytes
| Driver: SynEdgeMotionFixedSpeedNB.wmv, 10/14/2017 09:05:33, 165797 bytes
| Driver: SynEdgeMotionPointingNB.wmv, 10/14/2017 09:05:33, 149361 bytes
| Driver: SynEdgeMotionPressureNB.wmv, 10/14/2017 09:05:33, 62003 bytes
| Driver: SynLinearHScrollingNB.wmv, 10/14/2017 09:05:34, 519171 bytes
| Driver: SynMomentumScrollingNB.wmv, 10/14/2017 09:05:34, 1482533 bytes
| Driver: SynPinchZoomNB.wmv, 10/14/2017 09:05:34, 350007 bytes
| Driver: SynPivotRotateNB.wmv, 10/14/2017 09:05:34, 535667 bytes
| Driver: SynTapHoldToDragNB.wmv, 10/14/2017 09:05:34, 56465 bytes
| Driver: SynTapLockingDragNB.wmv, 10/14/2017 09:05:34, 100797 bytes
| Driver: SynTwistRotateNB.wmv, 10/14/2017 09:05:35, 527449 bytes
| Driver: SynPointingNB.wmv, 10/14/2017 09:05:34, 84183 bytes
| Driver: Syn2FingerMomentumVHScrolling.wmv, 10/14/2017 09:05:33, 895723 bytes
| Driver: Syn2FingerMomentumVHScrollingNB.wmv, 10/14/2017 09:05:33, 862177 bytes
| Driver: Syn2FingerMomentumVScrolling_win8.wmv, 10/14/2017 09:05:33, 597933 bytes
| Driver: Syn2FingerMomentumVScrollingNB_win8.wmv, 10/14/2017 09:05:33, 586882 bytes
| Driver: Syn2FingerMomentumHScrolling_win8.wmv, 10/14/2017 09:05:33, 575831 bytes
| Driver: Syn2FingerMomentumHScrollingNB_win8.wmv, 10/14/2017 09:05:33, 564780 bytes
| Driver: Syn2FingerVHCoasting.wmv, 10/14/2017 09:05:33, 1794763 bytes
| Driver: Syn2FingerVHCoastingNB.wmv, 10/14/2017 09:05:33, 3445345 bytes
| Driver: Syn2FingerVCoasting_win8.wmv, 10/14/2017 09:05:33, 919145 bytes
| Driver: Syn2FingerHCoasting_win8.wmv, 10/14/2017 09:05:33, 1003421 bytes
| Driver: Syn2FingerVCoastingNB_win8.wmv, 10/14/2017 09:05:33, 933191 bytes
| Driver: Syn2FingerHCoastingNB_win8.wmv, 10/14/2017 09:05:33, 847921 bytes
| Driver: SynMomentumVHScrolling.wmv, 10/14/2017 09:05:34, 1408837 bytes
| Driver: SynMomentumVHScrollingNB.wmv, 10/14/2017 09:05:34, 1389179 bytes
| Driver: SynVHCoasting.wmv, 10/14/2017 09:05:35, 1955445 bytes
| Driver: Syn2FingerHScrolling_win8.wmv, 10/14/2017 09:05:33, 432126 bytes
| Driver: Syn2FingerHScrollingNB_win8.wmv, 10/14/2017 09:05:33, 421117 bytes
| Driver: SynChiralScrolling_win8.wmv, 10/14/2017 09:05:33, 819031 bytes
| Driver: SynChiralScrollingNB_win8.wmv, 10/14/2017 09:05:33, 741716 bytes
| Driver: SynLinearHScrolling_win8.wmv, 10/14/2017 09:05:34, 376913 bytes
| Driver: SynLinearHScrollingNB_win8.wmv, 10/14/2017 09:05:34, 354811 bytes
| Driver: SynLinearScrolling_win8.wmv, 10/14/2017 09:05:34, 354811 bytes
| Driver: SynLinearScrollingNB_win8.wmv, 10/14/2017 09:05:34, 332709 bytes
| Driver: SynPivotRotate_win8.wmv, 10/14/2017 09:05:34, 498534 bytes
| Driver: SynPivotRotateNB_win8.wmv, 10/14/2017 09:05:34, 365880 bytes
| Driver: SynTwistRotate_win8.wmv, 10/14/2017 09:05:35, 421135 bytes
| Driver: SynTwistRotateNB_win8.wmv, 10/14/2017 09:05:35, 410084 bytes
| Driver: SynEdgePulls.wmv, 10/14/2017 09:05:33, 1247447 bytes
| Driver: Syn4FingerFlick_win8.wmv, 10/14/2017 09:05:33, 598023 bytes
