When has a corporation ever taken responsibility for a bad decision?
I wouldn’t take it as an insult, they just seem a bit delusional, or selective in memory. That tends to work on the nerves and cause ppl to react with emotion and on the internet, it has that certain “projection” to it.
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Like how they came out and said “We have multiple Diablo projects in the works, including PC, we’re just not ready to announce anything yet” and people STILL complain? Yeah, I don’t blame them for not saying anything that you’d accept as “taking responsibility” for perceived mistakes.
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Have you not been keeping up on the PTR? Or are you being deliberately obtuse?
You realize your literally proving my point. 8.2 is coming in what late june early july, at the earliest. Thats 10 months since the game went live, plus how long the game was in alpha and beta, well over a YEAR that they were being told it was a bad system and they did nothing.
I really hope I’m not the only one to see this.
Do you see the problem? Should they apologize for rushing a fix? Or for taking the time needed to do it right?
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Dear members of the Blizzard community,
I have read your feedback and comments about this year’s BlizzCon, and I have also read the feedback to the apology from Level 90 Elite Tauren Chieftain. I’d like to respond to some of your feedback here.
As president of Blizzard, I take full responsibility for everything that occurs at BlizzCon.
It was shortsighted and insensitive to use the video at all, even in censored form. The language used in the original version, including the slurs and use of sexual orientation as an insult, is not acceptable, period. We realize now that having even an edited version at the show was counter to the standards we try to maintain in our forums and in our games. Doing so was an error in judgment, and we regret it.
The bottom line is we deeply apologize for our mistakes and for hurting or offending anyone. We want you to have fun at our events, and we want everyone to feel welcome. We’re proud to be part of a huge and diverse community, and I am proud that so many aspects of the community are represented within Blizzard itself.
As a leader of Blizzard, and a member of the band, I truly hope you will accept my humblest apology.
- Mike Morhaime President, Blizzard Entertainment
“So, as you’ve noticed, today’s patch release has not gone nearly as smoothly as we would have liked”, community manager Ornyx wrote. “We’re sorry for how this has affected the stability and playability of the game while these issues have been ongoing. This has obviously not been the launch that any of us wanted.”
I’m obviously sorry it feels that way. We really don’t play favorites internally - every class and spec in the game is worked on by multiple people, and our goal as a team is to always push towards a wondrous endpoint where we have 36 specializations that each have flavor, and varied strengths and weaknesses such that the answer to “which spec is the strongest?” is always “well, it depends…”
Finally, on the class front, I’m not sure any class has even been something we’d say is “finished” - there’s always room for refinement, tweaking talents to improve unpopular ones or fix rows that feel dead because there’s just one dominant choice, fixing awkward mechanical interactions, adding new tools, and so forth. We do have plans in the works for the classes you mentioned, informed by both these communities’ feedback and data from the first month of BfA. I do wish we could have gotten to addressing this feedback sooner, and I’m sorry for that - it sucks to feel like you’re last in line, but hopefully the end result will be worth it.
And that’s just the first three links on google. I suggest you try using it next time you feel like attacking someone.
I wonder what good is apologizing when the very people demanding it don’t listen anyway.
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No. I’m disproving your point that there are no changes to the HoA system. The changes do exist. They are on the PTR right now. There is a detailed guide to how they work. And in about three weeks they will be on the live servers.
As for the timetable, reworking core systems of an entire expansion is not a two minute job. Of course they wanted to take their time and put in some effort. Do you want it done fast or do you want it done right?
Thats exactly the thing. Before they would never have launched without making sure everything was just right, its how the meme of trademarking the word “Soon” came from with Blizzard. There was a time when if all the alpha and beta testers told them there were major issues with a core system they would have pushed back releases until they felt it was fully ready for live. Or they would at least have a new system in place for the X.1 launch.
Only this time they didn’t. Everyone told them repeatedly that HoA was not a good system and they just released it in its current form anyway. Then made no moves to fix it until over a year later. That’s the problem. It should never have been released in its current form. They should have reigned back the release of BfA til they had a decent system in place. Legion didn’t end like SoO did, and I’m sure most people would have willingly waited a bit longer in Legion if it meant not having the problems we do now.
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They stopped doing it a long time ago. People say “do you want it fast or do you want it done righth,” and for the last few years it feels like Blizz is not keen on giving us either.
Gotta please stockholders for the quarter. Get that expansion pumped out
Remember that time the WoD launch was such a disaster they gave everyone a free week of gametime?
Pepperidge farms remembers
It was a DDOS attack. This isn’t a mistake on their part that they were apologizing for. This was something unrelated to the company that impacted players. Next please.
It was them being unprepared for the explosion of resubs and having bugged garrison phasing systems. And either way, they apologized for it both verbally and materially. How does it not count?
“…But the quality of the content does not excuse the subpar launch experience we delivered, and I apologize for that.”
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Oh! I didn’t know about this! I was pretty sure it was just for the DDOS attacks, this does actually count. Thanks Eevee!
not working on a response for over an hour. Seriously, I’ve watched you “responding” for a stupid amount of time. Grow up.
Just watch the Q & As - it has nothing to do with being a fan boi. Ion says they made a mistake or they didn’t do something right quite often. I find it annoying because they just keep on making stupid mistakes.
Apologies are meaningless if you just go and do the same thing or a similar thing again and again.
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That’s the thing though - “I’m sorry” alone doesn’t constitute an apology and never has, I learned that in grade school. What I’m saying is lacking is real, community-focused honest acceptance of responsibility for failures and a commitment that’s acted upon to fix it. Blizz apologizes to save face, not to fix a wrong.
That isn’t what so many people in this thread claim though. They do take responsibility for mistakes but doing so is meaningless.
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really? 
As a matter of fact I am. Your point being?
I suggest you write what you mean to and mean what you write. It would prevent any confusion.
I did, you said.
The response blizz gave to the cannibal corpse debacle proves that. If you were there, you might have remembered the outrage it caused among alliance players. There were 3 mega threads discussing it as well as many articles written about it.
Hell there are still players who bring it up as proof of horde bias. The latest was during the ilvl requirement being added to warfronts.
If you don’t accept this as an “apology for anything substantial” well I don’t think there is any reason to carry on the discussion as it was substantial enough to case a stock dip and then an increase the day the apology was issued.
Mechanical issues that result in players not being able to play the game is not a real issue? If you think that I have an old desktop that doesn’t work I’d like to sell you.
Finally class balance and class design are among two of the biggest complaints listed on these forums. So again a real issue. But how are they supposed to apologize for it?
What the player base feels is subjective and while there may be many complaints at any one time there are still others that are thoroughly enjoying themselves. The best they can do is apologize that you feel that way and then maybe make a suggestion such as try a different spec or wait for a redesign or balance patch.
As an aside: I consider MoP destro lock design to have been finished. Though it did need tuning to bring its dps down.
That would be because I’m at work were I can only respond when I’m on break.
And someone who would say “you’re sucking really hard on that Blizz phallus” telling me to grow up is humorous. Though I guess I should find it flattering that you remain riveted to your screen eagerly awaiting my response.
But judging by your level and post count your just trying to troll. And with that I’ll leave you to it because even though you may not want to admit your wrong, I feel confident that my posts make you look a blathering fool.
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no - what’s retarded is to use a panel that’s created for pc-gamers to announce a mobile game, and then chastise those pc-gamers with ‘DoN’t YoU HaVe PhoNeS’ after they just spent their hard-earned money to go to blizzcon.
there was no better way to do that other than not use Blizzcon to announce Chinese mobile trash, which is what Diablo Immortal is - a game partnered with NetEase to pander to the huge Chinese mobile market.