Problemas de desconexion

Soporte Soporte técnico
1

Buenas noches, anteriormente habia expuesto el siguiente problema de desconexion dentro de World of warcraft durante los últimos 3 dias. El problema es que puedo permanecer unos minutos conectada en warcraft y de la nada soy expulsada del mismo, cuando eso ocurre no tengo lag ni siquiera una señal baja de internet, esta ultima funciona de manera normal. Asi que me he visto en la necesidad de reloggear una y otra vez.

El problema comenzó desde día miércoles 14 de octubre a partir de las 10 de la noche.

Dirección IP
187.184.173.151
ISP
IZZI Internet
Tipo de conexión Wi-Fi

Traza a 24.105.62.129 sobre caminos de 30 saltos como m ximo.

  1     3 ms     3 ms     1 ms  10.0.0.1 
  2    10 ms     9 ms     9 ms  10.60.0.1 
  3    25 ms    19 ms    13 ms  10.3.69.50 
  4     *        *        *     Tiempo de espera agotado para esta solicitud.
  5    38 ms    30 ms    30 ms  100.65.48.41 
  6    33 ms    30 ms    35 ms  100.65.48.25 
  7     *       29 ms    29 ms  177.238.190.102.cable.dyn.cableonline.com.mx [177.238.190.102] 
  8    84 ms    67 ms    66 ms  xe-6-0-4.0-nmi-teracore02.cwc.com [63.245.6.145] 
  9    82 ms    73 ms   149 ms  ae9.nmi-mx2020-1.north-miami.fl.usa.cwc.com [69.79.104.28] 
 10    44 ms    67 ms    46 ms  eqix-mi2.blizzard.com [198.32.243.224] 
 11    96 ms    97 ms    97 ms  ae1-br01-eqmi2.as57976.net [137.221.76.33] 
 12    98 ms    97 ms   105 ms  xe-0-0-0-1-br01-eqat2.as57976.net [137.221.65.50] 
 13     *        *        *     Tiempo de espera agotado para esta solicitud.
 14    98 ms    98 ms    97 ms  et-0-0-1-pe01-eqch2.as57976.net [137.221.69.51] 
 15    98 ms   108 ms    97 ms  24.105.62.129 

Traza completa.




Seguimiento de ruta a 24.105.62.129 sobre un m ximo de 30 saltos.

  0  DESKTOP-1E1GORH [10.0.0.3] 
  1  10.0.0.1 
  2  10.60.0.1 
  3  10.3.69.50 
  4     *        *        *     
Procesamiento de estad¡sticas durante 75 segundos...
              Origen hasta aqu¡   Este Nodo/V¡nculo
Salto  RTT    Perdido/Enviado = Pct  Perdido/Enviado = Pct  Direcci¢n
  0                                           DESKTOP-1E1GORH [10.0.0.3] 
                                0/ 100 =  0%   |
  1    3ms     0/ 100 =  0%     0/ 100 =  0%  10.0.0.1 
                               14/ 100 = 14%   |
  2   21ms    14/ 100 = 14%     0/ 100 =  0%  10.60.0.1 
                                4/ 100 =  4%   |
  3   22ms    18/ 100 = 18%     0/ 100 =  0%  10.3.69.50 

Traza completa.



TRACEROUTE:
traceroute to 187.184.173.151 (187.184.173.151), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.751 ms  0.728 ms  1.163 ms
 2  24.105.18.130 (24.105.18.130)  1.175 ms  1.185 ms  1.196 ms
 3  137.221.105.10 (137.221.105.10)  1.340 ms  1.362 ms  1.383 ms
 4  137.221.66.16 (137.221.66.16)  1.090 ms  1.122 ms  1.131 ms
 5  137.221.83.80 (137.221.83.80)  596.060 ms  815.956 ms  816.050 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  6.217 ms  6.228 ms  6.233 ms
 8  eqix-la1.transtelco.com (206.223.123.202)  5.372 ms  5.581 ms  5.589 ms
 9  201-174-255-33.transtelco.net (201.174.255.33)  67.069 ms  66.987 ms  67.003 ms
10  * * *
11  201-174-251-31.transtelco.net (201.174.251.31)  89.644 ms  89.682 ms  89.565 ms
12  201-174-167-154.transtelco.net (201.174.167.154)  59.150 ms  59.119 ms  58.990 ms
13  130.189-202-244.bestelclientes.com.mx (189.202.244.130)  58.326 ms  58.357 ms  58.371 ms
14  57.189-202-240.bestelclientes.com.mx (189.202.240.57)  109.018 ms  108.884 ms  108.572 ms
15  177.238.190.101.cable.dyn.cableonline.com.mx (177.238.190.101)  109.215 ms  109.180 ms  109.185 ms