| Driver: Syn4FingerFlickNB_win8.wmv, 10/14/2017 09:05:33, 564870 bytes
| Driver: Syn2FingerScrolling.html, 10/14/2017 09:05:33, 3216 bytes
| Driver: Syn2FingerFlick.html, 10/14/2017 09:05:33, 3212 bytes
| Driver: Syn3FingerFlick.html, 10/14/2017 09:05:33, 3212 bytes
| Driver: Syn4FingerFlick.html, 10/14/2017 09:05:33, 3212 bytes
| Driver: Syn4FingerFlickUpDown.html, 10/14/2017 09:05:33, 3218 bytes
| Driver: Syn4FingerFlickLeftRight.html, 10/14/2017 09:05:33, 3221 bytes
| Driver: Syn3FingerPress.html, 10/14/2017 09:05:33, 3212 bytes
| Driver: SynEdgeMotion.html, 10/14/2017 09:05:33, 3210 bytes
| Driver: SynMomentum.html, 10/14/2017 09:05:34, 3208 bytes
| Driver: SynPinchZoom.html, 10/14/2017 09:05:34, 3209 bytes
| Driver: SynRotating.html, 10/14/2017 09:05:34, 3208 bytes
| Driver: SynTwistRotate.html, 10/14/2017 09:05:35, 3211 bytes
| Driver: SynCoverGesture.html, 10/14/2017 09:05:33, 3212 bytes
| Driver: SynAccessibility.html, 10/14/2017 09:05:33, 3221 bytes
| Driver: SynSmartSense.html, 10/14/2017 09:05:34, 3210 bytes
| Driver: SynButtons.html, 10/14/2017 09:05:33, 3207 bytes
| Driver: SynClicking.html, 10/14/2017 09:05:33, 3208 bytes
| Driver: SynMultiFingerGestures.html, 10/14/2017 09:05:34, 3219 bytes
| Driver: SynPalmCheck.html, 10/14/2017 09:05:34, 3209 bytes
| Driver: SynPointing.html, 10/14/2017 09:05:34, 3208 bytes
| Driver: SynScrolling.html, 10/14/2017 09:05:34, 3209 bytes
| Driver: SynSensitivity.html, 10/14/2017 09:05:34, 3211 bytes
| Driver: SynTapping.html, 10/14/2017 09:05:34, 3207 bytes
| Driver: SynTouchStykButton.html, 10/14/2017 09:05:34, 3215 bytes
| Driver: SynTouchStykSelect.html, 10/14/2017 09:05:34, 3215 bytes
| Driver: SynTouchStykSensitivity.html, 10/14/2017 09:05:34, 3220 bytes
| Driver: SynScrollingVertical.html, 10/14/2017 09:05:34, 3217 bytes
| Driver: SynScrollingHorizontal.html, 10/14/2017 09:05:34, 3219 bytes
| Driver: SynScrollingChiral.html, 10/14/2017 09:05:34, 3215 bytes
| Driver: SynLockingDrags.html, 10/14/2017 09:05:34, 3212 bytes
| Driver: SynEdgePulls.html, 10/14/2017 09:05:33, 3162 bytes
| Driver: Syn3FingerTapping.html, 10/14/2017 09:05:33, 3214 bytes
| Driver: Syn2FingerScrolling_win8.wmv, 10/14/2017 09:05:33, 398973 bytes
| Driver: Syn2FingerScrollingNB_win8.wmv, 10/14/2017 09:05:33, 387964 bytes
| Driver: SynTappingNB.wmv, 10/14/2017 09:05:34, 67389 bytes
| Driver: Syn2FingerRightClickNB.wmv, 10/14/2017 09:05:33, 190451 bytes
| Driver: SynVHCoastingNB.wmv, 10/14/2017 09:05:35, 1979037 bytes
| Driver: SynEdgePullsNB.wmv, 10/14/2017 09:05:34, 1184745 bytes
| Driver: SynPalmCheckNB.wmv, 10/14/2017 09:05:34, 266961 bytes
| Driver: SynLinearScrollingNB.wmv, 10/14/2017 09:05:34, 478081 bytes
| Driver: SynSensitivityNB.wmv, 10/14/2017 09:05:34, 172829 bytes
| Driver: SynMomentumNB.wmv, 10/14/2017 09:05:34, 223323 bytes
| Driver: SynTapZonesNB.wmv, 10/14/2017 09:05:34, 206887 bytes
| Driver: SynTapZonesNB_win8.wmv, 10/14/2017 09:05:34, 155875 bytes
| Driver: SynEdgeMotionNB.wmv, 10/14/2017 09:05:33, 782207 bytes
