Error al iniciar Heroes of the Storm

Hola buena noche, el problema es el siguiente:

Hace 3 o 4 días mi sistema operativo se actualizo, al prender mi laptop y querer jugar HOS no me dejo abrirlo debido a que segun debo tener el direct x 11 y mi laptop marca que tengo el 12, estuve durante 3 dias tratando de arreglar, instalando direct x 11, 10, 9 y nada, actuzlice mis controladores, y el error sigue, a dia de hoy no puedo iniciar.
Estos son los datos de mi Lap, ojala me puedan auxiliar

------------------
System Information
------------------
      Time of this report: 9/2/2019, 20:16:36
             Machine name: HUNTERCJ
               Machine Id: {561977D2-6525-4307-9A1E-00831036F637}
         Operating System: Windows 10 Pro 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
                 Language: Spanish (Regional Setting: Spanish)
      System Manufacturer: Sony Corporation
             System Model: VPCCA17FL
                     BIOS: BIOS Date: 09/22/11 09:15:20 Ver: 04.06.03 (type: BIOS)
                Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
                   Memory: 4096MB RAM
      Available OS Memory: 4008MB RAM
                Page File: 3822MB used, 1592MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
 DirectX Database Version: Unknown
           DxDiag Version: 10.00.18362.0267 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: Intel(R) HD Graphics 3000
        Manufacturer: Intel Corporation
           Chip type: Intel(R) HD Graphics Family
            DAC type: Internal
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_9080104D&REV_09
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 3048 MB
    Dedicated Memory: 1044 MB
       Shared Memory: 2003 MB
        Current Mode: 1600 x 900 (32 bit) (60Hz)
         HDR Support: Not Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.600586,0.343750), Green(0.315430,0.554688), Blue(0.151367,0.140625), White Point(0.295898,0.326172)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: unknown
          Monitor Id: AUO203E
         Native Mode: 1600 x 900(p) (60.007Hz)
         Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll
 Driver File Version: 8.17.0010.1333 (English)
      Driver Version: 9.17.10.4459
         DDI Version: 11.1
      Feature Levels: 10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 1.2
 Graphics Preemption: DMA
  Compute Preemption: DMA
            Miracast: Not Supported
      Detachable GPU: No
 Hybrid Graphics GPU: Not Applicable
      Power P-states: Not Applicable
      Virtualization: Not Supported
          Block List: No Blocks
  Catalog Attributes: N/A
   Driver Attributes: Final Retail
    Driver Date/Size: 18/05/2016 07:00:00 p. m., 1357168 bytes
         WHQL Logo'd: No
     WHQL Date Stamp: None
   Device Identifier: {D7B78E66-4256-11CF-C876-8AB0B7C2C535}
           Vendor ID: 0x8086
           Device ID: 0x0116
           SubSys ID: 0x9080104D
         Revision ID: 0x0009
  Driver Strong Name: oem8.inf:5f63e534c4a6341c:iSNBM0:9.17.10.4459:pci\ven_8086&dev_0116
      Rank Of Driver: 00D12001
         Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
        D3D9 Overlay: Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 1
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

-------------
Sound Devices
-------------
            Description: Altavoz/Auricular (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_104D5300&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7535 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 16/06/2015 12:00:00 a. m., 4504320 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Micrófono (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7535 (English)
      Driver Attributes: Final Retail
          Date and Size: 6/24/2015 22:57:00, 4504320 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
           FriendlyName: USB2.0 Camera
               Category: Camera
           SymbolicLink: \\?\usb#vid_05ca&pid_18c0&mi_00#7&1443b39b&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
               Location: n/a
               Rotation: n/a
           Manufacturer: Microsoft
             HardwareID: USB\VID_05CA&PID_18C0&REV_0733&MI_00,USB\VID_05CA&PID_18C0&MI_00
             DriverDesc: USB Video Device
         DriverProvider: Microsoft
          DriverVersion: 10.0.18362.1
      DriverDateEnglish: 6/21/2006 00:00:00
    DriverDateLocalized: 21/06/2006 12:00:00 a. m.
                Service: usbvideo
                  Class: Camera
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: USB2.0 Camera
                 Parent: USB\VID_05CA&PID_18C0\6&1605d7ca&0&3
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: WdmCompanionFilter
                  Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\usbccgp
      ContainerCategory: n/a
          SensorGroupID: n/a
                   MFT0: n/a
                   DMFT: n/a
    CustomCaptureSource: n/a
  DependentStillCapture: n/a
     EnablePlatformDMFT: n/a
              DMFTChain: n/a
 EnableDshowRedirection: n/a
     FrameServerEnabled: n/a
        AnalogProviders: n/a
             ProfileIDs: n/a

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Teclado
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
        FF Driver: n/a

      Device Name: USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
        FF Driver: n/a