11/10/2020 07:55:20 UTC
--------------------

TRACEROUTE:
traceroute to 187.184.173.151 (187.184.173.151), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  1.218 ms  1.219 ms  1.230 ms
 2  24.105.18.130 (24.105.18.130)  12.240 ms  12.284 ms  12.301 ms
 3  137.221.105.10 (137.221.105.10)  1.228 ms  1.238 ms  1.249 ms
 4  137.221.66.16 (137.221.66.16)  0.557 ms  0.611 ms  0.625 ms
 5  137.221.83.80 (137.221.83.80)  762.041 ms  762.101 ms  762.128 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  8.732 ms  6.240 ms  6.248 ms
 8  eqix-la1.transtelco.com (206.223.123.202)  5.601 ms  5.633 ms  5.643 ms
 9  201-174-255-33.transtelco.net (201.174.255.33)  67.095 ms  67.276 ms  67.304 ms
10  * * *
11  201-174-251-31.transtelco.net (201.174.251.31)  89.645 ms  89.684 ms  89.712 ms
12  201-174-167-154.transtelco.net (201.174.167.154)  59.208 ms  59.131 ms  59.015 ms
13  130.189-202-244.bestelclientes.com.mx (189.202.244.130)  58.097 ms  58.276 ms  58.483 ms
14  57.189-202-240.bestelclientes.com.mx (189.202.240.57)  108.502 ms  108.339 ms  108.481 ms
15  177.238.190.101.cable.dyn.cableonline.com.mx (177.238.190.101)  109.794 ms  109.570 ms  109.424 ms


11/10/2020 07:55:20 UTC
--------------------

TRACEROUTE:
traceroute to 187.184.173.151 (187.184.173.151), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.648 ms  0.638 ms  1.723 ms
 2  24.105.18.130 (24.105.18.130)  1.907 ms  1.935 ms  2.012 ms
 3  137.221.105.10 (137.221.105.10)  2.021 ms  2.031 ms  2.043 ms
 4  137.221.66.16 (137.221.66.16)  1.908 ms  1.926 ms  1.942 ms
 5  137.221.83.80 (137.221.83.80)  281.548 ms  501.359 ms  501.403 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  8.114 ms  6.680 ms  6.684 ms
 8  eqix-la1.transtelco.com (206.223.123.202)  6.274 ms  6.278 ms  6.286 ms
 9  201-174-255-33.transtelco.net (201.174.255.33)  67.221 ms  66.929 ms  66.937 ms
10  * * *
11  201-174-251-31.transtelco.net (201.174.251.31)  89.654 ms  89.702 ms  89.717 ms
12  201-174-167-154.transtelco.net (201.174.167.154)  65.883 ms  59.214 ms  65.070 ms
13  130.189-202-244.bestelclientes.com.mx (189.202.244.130)  65.372 ms  65.373 ms  58.365 ms
14  57.189-202-240.bestelclientes.com.mx (189.202.240.57)  108.666 ms  108.706 ms  108.740 ms
15  177.238.190.101.cable.dyn.cableonline.com.mx (177.238.190.101)  111.843 ms  111.219 ms  111.548 ms


11/10/2020 07:55:23 UTC
--------------------

PING:
PING 187.184.173.151 (187.184.173.151) 56(84) bytes of data.

--- 187.184.173.151 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3006ms



11/10/2020 07:55:20 UTC
--------------------

PING:
PING 187.184.173.151 (187.184.173.151) 56(84) bytes of data.