| Driver: SynSlowMotionNB.wmv, 10/14/2017 09:05:34, 239337 bytes
| Driver: SynConstrainedMotionNB.wmv, 10/14/2017 09:05:33, 1122071 bytes
| Driver: SynWindowConstrainedNB.wmv, 10/14/2017 09:05:35, 239325 bytes
| Driver: Syn3FHSlide.wmv, 10/14/2017 09:05:33, 243720 bytes
| Driver: Syn3FHSlideNB.wmv, 10/14/2017 09:05:33, 202757 bytes
| Driver: Syn3FTapActionCenter.wmv, 10/14/2017 09:05:33, 108227 bytes
| Driver: Syn3FTapActionCenterNB.wmv, 10/14/2017 09:05:33, 105076 bytes
| Driver: Syn3FTapCortana.wmv, 10/14/2017 09:05:33, 111378 bytes
| Driver: Syn3FTapCortanaNB.wmv, 10/14/2017 09:05:33, 108227 bytes
| Driver: Syn4FTapActionCenter.wmv, 10/14/2017 09:05:33, 111378 bytes
| Driver: Syn4FTapActionCenterNB.wmv, 10/14/2017 09:05:33, 108227 bytes
| Driver: Syn4FTapCortana.wmv, 10/14/2017 09:05:33, 114529 bytes
| Driver: Syn4FTapCortanaNB.wmv, 10/14/2017 09:05:33, 111378 bytes
| Driver: Syn3FClickActionCenterNB.wmv, 10/14/2017 09:05:33, 139737 bytes
| Driver: Syn3FClickCortanaNB.wmv, 10/14/2017 09:05:33, 149190 bytes
| Driver: Syn4FClickActionCenterNB.wmv, 10/14/2017 09:05:33, 158643 bytes
| Driver: Syn4FClickCortanaNB.wmv, 10/14/2017 09:05:33, 164945 bytes
| Driver: Syn3FVSlide.wmv, 10/14/2017 09:05:33, 395018 bytes
| Driver: Syn3FVSlideNB.wmv, 10/14/2017 09:05:33, 363508 bytes
| Driver: dpinst.exe, 10/14/2017 09:05:33, 1056856 bytes
| Driver: SynSmbDrv.ini, 10/14/2017 09:05:34, 5949 bytes
| Driver: SynRMIHID.ini, 10/14/2017 09:05:34, 4076 bytes
| Driver: SynLinearVScroll.mpg, 10/14/2017 09:05:34, 518694 bytes
| Driver: SynWingGesture.wmv, 10/14/2017 09:05:35, 305841 bytes
| Driver: SynWingGesture.html, 10/14/2017 09:05:35, 3164 bytes
| Driver: Syn2FingerTappingNB.wmv, 10/14/2017 09:05:33, 101711 bytes
| Driver: Syn2FingerTapping.html, 10/14/2017 09:05:33, 3214 bytes
| Driver: Syn4FingerTapping.html, 10/14/2017 09:05:33, 3214 bytes
| Driver: Ckp2FingerScrolling.mpg, 10/14/2017 09:05:33, 382935 bytes
| Driver: Ckp3FingerDown.mpg, 10/14/2017 09:05:33, 153456 bytes
| Driver: Ckp3FingerFlick.mpg, 10/14/2017 09:05:33, 569095 bytes
| Driver: CkpChiralMotion.mpg, 10/14/2017 09:05:33, 420858 bytes
| Driver: CkpClickDrag.mpg, 10/14/2017 09:05:33, 271447 bytes
| Driver: CkpLinearScroll.mpg, 10/14/2017 09:05:33, 427998 bytes
| Driver: CkpLRClick.mpg, 10/14/2017 09:05:33, 284073 bytes
| Driver: CkpMomentum.mpg, 10/14/2017 09:05:33, 328085 bytes
| Driver: CkpPinch.mpg, 10/14/2017 09:05:33, 309339 bytes
| Driver: CkpPivotRotate.mpg, 10/14/2017 09:05:33, 605893 bytes
| Driver: CkpPivotRotate2.mpg, 10/14/2017 09:05:33, 779912 bytes
| Driver: CkpTouchpadDisable.mpg, 10/14/2017 09:05:33, 293736 bytes
| Driver: SynCom.dll, 10/14/2017 09:05:33, 428632 bytes
| Driver: mouclass.sys, 4/11/2018 17:33:52, 56728 bytes
| Driver: i8042prt.sys, 4/11/2018 17:33:52, 105984 bytes
| Driver: SynTPCo59.dll, 10/14/2017 09:05:34, 342104 bytes
| Driver: WdfCoInstaller01011.dll, 10/14/2017 09:05:35, 1795952 bytes
2