      Device Name: USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ Concentrador raíz USB
| Vendor/Product ID: 0x8086, 0x1C26
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 3/18/2019 23:43:43, 545592 bytes
| Driver: usbd.sys, 3/18/2019 23:43:43, 33592 bytes
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 3/18/2019 23:43:43, 545592 bytes
| | Driver: usbd.sys, 3/18/2019 23:43:43, 33592 bytes
| | 
| +-+ Dispositivo de entrada USB
| | | Vendor/Product ID: 0x2188, 0x0AE1
| | | Location: Port_#0002.Hub_#0005
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 8/28/2019 16:12:25, 45568 bytes
| | | Driver: hidclass.sys, 8/28/2019 16:12:25, 211968 bytes
| | | Driver: hidparse.sys, 8/28/2019 16:12:25, 46080 bytes
| | | 
| | +-+ Mouse compatible con HID
| | | | Vendor/Product ID: 0x2188, 0x0AE1
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 3/18/2019 23:43:43, 35840 bytes
| | | | Driver: mouclass.sys, 3/18/2019 23:43:43, 66872 bytes
| 
+ Concentrador raíz USB (USB 3.0)
| Vendor/Product ID: 0x1033, 0x0194
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 3/18/2019 23:43:43, 618296 bytes
| 
+-+ Dispositivo compuesto USB
| | Vendor/Product ID: 0x046D, 0xC31C
| | Location: Port_#0003.Hub_#0003
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 3/18/2019 23:43:43, 183608 bytes
| | 
| +-+ Dispositivo de entrada USB
| | | Vendor/Product ID: 0x046D, 0xC31C
| | | Location: 0004.0000.0000.003.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 8/28/2019 16:12:25, 45568 bytes
| | | Driver: hidclass.sys, 8/28/2019 16:12:25, 211968 bytes
| | | Driver: hidparse.sys, 8/28/2019 16:12:25, 46080 bytes
| | | 
| | +-+ Dispositivo de teclado HID
| | | | Vendor/Product ID: 0x046D, 0xC31C
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 3/18/2019 23:43:43, 46592 bytes
| | | | Driver: kbdclass.sys, 3/18/2019 23:43:43, 70968 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Lenovo ThinkPad PS/2 keyboard
| Matching Device ID: acpi\ven_pnp&dev_0303
| Upper Filters: i8042HDR
| Service: i8042prt
| Driver: i8042HDR.sys, 8/14/2009 14:58:04, 15920 bytes
| 
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: acpi\syn2703
| Upper Filters: SynTP
| Service: i8042prt
| Driver: SynTP.sys, 10/16/2015 16:11:34, 627392 bytes
| Driver: Smb_driver_Intel_Aux.sys, 10/16/2015 16:11:08, 51392 bytes
| Driver: Smb_driver_AMDASF_Aux.sys, 10/16/2015 16:11:08, 50880 bytes
| Driver: SynTPAPI.dll, 10/16/2015 16:11:35, 277696 bytes
| Driver: SynCOM.dll, 10/16/2015 16:11:23, 773312 bytes
| Driver: SynTPRes.dll, 10/16/2015 16:11:45, 19226304 bytes
| Driver: SynTPCpl.dll, 10/16/2015 16:11:36, 3943616 bytes
| Driver: SynCntxt.rtf, 10/16/2015 16:11:22, 12644317 bytes
| Driver: SynZMetr.exe, 10/16/2015 16:11:47, 1896640 bytes
| Driver: SynMood.exe, 10/16/2015 16:11:31, 1919680 bytes
| Driver: SynTPEnh.exe, 10/16/2015 16:11:38, 3954368 bytes
| Driver: Tutorial.exe, 10/16/2015 16:11:48, 1907904 bytes
| Driver: InstNT.exe, 10/16/2015 16:11:07, 315072 bytes
| Driver: SynISDLL.dll, 10/16/2015 16:11:26, 347840 bytes
| Driver: SynUnst.ini, 10/16/2015 16:11:46, 1375062 bytes
| Driver: SynRemoveUserSettings.dat, 10/16/2015 16:11:32, 1315 bytes
| Driver: SynTPHelper.exe, 10/16/2015 16:11:42, 218816 bytes
| Driver: SynTPEnhService.exe, 10/16/2015 16:11:39, 255168 bytes
| Driver: SynPivotRotate.mpg, 10/16/2015 16:11:31, 770663 bytes
| Driver: SynChiralRotate.mpg, 10/16/2015 16:11:19, 382277 bytes
| Driver: SynFlick.mpg, 10/16/2015 16:11:26, 737975 bytes
| Driver: SynPinch.mpg, 10/16/2015 16:11:31, 286463 bytes
| Driver: SynMomentum.mpg, 10/16/2015 16:11:28, 246230 bytes
| Driver: SynLinearVHScroll.mpg, 10/16/2015 16:11:28, 929103 bytes
| Driver: SynChiralVHScroll.mpg, 10/16/2015 16:11:20, 1620778 bytes
| Driver: SynTwoFingerVHScroll.mpg, 10/16/2015 16:11:46, 746464 bytes
| Driver: SynPivotRotate_ChiralRotate.mpg, 10/16/2015 16:11:31, 1142810 bytes
| Driver: SynThreeFingerFlick.mpg, 10/16/2015 16:11:33, 633621 bytes
| Driver: SynThreeFingersDown.mpg, 10/16/2015 16:11:34, 215907 bytes
| Driver: SynTwistRotate.mpg, 10/16/2015 16:11:46, 1826816 bytes
| Driver: SynChiralTwistRotate.mpg, 10/16/2015 16:11:20, 2998272 bytes
| Driver: StaticImg.html, 10/16/2015 16:11:08, 968 bytes
| Driver: StaticImg.png, 10/16/2015 16:11:08, 107143 bytes
| Driver: SynSysDetect.js, 10/16/2015 16:11:33, 1481 bytes
| Driver: Syn2FingerScrolling.wmv, 10/16/2015 16:11:09, 650659 bytes
| Driver: Syn3FingerFlick.wmv, 10/16/2015 16:11:11, 774019 bytes
| Driver: Syn4FingerFlick.wmv, 10/16/2015 16:11:12, 795115 bytes
| Driver: Syn4FFlickVNB.wmv, 10/16/2015 16:11:12, 717383 bytes
| Driver: SynSmartSense.wmv, 10/16/2015 16:11:33, 370121 bytes
| Driver: SynSmartSenseNB.wmv, 10/16/2015 16:11:33, 358939 bytes
| Driver: Syn4FingerFlickUpDown.wmv, 10/16/2015 16:11:17, 1264895 bytes
| Driver: Syn4FingerFlickUpDownNB.wmv, 10/16/2015 16:11:18, 1222781 bytes
| Driver: Syn4FingerFlickLeftRight.wmv, 10/16/2015 16:11:13, 1201694 bytes
| Driver: Syn4FingerFlickLeftRightNB.wmv, 10/16/2015 16:11:14, 938952 bytes
| Driver: Syn3FingerPress.wmv, 10/16/2015 16:11:11, 149361 bytes
| Driver: SynEdgeMotion.wmv, 10/16/2015 16:11:25, 790425 bytes
| Driver: SynLinearScrolling.wmv, 10/16/2015 16:11:27, 486299 bytes
| Driver: SynMomentum.wmv, 10/16/2015 16:11:28, 231541 bytes
| Driver: SynMomentumScrolling.wmv, 10/16/2015 16:11:29, 1513885 bytes
| Driver: SynPinchZoom.wmv, 10/16/2015 16:11:31, 361085 bytes
| Driver: SynBlackScreen.wmv, 10/16/2015 16:11:18, 14729 bytes
