I’m bookmarking this as it would be illegal not to.
While technically it is not required for them, sometimes the CS agents may look at player actions and provide minor insight into the situation for people who genuinely have questions, though game masters who actually investigate and action accounts won’t tell you exactly why you were suspended/banned, and that is intentional to prevent abusers from using the information to circumvent detection in the future. I know this must be frustrating, but go through the proper channels available to you.
Also, as a mod is likely to close this, I would like to say good morning to whoever locks the thread