--- 187.184.173.151 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



11/10/2020 07:55:20 UTC
--------------------

TRACEROUTE:
traceroute to 187.184.173.151 (187.184.173.151), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.647 ms  0.624 ms  0.621 ms
 2  37.244.23.131 (37.244.23.131)  2.563 ms  2.544 ms  2.539 ms
 3  24.105.62.148 (24.105.62.148)  2.497 ms  2.499 ms  2.497 ms
 4  137.221.66.8 (137.221.66.8)  2.536 ms  2.535 ms  2.532 ms
 5  * * *
 6  137.221.65.39 (137.221.65.39)  20.859 ms  21.302 ms  21.258 ms
 7  137.221.74.32 (137.221.74.32)  22.116 ms  22.141 ms  22.142 ms
 8  100gig1-1.peer1.dallas1.transtelco.net (206.223.118.40)  39.171 ms  39.093 ms  39.057 ms
 9  201-174-253-3.transtelco.net (201.174.253.3)  38.757 ms  38.584 ms  38.548 ms
10  201-174-251-31.transtelco.net (201.174.251.31)  63.980 ms  64.076 ms  66.610 ms
11  201-174-167-154.transtelco.net (201.174.167.154)  49.247 ms  49.270 ms  49.253 ms
12  130.189-202-244.bestelclientes.com.mx (189.202.244.130)  48.288 ms  57.018 ms  55.959 ms
13  57.189-202-240.bestelclientes.com.mx (189.202.240.57)  69.129 ms  69.045 ms  69.064 ms
14  177.238.190.101.cable.dyn.cableonline.com.mx (177.238.190.101)  71.468 ms  70.004 ms  75.559 ms
15  * * *


11/10/2020 07:55:26 UTC
--------------------

PING:
PING 187.184.173.151 (187.184.173.151) 56(84) bytes of data.

--- 187.184.173.151 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



11/10/2020 07:55:25 UTC
--------------------

PING:
PING 187.184.173.151 (187.184.173.151) 56(84) bytes of data.

--- 187.184.173.151 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3008ms



11/10/2020 07:55:28 UTC
--------------------

TRACEROUTE:
traceroute to 187.184.173.151 (187.184.173.151), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.715 ms  0.694 ms  0.689 ms
 2  37.244.23.131 (37.244.23.131)  3.506 ms  3.519 ms  3.520 ms
 3  24.105.62.148 (24.105.62.148)  3.388 ms  3.430 ms  3.437 ms
 4  137.221.66.8 (137.221.66.8)  3.510 ms  3.513 ms  3.517 ms
 5  * * *
 6  137.221.65.39 (137.221.65.39)  20.984 ms  20.970 ms  20.967 ms
 7  137.221.74.32 (137.221.74.32)  40.928 ms  40.927 ms  40.929 ms
 8  100gig1-1.peer1.dallas1.transtelco.net (206.223.118.40)  39.025 ms  38.949 ms  38.915 ms
 9  201-174-253-3.transtelco.net (201.174.253.3)  38.389 ms  38.380 ms  38.378 ms
10  201-174-251-31.transtelco.net (201.174.251.31)  63.858 ms  63.923 ms  63.909 ms
11  201-174-167-154.transtelco.net (201.174.167.154)  49.223 ms  49.285 ms  48.941 ms
12  130.189-202-244.bestelclientes.com.mx (189.202.244.130)  48.246 ms  48.277 ms  48.242 ms
13  57.189-202-240.bestelclientes.com.mx (189.202.240.57)  69.230 ms  69.326 ms  69.298 ms
14  177.238.190.101.cable.dyn.cableonline.com.mx (177.238.190.101)  67.987 ms  74.550 ms  71.262 ms
15  * * *