| Driver: SynPivotRotate.wmv, 10/16/2015 16:11:31, 609629 bytes
| Driver: SynTwistRotate.wmv, 10/16/2015 16:11:46, 535667 bytes
| Driver: SynCoverGesture.wmv, 10/16/2015 16:11:25, 633185 bytes
| Driver: SynChiralRotate.wmv, 10/16/2015 16:11:19, 321969 bytes
| Driver: SynChiralScrolling.wmv, 10/16/2015 16:11:19, 1776645 bytes
| Driver: SynCoastingScrolling.wmv, 10/16/2015 16:11:22, 880823 bytes
| Driver: SynPointing.wmv, 10/16/2015 16:11:32, 89721 bytes
| Driver: SynPalmCheck.wmv, 10/16/2015 16:11:31, 278039 bytes
| Driver: SynSensitivity.wmv, 10/16/2015 16:11:32, 183903 bytes
| Driver: SynWindowConstrained.wmv, 10/16/2015 16:11:47, 250401 bytes
| Driver: SynSlowMotion.wmv, 10/16/2015 16:11:33, 255951 bytes
| Driver: SynConstrainedMotion.wmv, 10/16/2015 16:11:25, 1174655 bytes
| Driver: SynTapping.wmv, 10/16/2015 16:11:33, 67389 bytes
| Driver: SynButtons.wmv, 10/16/2015 16:11:18, 190451 bytes
| Driver: SynTouchStykSelect.wmv, 10/16/2015 16:11:34, 84183 bytes
| Driver: SynTouchStykButton.wmv, 10/16/2015 16:11:34, 95259 bytes
| Driver: SynTouchStykSensitivity.wmv, 10/16/2015 16:11:34, 183909 bytes
| Driver: SynEdgeMotionDragging.wmv, 10/16/2015 16:11:25, 174015 bytes
| Driver: SynEdgeMotionFixedSpeed.wmv, 10/16/2015 16:11:25, 174015 bytes
| Driver: SynEdgeMotionPointing.wmv, 10/16/2015 16:11:25, 157579 bytes
| Driver: SynEdgeMotionPressure.wmv, 10/16/2015 16:11:25, 67539 bytes
| Driver: SynNoButtons.wmv, 10/16/2015 16:11:31, 28715 bytes
| Driver: SynTapZones.wmv, 10/16/2015 16:11:33, 215105 bytes
| Driver: SynLinearHScrolling.wmv, 10/16/2015 16:11:27, 527389 bytes
| Driver: Syn2FingerHScrolling.wmv, 10/16/2015 16:11:09, 626005 bytes
| Driver: SynTapHoldToDrag.wmv, 10/16/2015 16:11:33, 62001 bytes
| Driver: SynTapLockingDrag.wmv, 10/16/2015 16:11:33, 95259 bytes
| Driver: Syn1FingerClickNB.wmv, 10/16/2015 16:11:08, 141143 bytes
| Driver: Syn1FingerClickDrag.wmv, 10/16/2015 16:11:08, 338125 bytes
| Driver: Syn2FingerClickDrag.wmv, 10/16/2015 16:11:08, 471371 bytes
| Driver: Syn2FingerFlickNB.wmv, 10/16/2015 16:11:08, 675403 bytes
| Driver: Syn2FingerFlickLR.wmv, 10/16/2015 16:11:08, 502795 bytes
| Driver: Syn2FingerHScrollingNB.wmv, 10/16/2015 16:11:09, 617787 bytes
| Driver: Syn2FingerScrollingNB.wmv, 10/16/2015 16:11:09, 634223 bytes
| Driver: Syn3FingerFlickNB.wmv, 10/16/2015 16:11:11, 749365 bytes
| Driver: Syn3FingerPressNB.wmv, 10/16/2015 16:11:11, 141143 bytes
| Driver: Syn4FingerFlickNB.wmv, 10/16/2015 16:11:16, 1243838 bytes
| Driver: SynButtonsNB.wmv, 10/16/2015 16:11:18, 182233 bytes
| Driver: SynChiralRotateNB.wmv, 10/16/2015 16:11:19, 313751 bytes
| Driver: SynChiralScrollingNB.wmv, 10/16/2015 16:11:19, 1760209 bytes
| Driver: SynCoastingScrollingNB.wmv, 10/16/2015 16:11:22, 872605 bytes
| Driver: SynCoverGestureNB.wmv, 10/16/2015 16:11:25, 633185 bytes
| Driver: SynEdgeMotionDraggingNB.wmv, 10/16/2015 16:11:25, 165797 bytes
| Driver: SynEdgeMotionFixedSpeedNB.wmv, 10/16/2015 16:11:25, 165797 bytes
| Driver: SynEdgeMotionPointingNB.wmv, 10/16/2015 16:11:25, 149361 bytes
| Driver: SynEdgeMotionPressureNB.wmv, 10/16/2015 16:11:25, 62003 bytes
| Driver: SynLinearHScrollingNB.wmv, 10/16/2015 16:11:27, 519171 bytes
| Driver: SynMomentumScrollingNB.wmv, 10/16/2015 16:11:29, 1482533 bytes
| Driver: SynPinchZoomNB.wmv, 10/16/2015 16:11:31, 350007 bytes
| Driver: SynPivotRotateNB.wmv, 10/16/2015 16:11:31, 535667 bytes
| Driver: SynTapHoldToDragNB.wmv, 10/16/2015 16:11:33, 56465 bytes
| Driver: SynTapLockingDragNB.wmv, 10/16/2015 16:11:33, 100797 bytes
| Driver: SynTwistRotateNB.wmv, 10/16/2015 16:11:46, 527449 bytes
| Driver: SynPointingNB.wmv, 10/16/2015 16:11:32, 84183 bytes
| Driver: Syn2FingerMomentumVHScrolling.wmv, 10/16/2015 16:11:09, 895723 bytes
| Driver: Syn2FingerMomentumVHScrollingNB.wmv, 10/16/2015 16:11:09, 862177 bytes
| Driver: Syn2FingerMomentumVScrolling_win8.wmv, 10/16/2015 16:11:09, 597933 bytes
| Driver: Syn2FingerMomentumVScrollingNB_win8.wmv, 10/16/2015 16:11:09, 586882 bytes
| Driver: Syn2FingerMomentumHScrolling_win8.wmv, 10/16/2015 16:11:09, 575831 bytes
| Driver: Syn2FingerMomentumHScrollingNB_win8.wmv, 10/16/2015 16:11:09, 564780 bytes
| Driver: Syn2FingerVHCoasting.wmv, 10/16/2015 16:11:10, 1794763 bytes
| Driver: Syn2FingerVHCoastingNB.wmv, 10/16/2015 16:11:11, 3445345 bytes
| Driver: Syn2FingerVCoasting_win8.wmv, 10/16/2015 16:11:10, 919145 bytes
| Driver: Syn2FingerHCoasting_win8.wmv, 10/16/2015 16:11:09, 1003421 bytes
| Driver: Syn2FingerVCoastingNB_win8.wmv, 10/16/2015 16:11:10, 933191 bytes
| Driver: Syn2FingerHCoastingNB_win8.wmv, 10/16/2015 16:11:08, 847921 bytes
| Driver: SynMomentumVHScrolling.wmv, 10/16/2015 16:11:30, 1408837 bytes
| Driver: SynMomentumVHScrollingNB.wmv, 10/16/2015 16:11:30, 1389179 bytes
| Driver: SynVHCoasting.wmv, 10/16/2015 16:11:47, 1955445 bytes
| Driver: Syn2FingerHScrolling_win8.wmv, 10/16/2015 16:11:09, 432126 bytes
| Driver: Syn2FingerHScrollingNB_win8.wmv, 10/16/2015 16:11:09, 421117 bytes
| Driver: SynChiralScrolling_win8.wmv, 10/16/2015 16:11:20, 819031 bytes
| Driver: SynChiralScrollingNB_win8.wmv, 10/16/2015 16:11:20, 741716 bytes
| Driver: SynLinearHScrolling_win8.wmv, 10/16/2015 16:11:27, 376913 bytes
| Driver: SynLinearHScrollingNB_win8.wmv, 10/16/2015 16:11:27, 354811 bytes
| Driver: SynLinearScrolling_win8.wmv, 10/16/2015 16:11:28, 354811 bytes
| Driver: SynLinearScrollingNB_win8.wmv, 10/16/2015 16:11:27, 332709 bytes
| Driver: SynPivotRotate_win8.wmv, 10/16/2015 16:11:32, 498534 bytes
