Wrongly Banned, Need help

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Hello, to whomever finds this.

My name is Collin. A few weeks ago. I made a post on Reddit about an issue with the Druid questline, the post has been viewed over 23k and even featured on Icy Veins. Users whom also contacted GM’s were given steps on how to “fix” their Druids.

I unfortunately did the steps wrong. I didn’t know I could make a Starter Account under my current Battle.net. I logged into an old regarded Battle.net account that was under a different name. (That was made for a younger family member so they could try out WoW.)

So the steps I used was given was:

  1. I logged into the main Battle.net, that the Druid was on. Launched the game. Logged into that Druid.
  2. While logged into the game. I logged out of Battle.net’s Launcher.
  3. Logged into the other Battle.net, launched the game. Make a new fresh Legion Remix Character.
  4. The new Legion Remix Character did enough quest to be able to see other players.
  5. Added my Druid to the party with the fresh Character. Phased both Character’s together.

After all of that. It finally fixed my Druid. No more having the issues that were reported and listed. I closed the fresh Remix Character’s sessions and sign out of that Battle.net while having the first session going, and not having the Battle.net Launcher logged in. I went on to do my daily runs of the Mythic Raids. Then logging out.

After a few hours. Logged back into Battle.net Launcher, launching the game. I got the messaged that the account was banned. Checking my emails, seeing the email stating the same.

At the time, looking into it. I saw post that the bame on both Battle.net Accounts needed to match. So I did alter/change the name to the current.

I posted an Appeal and even asked helped from Twitter. After almost a week I got “An additional review of the action has been completed. We have confirmed our initial findings, and the action will not be reversed or changed.”

This Battle.net account is over 3 years old. And before that the email was apart of another account that was over 20 years old. (I closed the OG account due to the past climate of Blizzard.) Not once has that/this account have had bans, suspensions or even warnings.

With more information.

I used the addon Console Port. To get some of the features to work with a new controller. I used a remapper called reWASD. While trying to get the buttons to register properly with Console Port, I was getting far too many errors.

Seeing if the combine issue could have caused a false flag, I found other people we have had the same issue. Here is a link to their post.

This is serious for me. A lifetime ban on a player/account with no prior history with warnings, suspensions or even bans is more than harsh.

While writing this, dealing with this for a few weeks, posting appeals, getting the run around. I thought about checking the other Battle.net that was logged in at the same time I was running the first session. That Battle.net was not banned.

If I was using cheats, hacks, BOTH accounts would have been banned/flagged at the same time.

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You can only appeal bans through the same way you already did prior. You may continue to do so until they will no longer honor appeals.

A Blizzardian response is not guaranteed over the forums.

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Gintan, this was sent up for deep review. That’s the most exhaustive review that can be done.

This was upheld.

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Sorry to say but, there isn’t any help to be given. The appeals team don’t take testomies on waht they did or didn’t do. They only go through their logs as they only can prove what they see in their system.

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You haven’t gotten any “run around”. You have received responses every time.

An appeal will always be upheld if they confirm that the initial action was correct. Being upheld is not a “run around”.

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Unfortunately, this doesn’t seem to be a “copy-paste” response.

Generally the 4 templates used are:

Upheld
Overturned
Sent in for review
Reduced

So as Orlyia said, you got passed down to the specialist team and it was deemed whatever they found was convincing enough to keep you banned.

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But you aren’t. They are templated responses with the options being Lifted, Upheld, Escalated, or Reduced. You will not get a conversation nor can you “Plead your case”. All you can do is wait on the appeal, and continue to appeal until you are told they will not entertain any further responses.

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Simply put: If they did the deep as they can to give it a change and sitll found the same answer, there’s something there they upheld their believes. Saying its wrong because you don’t like it won’t change how their system found and back itself up.

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Blizzard disagrees. And no, they will not explain. Something you did on one account was not triggered on the other. Whatever it was, stop doing it.

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If there wrong 1 of 2 things will happen either overturn or a reduction if theres still evidence but a little leeway.

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I haven’t heard of this happening and I look over this forum in particular pretty much daily.

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Yes, there can be false positives. These generally come into play in botting/hacking or PvP non-participation actions. Chat/name/role-playing profile/spam actions are much less likely to be a mistake.

Not a chance. If a mistake is identified, it is corrected, and overturned suspensions can even get compensated for the time they lost.

“They refused to overturn a mistake they made” sounds like the kind of Reddit baloney that people use to try and sound like a victim.

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I guess it’s not just Reddit you see baloney. :rage:

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Those sorts of actions are generally known as “Career Limiting Moves”. If you’re aware of any current examples, please report those individuals to Blizzard.

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Even if there was that “rogue” employee, it’s why the appeals process exists. You’re not going to get the same person who set down the sanction do the appeal as well. Anyone who hangs out long enough to see folks explain time after time after time yet again, that appeals are not for people to plead their case - it’s for a fresh pair of eyes to look over the data. There are safeguards in place to avoid what you’re suggesting.

And I’ll be the one to say it. I’d like to see proof of this. Not word of mouth, viable proof. Blizzard apologizing for the actions of this employee or something that isn’t just Reddit Rhetoric that flows around unchecked. And also, streamers don’t count either. Something tangible and honest, if you please. If this did happen, I’m honestly curious about it - because I’ve been active here on this forum for several years now, and I don’t recall ever seeing or hearing about this.

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Not rogue but i rember linking a article of a gm accidently banning or susennding a player off his pet name which was fine just a honest mistake and the player got unbanned.

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If you’re talking about the infamous “Banned for a Gorilla named Gorilla” incident, that guy was full of baloney. His pet’s name was changed to Gorilla from the offensive thing that it used to be, he changed it back, the GMs changed it back to the neutral default name again four times.

Imgur

Note the “back to”. But people on Reddit love a good story, so that old chestnut gets dragged around a lot.

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Keineschuhe, I’m not going to edit out any more of your trolling, I recommend you stop.

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And even assuming it’s a true story, that GM would have been fired 15+ years ago by this point. Not relevant to the modern day.

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