11/10/2020 07:55:33 UTC
--------------------

MTR:
Start: Sun Oct 11 07:55:20 2020 Blizzard  1.|-- Blizzard                                 0.0%    10    0.6   0.5   0.3   0.7   0.0
  2.|-- 24.105.18.130                                 0.0%    10    0.7   3.9   0.4  29.1   8.9
  3.|-- 137.221.105.10                                0.0%    10    1.1   1.6   0.8   6.9   1.7
  4.|-- 137.221.66.16                                 0.0%    10    0.5   2.6   0.5  20.1   6.1
  5.|-- 137.221.83.80                                 0.0%    10  658.2 607.8 214.3 1053. 299.3
  6.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32                                 0.0%    10    7.5   8.2   5.8  17.7   4.2
  8.|-- eqix-la1.transtelco.com                       0.0%    10    5.8   5.6   5.4   6.2   0.0
  9.|-- 201-174-255-33.transtelco.net                 0.0%    10   67.0  67.1  67.0  67.3   0.0
 10.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- 201-174-251-31.transtelco.net                 0.0%    10   89.7  89.8  89.6  90.1   0.0
 12.|-- 201-174-167-154.transtelco.net                0.0%    10   59.3  59.8  59.1  63.8   1.3
 13.|-- 130.189-202-244.bestelclientes.com.mx         0.0%    10   58.4  58.3  58.2  58.5   0.0
 14.|-- 57.189-202-240.bestelclientes.com.mx          0.0%    10  108.8 109.1 108.5 112.0   0.9
 15.|-- 177.238.190.101.cable.dyn.cableonline.com.mx  0.0%    10  110.8 111.8 108.7 116.3   2.7
 16.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


11/10/2020 07:55:20 UTC
--------------------

MTR:
Start: Sun Oct 11 07:55:20 2020 Blizzard  1.|-- Blizzard                                 0.0%    10    0.3   0.5   0.3   0.6   0.0
  2.|-- 24.105.18.130                                 0.0%    10    0.5   0.6   0.5   0.9   0.0
  3.|-- 137.221.105.10                                0.0%    10    0.7   0.9   0.7   1.2   0.0
  4.|-- 137.221.66.16                                 0.0%    10    0.7   5.3   0.4  38.4  11.8
  5.|-- 137.221.83.80                                 0.0%    10  533.8 633.9 126.9 1262. 353.6
  6.|-- 137.221.65.68                                80.0%    10  13641 13527 13414 13641 160.7
  7.|-- 137.221.68.32                                 0.0%    10    6.0   6.5   5.9   8.3   0.6
  8.|-- eqix-la1.transtelco.com                       0.0%    10    5.4   5.9   5.4   8.1   0.6
  9.|-- 201-174-255-33.transtelco.net                 0.0%    10   67.0  67.1  67.0  67.2   0.0
 10.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- 201-174-251-31.transtelco.net                 0.0%    10   89.7  90.3  89.7  92.6   0.7
 12.|-- 201-174-167-154.transtelco.net                0.0%    10   59.1  60.8  59.0  68.9   3.4
 13.|-- 130.189-202-244.bestelclientes.com.mx         0.0%    10   58.2  59.2  58.2  63.3   1.5
 14.|-- 57.189-202-240.bestelclientes.com.mx          0.0%    10  108.6 108.8 108.5 109.3   0.0
 15.|-- 177.238.190.101.cable.dyn.cableonline.com.mx  0.0%    10  115.7 111.9 108.0 115.7   2.6
 16.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


11/10/2020 07:55:20 UTC
--------------------

MTR:
Start: Sun Oct 11 07:55:23 2020 Blizzard  1.|-- Blizzard                                 0.0%    10    0.4   0.4   0.3   0.7   0.0
  2.|-- 24.105.18.130                                 0.0%    10    3.8   1.1   0.6   3.8   0.9
  3.|-- 137.221.105.10                                0.0%    10    0.9   1.3   0.8   3.9   0.7
  4.|-- 137.221.66.16                                 0.0%    10    0.6   4.2   0.4  32.9  10.1
  5.|-- 137.221.83.80                                 0.0%    10  365.4 556.1  41.0 1367. 423.9
  6.|-- 137.221.65.68                                90.0%    10  14026 14026 14026 14026   0.0
  7.|-- 137.221.68.32                                 0.0%    10   24.0  11.4   6.0  24.0   7.0
  8.|-- eqix-la1.transtelco.com                       0.0%    10    5.6   5.5   5.4   5.6   0.0
  9.|-- 201-174-255-33.transtelco.net                 0.0%    10   67.1  67.1  66.9  67.2   0.0
 10.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- 201-174-251-31.transtelco.net                 0.0%    10   89.8  89.7  89.6  89.9   0.0
 12.|-- 201-174-167-154.transtelco.net                0.0%    10   59.1  60.3  59.0  68.3   2.8
 13.|-- 130.189-202-244.bestelclientes.com.mx         0.0%    10   58.3  58.8  58.2  63.6   1.5
 14.|-- 57.189-202-240.bestelclientes.com.mx          0.0%    10  108.5 108.7 108.5 109.3   0.0
 15.|-- 177.238.190.101.cable.dyn.cableonline.com.mx  0.0%    10  111.1 110.9 108.0 114.2   2.1
 16.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