| Driver: SynPivotRotateNB_win8.wmv, 10/16/2015 16:11:31, 365880 bytes
| Driver: SynTwistRotate_win8.wmv, 10/16/2015 16:11:46, 421135 bytes
| Driver: SynTwistRotateNB_win8.wmv, 10/16/2015 16:11:46, 410084 bytes
| Driver: SynEdgePulls.wmv, 10/16/2015 16:11:26, 1247447 bytes
| Driver: Syn4FingerFlick_win8.wmv, 10/16/2015 16:11:18, 598023 bytes
| Driver: Syn4FingerFlickNB_win8.wmv, 10/16/2015 16:11:16, 564870 bytes
| Driver: Syn2FingerScrolling.html, 10/16/2015 16:11:09, 3216 bytes
| Driver: Syn2FingerFlick.html, 10/16/2015 16:11:08, 3212 bytes
| Driver: Syn3FingerFlick.html, 10/16/2015 16:11:11, 3212 bytes
| Driver: Syn4FingerFlick.html, 10/16/2015 16:11:12, 3212 bytes
| Driver: Syn4FingerFlickUpDown.html, 10/16/2015 16:11:16, 3218 bytes
| Driver: Syn4FingerFlickLeftRight.html, 10/16/2015 16:11:12, 3221 bytes
| Driver: Syn3FingerPress.html, 10/16/2015 16:11:11, 3212 bytes
| Driver: SynEdgeMotion.html, 10/16/2015 16:11:25, 3210 bytes
| Driver: SynMomentum.html, 10/16/2015 16:11:28, 3208 bytes
| Driver: SynPinchZoom.html, 10/16/2015 16:11:31, 3209 bytes
| Driver: SynRotating.html, 10/16/2015 16:11:32, 3208 bytes
| Driver: SynTwistRotate.html, 10/16/2015 16:11:45, 3211 bytes
| Driver: SynCoverGesture.html, 10/16/2015 16:11:25, 3212 bytes
| Driver: SynAccessibility.html, 10/16/2015 16:11:18, 3221 bytes
| Driver: SynSmartSense.html, 10/16/2015 16:11:33, 3210 bytes
| Driver: SynButtons.html, 10/16/2015 16:11:18, 3207 bytes
| Driver: SynClicking.html, 10/16/2015 16:11:20, 3208 bytes
| Driver: SynMultiFingerGestures.html, 10/16/2015 16:11:31, 3219 bytes
| Driver: SynPalmCheck.html, 10/16/2015 16:11:31, 3209 bytes
| Driver: SynPointing.html, 10/16/2015 16:11:32, 3208 bytes
| Driver: SynScrolling.html, 10/16/2015 16:11:32, 3209 bytes
| Driver: SynSensitivity.html, 10/16/2015 16:11:32, 3211 bytes
| Driver: SynTapping.html, 10/16/2015 16:11:33, 3207 bytes
| Driver: SynTouchStykButton.html, 10/16/2015 16:11:34, 3215 bytes
| Driver: SynTouchStykSelect.html, 10/16/2015 16:11:34, 3215 bytes
| Driver: SynTouchStykSensitivity.html, 10/16/2015 16:11:34, 3220 bytes
| Driver: SynScrollingVertical.html, 10/16/2015 16:11:32, 3217 bytes
| Driver: SynScrollingHorizontal.html, 10/16/2015 16:11:32, 3219 bytes
| Driver: SynScrollingChiral.html, 10/16/2015 16:11:32, 3215 bytes
| Driver: SynLockingDrags.html, 10/16/2015 16:11:28, 3212 bytes
| Driver: SynEdgePulls.html, 10/16/2015 16:11:25, 3162 bytes
| Driver: Syn2FingerScrolling_win8.wmv, 10/16/2015 16:11:10, 398973 bytes
| Driver: Syn2FingerScrollingNB_win8.wmv, 10/16/2015 16:11:10, 387964 bytes
| Driver: SynTappingNB.wmv, 10/16/2015 16:11:33, 67389 bytes
| Driver: Syn2FingerRightClickNB.wmv, 10/16/2015 16:11:09, 190451 bytes
| Driver: SynVHCoastingNB.wmv, 10/16/2015 16:11:47, 1979037 bytes
| Driver: SynEdgePullsNB.wmv, 10/16/2015 16:11:26, 1184745 bytes
| Driver: SynPalmCheckNB.wmv, 10/16/2015 16:11:31, 266961 bytes
| Driver: SynLinearScrollingNB.wmv, 10/16/2015 16:11:27, 478081 bytes
| Driver: SynSensitivityNB.wmv, 10/16/2015 16:11:33, 172829 bytes
| Driver: SynMomentumNB.wmv, 10/16/2015 16:11:28, 223323 bytes
| Driver: SynTapZonesNB.wmv, 10/16/2015 16:11:33, 206887 bytes
| Driver: SynTapZonesNB_win8.wmv, 10/16/2015 16:11:33, 155875 bytes
| Driver: SynEdgeMotionNB.wmv, 10/16/2015 16:11:25, 782207 bytes
| Driver: SynSlowMotionNB.wmv, 10/16/2015 16:11:33, 239337 bytes
| Driver: SynConstrainedMotionNB.wmv, 10/16/2015 16:11:25, 1122071 bytes
| Driver: SynWindowConstrainedNB.wmv, 10/16/2015 16:11:47, 239325 bytes
| Driver: Syn3FHSlide.wmv, 10/16/2015 16:11:11, 243720 bytes
| Driver: Syn3FHSlideNB.wmv, 10/16/2015 16:11:11, 202757 bytes
| Driver: Syn3FTapActionCenter.wmv, 10/16/2015 16:11:11, 108227 bytes
| Driver: Syn3FTapActionCenterNB.wmv, 10/16/2015 16:11:11, 105076 bytes
| Driver: Syn3FTapCortana.wmv, 10/16/2015 16:11:11, 111378 bytes
| Driver: Syn3FTapCortanaNB.wmv, 10/16/2015 16:11:11, 108227 bytes
| Driver: Syn4FTapActionCenter.wmv, 10/16/2015 16:11:18, 111378 bytes
| Driver: Syn4FTapActionCenterNB.wmv, 10/16/2015 16:11:18, 108227 bytes
| Driver: Syn4FTapCortana.wmv, 10/16/2015 16:11:18, 114529 bytes
| Driver: Syn4FTapCortanaNB.wmv, 10/16/2015 16:11:18, 111378 bytes
| Driver: Syn3FClickActionCenterNB.wmv, 10/16/2015 16:11:11, 139737 bytes
| Driver: Syn3FClickCortanaNB.wmv, 10/16/2015 16:11:11, 149190 bytes
| Driver: Syn4FClickActionCenterNB.wmv, 10/16/2015 16:11:12, 158643 bytes
| Driver: Syn4FClickCortanaNB.wmv, 10/16/2015 16:11:12, 164945 bytes
| Driver: Syn3FVSlide.wmv, 10/16/2015 16:11:11, 476954 bytes
| Driver: Syn3FVSlideNB.wmv, 10/16/2015 16:11:12, 372971 bytes
| Driver: dpinst.exe, 10/16/2015 16:11:06, 1065664 bytes
| Driver: SynSmbDrv.ini, 10/16/2015 16:11:33, 6085 bytes
| Driver: OEMDefault.syn, 10/16/2015 16:11:07, 122 bytes
| Driver: OEMPointingAndClickingOnly.syn, 10/16/2015 16:11:07, 322 bytes
| Driver: OEMDefaultWithMomentum.syn, 10/16/2015 16:11:07, 2330 bytes
| Driver: Syn3FingerHFlick.wmv, 10/16/2015 16:11:11, 774019 bytes
| Driver: Syn3FingerHFlickNB.wmv, 10/16/2015 16:11:11, 749365 bytes
| Driver: SynCom.dll, 10/16/2015 16:11:24, 428736 bytes
| Driver: mouclass.sys, 3/18/2019 23:43:43, 66872 bytes
| Driver: i8042prt.sys, 3/18/2019 23:43:43, 119296 bytes
| Driver: SynTPCo32-1.dll, 10/16/2015 16:11:35, 262848 bytes
| Driver: WdfCoInstaller01011.dll, 10/16/2015 16:11:48, 1813392 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 14.8 GB
Total Space: 461.5 GB
File System: NTFS
      Model: ST9500325AS