Ya intentaste los pasos para problemas de conexión? Estos pueden ayudar a solucionar el problema.

3

Si ya intente casi todos, ahorita me encuentro realizando actualizaciones que es el ultimo que me falta probar

4

Actualizacion.
De momento despues de actualizar varias cosas del PC(que ni sabia que tenian actualizaciones pendientes), resetear la interfaz del wow, borrar programas basura y quitar programas en segundo plano el wow se a mantenido estable pero faltaria estar viendo un tiempo si no reinciden las desconexiones.

5

Actualizacion.
Las desconexiones continuan despues de haber hecho todos los pasos

6

En ese caso nos puedes dejar un WinMTR y DxDiag. Podrá ayudar encontrar la razón del problema.

7 
------------------

System Information

  Time of this report: 3/18/2019, 20:27:12
         Machine name: MANU-PC
           Machine Id: {5440B951-CF5D-4B73-95DD-58978935E039}
     Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
             Language: Spanish (Regional Setting: Spanish)
  System Manufacturer: HP
         System Model: HP Pavilion Gaming Notebook
                 BIOS: F.80 (type: UEFI)
            Processor: Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz (4 CPUs), ~2.3GHz
               Memory: 8192MB RAM
  Available OS Memory: 8030MB RAM
            Page File: 10253MB used, 3152MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 144 DPI (150 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode

DxDiag Notes

  Display Tab 1: No problems found.
  Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

       Card name: Intel(R) HD Graphics 530
    Manufacturer: Intel Corporation
       Chip type: Intel(R) HD Graphics Family
        DAC type: Internal
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_8086&DEV_191B&SUBSYS_80A9103C&REV_06
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4143 MB
Dedicated Memory: 128 MB
Shared Memory: 4015 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: External
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.640148,0.330578), Green(0.300305,0.600109), Blue(0.150891,0.060070), White Point(0.313000,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: LG TV
Monitor Id: GSM0001
Native Mode: 1920 x 1080§ (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\ki126185.inf_amd64_d5df642d807db7e9\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126185.inf_amd64_d5df642d807db7e9\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126185.inf_amd64_d5df642d807db7e9\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126185.inf_amd64_d5df642d807db7e9\igd12umd64.dll
Driver File Version: 21.20.0016.4821 (English)
Driver Version: 21.20.16.4821
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.1
Graphics Preemption: Triangle
Compute Preemption: Thread
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: Universal:N/A Declarative:N/A
Driver Attributes: Final Retail
Driver Date/Size: 01/10/2017 18:00:00, 94380792 bytes
WHQL Logo’d: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-5A5B-11CF-5961-B9A0BDC2D835}
Vendor ID: 0x8086
Device ID: 0x191B
SubSys ID: 0x80A9103C
Revision ID: 0x0006
Driver Strong Name: oem154.inf:5f63e5340a14bf6c:iSKLD_w10_DS_B20:21.20.16.4821:pci\ven_8086&dev_191b&subsys_80a9103c
Rank Of Driver: 00D10001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