11/10/2020 07:55:23 UTC
--------------------

TRACEROUTE:
traceroute to 187.184.173.151 (187.184.173.151), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.286 ms  0.301 ms  0.313 ms
 2  37.244.23.131 (37.244.23.131)  0.539 ms  0.727 ms  0.766 ms
 3  24.105.62.148 (24.105.62.148)  0.952 ms  0.994 ms  1.006 ms
 4  137.221.66.8 (137.221.66.8)  1.168 ms  1.209 ms  1.224 ms
 5  * * *
 6  137.221.65.39 (137.221.65.39)  20.698 ms  20.844 ms  20.848 ms
 7  137.221.74.32 (137.221.74.32)  22.673 ms  22.119 ms  22.124 ms
 8  100gig1-1.peer1.dallas1.transtelco.net (206.223.118.40)  38.835 ms  39.150 ms  39.165 ms
 9  201-174-253-3.transtelco.net (201.174.253.3)  38.735 ms  38.453 ms  38.513 ms
10  201-174-251-31.transtelco.net (201.174.251.31)  63.923 ms  63.874 ms  63.945 ms
11  201-174-167-154.transtelco.net (201.174.167.154)  59.179 ms  57.316 ms  57.300 ms
12  130.189-202-244.bestelclientes.com.mx (189.202.244.130)  52.197 ms  48.190 ms  48.044 ms
13  57.189-202-240.bestelclientes.com.mx (189.202.240.57)  69.387 ms  69.401 ms  69.376 ms
14  177.238.190.101.cable.dyn.cableonline.com.mx (177.238.190.101)  73.301 ms  71.790 ms  71.335 ms
15  * * *


11/10/2020 07:55:37 UTC
--------------------

PING:
PING 187.184.173.151 (187.184.173.151) 56(84) bytes of data.

--- 187.184.173.151 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3000ms



11/10/2020 07:55:36 UTC
--------------------

MTR:
Start: Sun Oct 11 07:55:26 2020 Blizzard  1.|-- Blizzard                                 0.0%    10    0.4   0.3   0.3   0.4   0.0
  2.|-- 37.244.23.131                                 0.0%    10    1.0   0.6   0.4   1.0   0.0
  3.|-- 24.105.62.148                                 0.0%    10    1.0   1.0   0.6   1.3   0.0
  4.|-- 137.221.66.8                                  0.0%    10    1.3   2.6   1.0  13.1   3.7
  5.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.65.39                                 0.0%    10   20.8  21.7  20.8  26.1   1.8
  7.|-- 137.221.74.32                                 0.0%    10   21.1  25.4  21.1  61.1  12.5
  8.|-- 100gig1-1.peer1.dallas1.transtelco.net        0.0%    10   39.2  39.4  38.9  42.0   0.9
  9.|-- 201-174-253-3.transtelco.net                  0.0%    10   38.5  38.5  38.4  38.7   0.0
 10.|-- 201-174-251-31.transtelco.net                 0.0%    10   64.0  64.1  64.0  64.2   0.0
 11.|-- 201-174-167-154.transtelco.net                0.0%    10   49.4  50.5  49.2  56.3   2.5
 12.|-- 130.189-202-244.bestelclientes.com.mx         0.0%    10   48.4  51.8  48.3  66.9   6.1
 13.|-- 57.189-202-240.bestelclientes.com.mx          0.0%    10   69.5  69.4  69.1  69.6   0.0
 14.|-- 177.238.190.101.cable.dyn.cableonline.com.mx  0.0%    10   71.2  72.8  69.4  76.2   2.3
 15.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


11/10/2020 07:55:26 UTC
--------------------

PING:
PING 187.184.173.151 (187.184.173.151) 56(84) bytes of data.