      Drive: D:
      Model: TSSTcorp CDDVDW TS-L633C
     Driver: C:\WINDOWS\SYSTEM32\DRIVERS\CDROM.SYS, 10.00.18362.0001 (Spanish), 3/18/2019 23:43:39, 173056 bytes

--------------
System Devices
--------------
     Name: Synaptics SMBus Driver
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_9081104D&REV_04\3&11583659&0&FB
   Driver: C:\WINDOWS\system32\DRIVERS\Smb_driver_Intel.sys, 19.00.0015.0002 (English), 10/16/2015 16:11:08, 51392 bytes
   Driver: C:\Program Files\Synaptics\SynTP\SynSmbDrv.ini, 10/16/2015 16:11:33, 6085 bytes
   Driver: C:\WINDOWS\system32\WdfCoInstaller01011.dll, 1.11.9200.16384 (Spanish), 10/16/2015 16:11:48, 1813392 bytes

     Name: Intel(R) Centrino(R) Wireless-N 1000
Device ID: PCI\VEN_8086&DEV_0083&SUBSYS_13058086&REV_00\4&EA9F4B9&0&00E0
   Driver: C:\WINDOWS\system32\DRIVERS\Netwsw00.sys, 15.04.0001.0001 (English), 3/18/2019 23:43:34, 11518976 bytes