       Card name: NVIDIA GeForce GTX 950M
    Manufacturer: NVIDIA
       Chip type: GeForce GTX 950M
        DAC type: Integrated RAMDAC
     Device Type: Render-Only Device
      Device Key: Enum\PCI\VEN_10DE&DEV_139A&SUBSYS_80A9103C&REV_A2
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8071 MB
Dedicated Memory: 4055 MB
Shared Memory: 4015 MB
Current Mode: Unknown
HDR Support: Unknown
Display Topology: Unknown
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_f6a87736da3c2636\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_f6a87736da3c2636\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_f6a87736da3c2636\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhmi.inf_amd64_f6a87736da3c2636\nvldumdx.dll
Driver File Version: 25.21.0014.1935 (English)
Driver Version: 25.21.14.1935
DDI Version: 12
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2,4
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 28/02/2019 18:00:00, 957824 bytes
WHQL Logo’d: n/a
WHQL Date Stamp: n/a
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x139A
SubSys ID: 0x80A9103C
Revision ID: 0x00A2
Driver Strong Name: oem64.inf:0f066de3a7dab2e4:Section038:25.21.14.1935:pci\ven_10de&dev_139a&subsys_80a9103c
Rank Of Driver: 00D10001
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 0
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

Sound Devices

        Description: Altavoz/Auricular (Realtek High Definition Audio)

Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0290&SUBSYS_103C80A9&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7606 (English)
Driver Attributes: Final Retail
WHQL Logo’d: n/a
Date and Size: 08/09/2015 0:00:00, 4592384 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

        Description: LG TV (Sonido Intel(R) para pantallas)

Default Sound Playback: No
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: IntcDAud.sys
Driver Version: 10.22.0001.0100 (English)
Driver Attributes: Final Retail
WHQL Logo’d: n/a
Date and Size: 02/05/2017 0:00:00, 825376 bytes
Other Files:
Driver Provider: Intel® Corporation
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

De aqui siguen los WinMTR
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 10.0.0.1 - 0 | 125 | 125 | 0 | 1 | 5 | 1 |

| No response from host - 100 | 26 | 0 | 0 | 0 | 0 | 0 |

|CableLink-200-239-52-45.Hosts.Cablevision. com.mx - 0 | 125 | 125 | 18 | 27 | 43 | 26 |

| 10.254.0.149 - 0 | 125 | 125 | 21 | 28 | 42 | 28 |

|CableLink-200-239-52-37.Hosts.Cablevision. com.mx - 0 | 125 | 125 | 16 | 32 | 64 | 43 |

|be4352.nr21.b020377-1.mfe02.atlas.cogentco. com - 0 | 125 | 125 | 21 | 27 | 47 | 31 |

| be2979.rcr22.mfe02.atlas.cogentco. com - 0 | 125 | 125 | 19 | 23 | 35 | 23 |

| be2888.ccr42.iah01.atlas.cogentco. com - 0 | 125 | 125 | 31 | 36 | 49 | 38 |

| be2443.ccr32.dfw01.atlas.cogentco. com - 0 | 125 | 125 | 30 | 36 | 49 | 38 |

| be2764.ccr41.dfw03.atlas.cogentco. com - 0 | 125 | 125 | 31 | 37 | 61 | 37 |

|gi0-0-1-0.1198.agr11.dfw03.atlas.cogentco. com - 0 | 125 | 125 | 31 | 39 | 76 | 35 |

| ae1-br01-eqda6.as57976. net - 0 | 125 | 125 | 60 | 68 | 122 | 68 |

| et-0-0-2-br02-swlv10.as57976. net - 0 | 125 | 125 | 61 | 72 | 188 | 65 |

| et-0-0-67-pe01-swlv10.as57976. net - 0 | 125 | 125 | 56 | 65 | 91 | 82 |

| las-swlv10-ia-bons-02.as57976. net - 0 | 125 | 125 | 61 | 66 | 91 | 64 |

y este es el otro

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 10.0.0.1 - 0 | 35 | 35 | 0 | 1 | 5 | 2 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