--- 187.184.173.151 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3011ms



11/10/2020 07:55:39 UTC
--------------------

MTR:
Start: Sun Oct 11 07:55:30 2020 Blizzard  1.|-- Blizzard                                 0.0%    10    0.6   0.4   0.3   0.6   0.0
  2.|-- 37.244.23.131                                 0.0%    10    0.6   0.6   0.5   0.9   0.0
  3.|-- 24.105.62.148                                 0.0%    10    1.0   1.1   0.9   1.3   0.0
  4.|-- 137.221.66.8                                  0.0%    10   28.0   4.2   1.1  28.0   8.4
  5.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.65.39                                 0.0%    10   20.8  21.6  20.7  28.2   2.3
  7.|-- 137.221.74.32                                 0.0%    10   21.5  26.8  21.3  68.0  14.5
  8.|-- 100gig1-1.peer1.dallas1.transtelco.net        0.0%    10   38.9  39.0  38.9  39.3   0.0
  9.|-- 201-174-253-3.transtelco.net                  0.0%    10   38.5  38.5  38.4  38.7   0.0
 10.|-- 201-174-251-31.transtelco.net                 0.0%    10   64.0  64.1  64.0  64.2   0.0
 11.|-- 201-174-167-154.transtelco.net                0.0%    10   49.7  49.9  49.1  54.0   1.4
 12.|-- 130.189-202-244.bestelclientes.com.mx         0.0%    10   48.5  52.6  48.3  71.9   8.5
 13.|-- 57.189-202-240.bestelclientes.com.mx          0.0%    10   69.4  69.3  69.0  69.6   0.0
 14.|-- 177.238.190.101.cable.dyn.cableonline.com.mx  0.0%    10   73.3  72.2  68.5  75.7   2.7
 15.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


11/10/2020 07:55:30 UTC
--------------------

MTR:
Start: Sun Oct 11 07:55:36 2020 Blizzard  1.|-- Blizzard                                 0.0%    10    0.2   0.4   0.2   0.5   0.0
  2.|-- 37.244.23.131                                 0.0%    10    0.4   0.6   0.4   1.0   0.0
  3.|-- 24.105.62.148                                 0.0%    10    0.7   0.9   0.7   1.1   0.0
  4.|-- 137.221.66.8                                  0.0%    10    1.1   6.5   1.1  53.4  16.5
  5.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.65.39                                 0.0%    10   20.4  21.3  20.4  25.3   1.3
  7.|-- 137.221.74.32                                 0.0%    10   21.3  29.0  21.3  55.6  12.0
  8.|-- 100gig1-1.peer1.dallas1.transtelco.net        0.0%    10   38.8  39.0  38.8  39.2   0.0
  9.|-- 201-174-253-3.transtelco.net                  0.0%    10   38.3  38.5  38.3  38.8   0.0
 10.|-- 201-174-251-31.transtelco.net                 0.0%    10   64.2  64.1  63.9  64.3   0.0
 11.|-- 201-174-167-154.transtelco.net                0.0%    10   49.1  49.8  49.1  52.0   0.7
 12.|-- 130.189-202-244.bestelclientes.com.mx         0.0%    10   48.4  48.7  48.3  50.1   0.5
 13.|-- 57.189-202-240.bestelclientes.com.mx          0.0%    10   76.3  70.9  69.0  78.2   3.3
 14.|-- 177.238.190.101.cable.dyn.cableonline.com.mx  0.0%    10   71.7  71.8  68.2  77.4   2.7
 15.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


11/10/2020 07:55:36 UTC
--------------------

Espero puedan darme alguna solución para esta situación…

2

Gracias por la información! Me imagino que la fecha que querías mencionar era el 7 de octubre. Si no, nos estas escribiendo del futuro :astonished:

En verdad, si parece que hay varios “timeouts” en el trazado de ruta. Puedes pasar un WinMTR de cuando te está pasando el problema? Esto es un poco más detallado y puede ayudar ver que es lo que está pasando.

3

Buenas noches aqui estan los resultados.