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_9081104D&REV_B4\3&11583659&0&E0
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.18362.0207 (Spanish), 8/28/2019 16:12:24, 435000 bytes

     Name: Intel(R) Management Engine Interface 
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_9081104D&REV_04\3&11583659&0&B0
   Driver: C:\WINDOWS\system32\DRIVERS\HECIx64.sys, 8.01.0010.1275 (English), 7/12/2012 21:56:32, 62784 bytes

     Name: Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C03
Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_9081104D&REV_04\3&11583659&0&FA
   Driver: C:\WINDOWS\system32\DRIVERS\storahci.sys, 10.00.18362.0001 (English), 3/18/2019 23:43:41, 174392 bytes

     Name: Ricoh PCIe SDXC/MMC Host Controller
Device ID: PCI\VEN_1180&DEV_E823&SUBSYS_9081104D&REV_04\4&ED6BA7&0&00E1
   Driver: C:\WINDOWS\system32\DRIVERS\risdxc64.sys, 6.10.0010.0032 (Japanese), 5/25/2011 03:23:00, 101888 bytes
   Driver: C:\WINDOWS\system32\RiSDIcon.dll, 1.00.0000.0001 (Japanese), 5/28/2009 04:24:00, 196608 bytes
   Driver: C:\WINDOWS\system32\RiMMCIcon.dll, 1.00.0000.0001 (Japanese), 5/28/2009 04:24:00, 188416 bytes

     Name: Controladora de High Definition Audio
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_9081104D&REV_04\3&11583659&0&D8
   Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.18362.0001 (English), 3/18/2019 23:43:37, 114688 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.18362.0001 (English), 3/18/2019 23:43:37, 98304 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.18362.0001 (English), 3/18/2019 23:43:37, 390656 bytes