|CableLink-200-239-52-41.Hosts.Cablevision. com.mx - 0 | 35 | 35 | 18 | 28 | 52 | 28 |

| 10.254.0.149 - 0 | 35 | 35 | 22 | 28 | 45 | 32 |

|CableLink-200-239-52-37.Hosts.Cablevision. com.mx - 0 | 35 | 35 | 21 | 29 | 50 | 31 |

|be4352.nr21.b020377-1.mfe02.atlas.cogentco. com - 0 | 35 | 35 | 18 | 27 | 46 | 23 |

| be2978.rcr21.mfe02.atlas.cogentco. com - 0 | 35 | 35 | 17 | 24 | 43 | 25 |

| be2887.ccr41.iah01.atlas.cogentco. com - 0 | 35 | 35 | 26 | 33 | 53 | 37 |

| be2441.ccr31.dfw01.atlas.cogentco. com - 0 | 35 | 35 | 30 | 35 | 56 | 36 |

| be2763.ccr41.dfw03.atlas.cogentco. com - 0 | 35 | 35 | 36 | 42 | 59 | 44 |

|gi0-0-1-0.1198.agr11.dfw03.atlas.cogentco. com - 0 | 35 | 35 | 31 | 37 | 56 | 38 |

| ae1-br01-eqda6.as57976. net - 0 | 35 | 35 | 49 | 60 | 104 | 57 |

| et-0-0-4-br01-eqch2.as57976. net - 0 | 35 | 35 | 53 | 66 | 184 | 184 |

| be1-pe02-eqch2.as57976. net - 0 | 35 | 35 | 57 | 63 | 83 | 66 |

| chi-eqch2-ia-bons-04.as57976. net - 0 | 35 | 35 | 55 | 63 | 100 | 59 |

8

La prueba de conexion se ve bien. No veo perdida de paquetes o subidas de latencia. Hrmm… podemos probar si es algo con el cliente de juego o programa tercero. Haz probado jugar sin addons y bajar el rendimiento?

9

Si baje los graficos hasta 1 y borre todos los addons, puse el cap de fps a 45 por si acaso y seguian sucediendo, suceden menos que antes pero siguen sucediendo

10

Cuando sucede es al hacer algo especifico o en áreas con varios jugadores? Revisa cualquier opción de energía que tienes en el sistema y asegura que esta puesto para alto rendimiento. Como bajando los gráficos ayudo, asegurando que el rendimiento esta a alto debe ayudar.

11

en opciones de energia tengo la de alto rendimiento, y no es como que en algo especifico por que hago BG con muy buen rendimiento pero hay veces que donde mas e visto que se desconecta es al usar la habilidad de torpedo shi o usando el ultimo talento de WW de patada de dragon giratoria, con esas dos habilidades es donde e visto que sucede mas

12

Me sucede lo mismo y probé todo lo anterior. En mi caso ocurre generalmente en mazmorras (aunque me pasado en el mundo)

13

Me pasa mucho el boralus, el error 132 continuamente, sobretodo cuando me acerco al barco donde estan las misiones, o cuando llego en grifo o tmbn cuando de la nada me muevo de un lado a otro, generalmente he notado que es el area del mercado de boralus, la media luna donde mas he tenido error 132

14

Me ha estado pasando lo mismo desde que tengo BFA, las desconexiones se hacen muy recurrentes en mazmorras, raids y mundo. Realmente es muy molesto tratar de jugar asi. Hice todos los pasos que recomienda Blizzard pero ni asi se arregla el problema, crei que era la conexion de internet asi que hice que me cambiaran el modem y me subieran la cantidad de megas, limpiaran mis dns y aun asi sigue fallando el juego.

15

Dirfeen: Desactiva el Overlay de Discord. Se ve que eso esta causando el error.

Para los suena mas como desconexion por rendimiento y no por conexion. Para verificar me pueden enviar un DxDiag y WinMTR? Con este error es un poco duro encontrar la causa del desconexion como no tenemos algun tipo de reporte para verificar la razón =/