Primer IP:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.1 -    0 |  210 |  210 |    1 |    4 |  191 |    2 |
|                               10.60.0.1 -    2 |  199 |  196 |    9 |   14 |  183 |   13 |
|                              10.3.69.54 -    0 |  210 |  210 |    9 |   16 |  204 |   10 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                            100.65.48.41 -    0 |  210 |  210 |   29 |   39 |  231 |   33 |
|                            100.65.48.25 -    1 |  203 |  201 |   28 |   37 |  212 |   37 |
|177.238.190.102.cable.dyn.cableonline.com.mx -    0 |  210 |  210 |   29 |   36 |  239 |   32 |
|       xe-5-1-8.0-nmi-teracore02.cwc.com -    5 |  179 |  171 |   67 |   73 |  118 |   72 |
|ae9.nmi-mx2020-1.north-miami.fl.usa.cwc.com -    0 |  210 |  210 |   68 |   98 |  290 |  101 |
|                   eqix-mi2.blizzard.com -    0 |  210 |  210 |   85 |  115 |  335 |  120 |
|                           137.221.76.35 -    1 |  206 |  205 |  115 |  139 |  343 |  137 |
|       xe-0-0-1-1-br01-eqda6.as57976.net -    2 |  199 |  196 |  115 |  140 |  236 |  141 |
|        et-0-0-2-br02-swlv10.as57976.net -    1 |  206 |  205 |  115 |  140 |  389 |  139 |
|        et-0-0-1-pe01-swlv10.as57976.net -    0 |  210 |  210 |  115 |  140 |  341 |  150 |
|                           137.221.105.2 -    1 |  206 |  205 |  115 |  138 |  389 |  145 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

2° IP

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.1 -    1 |  457 |  456 |    1 |    2 |   52 |    2 |
|                               10.60.0.1 -    1 |  453 |  451 |    8 |   13 |   89 |   10 |
|                              10.3.69.50 -    0 |  460 |  460 |    8 |   13 |   74 |   10 |
|                   No response from host -  100 |   92 |    0 |    0 |    0 |    0 |    0 |
|                            100.65.48.41 -    0 |  460 |  460 |   28 |   36 |   82 |   40 |
|                            100.65.48.25 -    0 |  460 |  460 |   28 |   34 |  106 |   32 |
|177.238.190.102.cable.dyn.cableonline.com.mx -    1 |  456 |  455 |   28 |   33 |  103 |   30 |
|       xe-6-0-4.0-nmi-teracore02.cwc.com -    0 |  460 |  460 |   45 |   71 |  173 |   70 |
|ae9.nmi-mx2020-1.north-miami.fl.usa.cwc.com -    1 |  449 |  446 |   66 |   79 |  573 |   94 |
|                   eqix-mi2.blizzard.com -    0 |  460 |  460 |   82 |   94 |  160 |   88 |
|              ae1-br01-eqmi2.as57976.net -    1 |  456 |  455 |   95 |  103 |  279 |  104 |
|       xe-0-0-0-1-br01-eqat2.as57976.net -    1 |  453 |  451 |   95 |  103 |  540 |   99 |
|                   No response from host -  100 |   92 |    0 |    0 |    0 |    0 |    0 |
|         et-0-0-1-pe01-eqch2.as57976.net -    1 |  449 |  446 |   95 |  103 |  198 |   97 |
|                           24.105.62.129 -    1 |  456 |  455 |   96 |  100 |  194 |  104 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
4

Revisando los dos WinMTR, si parece que está un poco inestable la conexión. Desde el primero nodo esto viendo la conexión que va de 1ms a 191 ms para la primera prueba. Normalmente no quieres que tenga algo tan alto. Con la segundo prueba, veo pings de 1ms a 52ms. Igual, normalmente para el primer nodo, no debe de tener un ping tan alto porque es el modem/enrutador. En otras palabras normalmente quieres que sea algo bajo.

Como mencionaste que tienes Wifi, no puedes intentar de conectar usando un cable? Eso normalmente eliminar ese tipo de problema. Y también hace la conexión un poco más estable.

Si eso no funciona, revisa si usando una conexión diferente ayuda. La manera más fácil es usando un VPN. Hay varios con versiones de prueba gratuitas que puedes probar y ver si mejora el problema. Esto es solamente para ver si persiste el problema o no.