     Name: AMD Radeon 6600M and 6700M Series
Device ID: PCI\VEN_1002&DEV_6741&SUBSYS_9080104D&REV_00\4&274E30E8&0&0008
   Driver: C:\WINDOWS\system32\DRIVERS\atikmdag.sys, 8.01.0001.1443 (English), 3/18/2015 23:09:46, 19338240 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 3/18/2015 20:31:10, 43520 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\amdacpksd.sys, 2.15.0010.0003 (English), 3/18/2015 23:12:26, 294600 bytes
   Driver: C:\WINDOWS\system32\atiumd64.dll, 9.14.0010.1080 (English), 3/18/2015 23:14:30, 8368872 bytes
   Driver: C:\WINDOWS\system32\atiumd6a.dll, 8.14.0010.0481 (English), 3/18/2015 23:14:32, 8381280 bytes
   Driver: C:\WINDOWS\system32\atitmm64.dll, 6.14.0011.0025 (English), 3/18/2015 21:02:16, 190976 bytes
   Driver: C:\WINDOWS\system32\amdicdxx.dat, 3/4/2015 02:20:44, 819857 bytes
   Driver: C:\WINDOWS\system32\atiicdxx.dat, 4/1/2014 00:21:18, 734861 bytes
   Driver: C:\WINDOWS\system32\amdpcom64.dll, 8.14.0010.0023 (English), 3/18/2015 23:15:18, 78432 bytes
   Driver: C:\WINDOWS\system32\atimpc64.dll, 8.14.0010.0023 (English), 3/18/2015 23:15:26, 78432 bytes
   Driver: C:\WINDOWS\system32\atiadlxx.dll, 7.14.0040.1301 (English), 3/18/2015 20:40:16, 1218560 bytes
   Driver: C:\WINDOWS\system32\atiumd6a.cap, 3/18/2015 21:04:52, 3437632 bytes
   Driver: C:\WINDOWS\system32\atimuixx.dll, 6.14.0010.1002 (English), 3/18/2015 21:04:30, 31232 bytes
   Driver: C:\WINDOWS\system32\atiapfxx.exe, 6.14.0010.1001 (English), 3/18/2015 21:22:24, 367104 bytes
   Driver: C:\WINDOWS\system32\ativvsva.dat, 11/4/2015 22:24:18, 157144 bytes
   Driver: C:\WINDOWS\system32\ativvsvl.dat, 11/4/2015 22:24:18, 204952 bytes
   Driver: C:\WINDOWS\system32\ativvaxy_cik.dat, 8/20/2014 14:35:16, 234292 bytes
   Driver: C:\WINDOWS\system32\ativvaxy_cik_nd.dat, 8/20/2014 14:33:04, 232624 bytes
   Driver: C:\WINDOWS\system32\ativce02.dat, 3/4/2015 14:35:16, 83184 bytes
   Driver: C:\WINDOWS\system32\amdmmcl6.dll, 1.06.0000.0000 (English), 3/18/2015 21:09:24, 49664 bytes
   Driver: C:\WINDOWS\system32\atiesrxx.exe, 6.14.0011.1180 (English), 3/18/2015 21:03:30, 246272 bytes
   Driver: C:\WINDOWS\system32\atieclxx.exe, 6.14.0011.1180 (English), 3/18/2015 21:04:20, 776192 bytes
   Driver: C:\WINDOWS\system32\atidemgy.dll, 4.05.5555.37940 (Spanish), 3/18/2015 21:04:40, 442368 bytes
   Driver: C:\WINDOWS\system32\atio6axx.dll, 6.14.0010.13292 (English), 3/18/2015 21:49:10, 28354560 bytes
   Driver: C:\WINDOWS\system32\aticalrt64.dll, 6.14.0010.1848 (English), 3/18/2015 21:22:16, 62464 bytes
   Driver: C:\WINDOWS\system32\aticalcl64.dll, 6.14.0010.1848 (English), 3/18/2015 21:22:06, 55808 bytes
   Driver: C:\WINDOWS\system32\aticaldd64.dll, 6.14.0010.1848 (English), 3/18/2015 21:21:50, 15716352 bytes
   Driver: C:\WINDOWS\system32\atibtmon.exe, 2.00.0000.0000 (English), 4/10/2013 10:34:24, 118784 bytes
   Driver: C:\WINDOWS\system32\atiapfxx.blb, 3/18/2015 21:23:00, 639088 bytes
   Driver: C:\WINDOWS\system32\amdmiracast.dll, 3/18/2015 23:15:32, 450744 bytes
   Driver: C:\WINDOWS\system32\amdhdl64.dll, 3/18/2015 21:50:22, 134656 bytes
   Driver: C:\WINDOWS\system32\amdmantle64.dll, 9.01.0010.0045 (English), 3/18/2015 21:45:44, 5837312 bytes
   Driver: C:\WINDOWS\system32\mantle64.dll, 9.01.0010.0045 (English), 3/18/2015 21:46:28, 127488 bytes
   Driver: C:\WINDOWS\system32\mantleaxl64.dll, 9.01.0010.0045 (English), 3/18/2015 21:15:30, 91648 bytes
   Driver: C:\WINDOWS\system32\ativce03.dat, 8/29/2014 10:43:10, 158944 bytes
   Driver: C:\WINDOWS\system32\ativvaxy_vi.dat, 9/3/2014 14:26:44, 323252 bytes
   Driver: C:\WINDOWS\system32\ativvaxy_vi_nd.dat, 9/3/2014 13:40:08, 321712 bytes
   Driver: C:\WINDOWS\system32\ativvaxy_cz_nd.dat, 9/18/2014 11:22:30, 238144 bytes
   Driver: C:\WINDOWS\system32\amde31a.dat, 8/29/2014 09:08:02, 157248 bytes
   Driver: C:\WINDOWS\system32\atidxx64.dll, 8.17.0010.0581 (English), 3/18/2015 23:14:58, 11083488 bytes
   Driver: C:\WINDOWS\SysWOW64\atiumdag.dll, 9.14.0010.1080 (English), 3/18/2015 23:14:40, 7077264 bytes
   Driver: C:\WINDOWS\SysWOW64\atiumdva.dll, 8.14.0010.0481 (English), 3/18/2015 23:14:46, 7559840 bytes
   Driver: C:\WINDOWS\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 3/18/2015 23:15:18, 71704 bytes
   Driver: C:\WINDOWS\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 3/18/2015 23:15:24, 71704 bytes
   Driver: C:\WINDOWS\SysWOW64\atiadlxy.dll, 7.14.0040.1301 (English), 3/18/2015 20:40:06, 905728 bytes
   Driver: C:\WINDOWS\SysWOW64\atiumdva.cap, 3/18/2015 20:52:32, 3471376 bytes
   Driver: C:\WINDOWS\SysWOW64\ativvsva.dat, 11/4/2015 22:24:18, 157144 bytes
   Driver: C:\WINDOWS\SysWOW64\ativvsvl.dat, 11/4/2015 22:24:18, 204952 bytes
   Driver: C:\WINDOWS\SysWOW64\amdmmcl.dll, 1.06.0000.0000 (English), 3/18/2015 21:09:20, 38912 bytes
   Driver: C:\WINDOWS\SysWOW64\atioglxx.dll, 6.14.0010.13292 (English), 3/18/2015 21:28:18, 23626752 bytes
   Driver: C:\WINDOWS\SysWOW64\atidxx32.dll, 8.17.0010.0581 (English), 3/18/2015 23:14:54, 9406112 bytes
   Driver: C:\WINDOWS\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 3/18/2015 21:22:14, 52224 bytes
   Driver: C:\WINDOWS\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 3/18/2015 21:22:04, 49152 bytes
   Driver: C:\WINDOWS\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 3/18/2015 21:18:30, 14302208 bytes
   Driver: C:\WINDOWS\SysWOW64\atiapfxx.blb, 3/18/2015 21:23:00, 639088 bytes
   Driver: C:\WINDOWS\SysWOW64\amdhdl32.dll, 3/18/2015 21:50:20, 123392 bytes
   Driver: C:\WINDOWS\SysWOW64\amdmantle32.dll, 9.01.0010.0045 (English), 3/18/2015 21:29:44, 4590592 bytes
   Driver: C:\WINDOWS\SysWOW64\mantle32.dll, 9.01.0010.0045 (English), 3/18/2015 21:46:08, 113664 bytes
   Driver: C:\WINDOWS\SysWOW64\mantleaxl32.dll, 9.01.0010.0045 (English), 3/18/2015 21:15:18, 85504 bytes
   Driver: C:\WINDOWS\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 4/10/2013 10:34:24, 51200 bytes
   Driver: C:\WINDOWS\system32\ATIODE.exe, 1.00.0000.0001 (English), 4/10/2013 10:34:24, 332800 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\atikmpag.sys, 8.14.0001.6413 (English), 3/18/2015 20:39:16, 591872 bytes
   Driver: C:\WINDOWS\system32\atipblag.dat, 9/12/2011 17:06:16, 3917 bytes
   Driver: C:\WINDOWS\system32\atiu9p64.dll, 8.14.0001.6413 (English), 3/18/2015 23:15:10, 118096 bytes
   Driver: C:\WINDOWS\system32\atiuxp64.dll, 8.14.0001.6413 (English), 3/18/2015 23:15:14, 144328 bytes
   Driver: C:\WINDOWS\system32\atig6txx.dll, 8.14.0001.6413 (English), 3/18/2015 20:39:44, 146944 bytes
   Driver: C:\WINDOWS\system32\atiglpxx.dll, 8.14.0001.6413 (English), 3/18/2015 20:39:48, 69632 bytes
   Driver: C:\WINDOWS\system32\aticfx64.dll, 8.17.0010.1333 (English), 3/18/2015 23:15:06, 1357168 bytes
   Driver: C:\WINDOWS\SysWOW64\aticfx32.dll, 8.17.0010.1333 (English), 3/18/2015 23:15:04, 1133664 bytes
   Driver: C:\WINDOWS\system32\OpenCL.dll, 2.00.0001.0000 (English), 3/18/2015 22:48:00, 65024 bytes
   Driver: C:\WINDOWS\system32\amdocl64.dll, 10.00.1642.0005 (English), 3/18/2015 22:54:36, 47902720 bytes
   Driver: C:\WINDOWS\system32\amdocl_as64.exe, 3/18/2015 22:55:02, 1187342 bytes
   Driver: C:\WINDOWS\system32\amdocl_ld64.exe, 3/18/2015 22:55:02, 1061902 bytes
   Driver: C:\WINDOWS\system32\OpenVideo64.dll, 10.00.1642.0005 (English), 3/18/2015 22:54:58, 98816 bytes
   Driver: C:\WINDOWS\system32\OVDecode64.dll, 10.00.1642.0005 (English), 3/18/2015 22:54:46, 86528 bytes
   Driver: C:\WINDOWS\system32\clinfo.exe, 3/18/2015 22:55:14, 235008 bytes
   Driver: C:\WINDOWS\SysWOW64\OpenCL.dll, 2.00.0001.0000 (English), 3/18/2015 22:47:56, 58880 bytes
   Driver: C:\WINDOWS\SysWOW64\amdocl.dll, 10.00.1642.0005 (English), 3/18/2015 22:51:08, 40989696 bytes
   Driver: C:\WINDOWS\SysWOW64\amdocl_as32.exe, 3/18/2015 22:55:02, 995342 bytes
   Driver: C:\WINDOWS\SysWOW64\amdocl_ld32.exe, 3/18/2015 22:55:02, 798734 bytes
   Driver: C:\WINDOWS\SysWOW64\OpenVideo.dll, 10.00.1642.0005 (English), 3/18/2015 22:54:52, 83456 bytes
   Driver: C:\WINDOWS\SysWOW64\OVDecode.dll, 10.00.1642.0005 (English), 3/18/2015 22:54:42, 73216 bytes
   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.sbz, 8.14.0001.6027 (English), 10/27/2014 18:46:14, 62152 bytes
   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ibz, 10/27/2014 09:48:42, 1988 bytes
   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.cbz, 11/13/2014 23:14:48, 9812 bytes
   Driver: C:\WINDOWS\system32\atig6pxx.dll, 8.14.0001.6413 (English), 3/18/2015 20:39:52, 75264 bytes
   Driver: C:\WINDOWS\SysWOW64\atipblag.dat, 9/12/2011 17:06:16, 3917 bytes
   Driver: C:\WINDOWS\SysWOW64\atiu9pag.dll, 8.14.0001.6413 (English), 3/18/2015 23:15:10, 100032 bytes
   Driver: C:\WINDOWS\SysWOW64\atiuxpag.dll, 8.14.0001.6413 (English), 3/18/2015 23:15:14, 126848 bytes
   Driver: C:\WINDOWS\SysWOW64\atigktxx.dll, 8.14.0001.6413 (English), 3/18/2015 20:39:30, 133632 bytes
   Driver: C:\WINDOWS\SysWOW64\atiglpxx.dll, 8.14.0001.6413 (English), 3/18/2015 20:39:48, 69632 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 3/18/2015 21:27:48, 208384 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 1.00.0000.0001 (English), 3/18/2015 21:28:10, 246272 bytes
   Driver: C:\WINDOWS\system32\coinst_14.50.dll, 1.00.0005.0009 (English), 3/18/2015 20:45:58, 846848 bytes

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_9081104D&REV_B4\3&11583659&0&E3
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.18362.0207 (Spanish), 8/28/2019 16:12:24, 435000 bytes

Windows 10 por seguro tiene DirectX 11 (y los otros) y no te debe dar el error. Lo mas probable es que algo ocurrió con la instalación de los controladores y se quedo corrupto. En este caso creo que lo mejor será removiendo todos los controladores primero y reinstalando. Veo que la tarjeta de Intel es un HD 3000, y de lo que veo con el modelo del laptop también debes tener una tarjeta de AMD pero ese no esta saliendo en el DxDiag. Sin embargo, los controladores los puedes bajar desde esta página:

AMD: https://www.amd.com/es/support
Intel: https://www.intel.la/content/www/xl/es/support/detect.html?countrylabel=Latin%20America

Si no sabes el modelo de la tarjeta busca el modelo del laptop y ahí lo debe tener.