I have two guild mates that got banned today.
One accused of RMT (he is very casual player and play with us on his available time).
The later was accused of abusing the economy. He has roughly 200k gold only (I hardly think that based on the previous experiences I’ve had with people abusing the server economy by TBC or WoTLK that by no chance he did this).
With that said, can the support please look into this?
Thanks.
If THEY wish to put in an appeal, it can be reviewed - yes.
Nothing can be done from here - nor can anything be done from a third party request.
Your guild mates will have to appeal their own bans via the link in the email they received. There’s no way to appeal over the forums.
*beat by the panda 
They can’t access the live chat somehow, and when checking the ticket, they get the following error:
aa023952-1288-492d-bcbe-2ed73a81df08
Is there a problem with the ticketing system today?
No, they wouldn’t be using Live Chat for an appeal. They put in a ticket using the appropriate option which I’ll link below:
https://us.battle.net/support/en/help/product/wow/181/1609/solution
Live chat has nothing to do with bans or overturning them. The only way is to open a ticket following the link in the email they received.
Thanks a lot people!
I’ve also been banned for this same reason. Just submitted my appeal. I think there’s many false positives in this ban wave.
my girlfriend also got banned today , shes so furious and frustrated that she started crying. i hope blizzard can investigate things more thoroughly shes a newbie and got her first 150k gold from gathering herb and alchemy. now she thinks blizzard is banning people randomly and get even more frustrated…
I think there is a serious problem, Blizzard should look into the reports here and talk to their customers.
Just got banned for abusing the economy. I have an authenticator and none of my character have more than 60k (in retail). I also havent sent or traded with anyone outside of my own account. I have been leveling characters with mining and herbalism and saving the blues and purples, then switching to enchanting and DEing them all. Other than this, I cant imagine what triggered the ban. The email said that my account has been CLOSED. Doesnt say banned for any amount of time. I have thousands of hours played and the account has been off and on since 2007. Something is really wrong here. I am as bad with gold as I am with real money. I fear that no one will really look into the issue. I really hope that thousands of hours played deserves 15 minutes of a GMs time.
It’d be best to file an appeal to get it looked at. No one on the forums, nor callback, is able to look into it. More to the point, it isn’t a shot to debate with the appeal team with X, or Y or anything of the sort. They’ll only go off their internal logs.
There are no Game Masters on these forums, you pretty much have to file an appeal in order to get it sorted out. You can not appeal on the forums.
hopefully blizzard can look into these kind of things more carefully since most of the people who appealed here doesnt even own gold morethan 200k 
I did file an appeal. Crossing fingers that they examine it. Ive heard that if their decision holds, they still dont tell you what happened, so I will never know what the problem was. Anyone know if this is true. I might have read posts from people that were actually guilty of the crimes they were accused of though.
They do not tend to provide further details beyond the initial e-mail, no. That’s to prevent those who might benefit from knowing how they got caught. Not saying that’s you, just explaining ‘why’.
This has absolutely no bearing on what they’ve been banned for.
I can get my driver’s license taken away in my 1999 Mazda pickup. I don’t need a Lamborghini to break traffic laws. Similarly, someone can get banned for real money transactions or manipulating the economy and have very little gold.
Being banned for real money transactions could mean spending or receiving real-world cash for in-game items or services. If one were to receive real-world money for services, it would have no effect on their in-game gold balance.
Manipulating the economy is likely to increase one’s gold coffers, but then again, you don’t really know how much gold your friends have.
I have 14,387 gold.
I have 147,456 gold.
I have 1,456,234 gold.
Only one of the above is true, and you have absolutely positively no idea. I also have other accounts. On those accounts I have some gold between 1,000 gold and three million gold.
Only the individual player knows how much gold they have, even if your “long time best friend” told you they have X amount.
And to expand on this, they might be able to show you their characters with little gold. That isn’t proof that they didn’t just have a large amount before that. I can show you a very empty checking account, depending on if I show you before or after I pay my bills with my latest paycheck.
It’s always best to let your friends submit their appeal, and don’t get involved.
Yah, I can too LOL. 
I had to submit a ticket as I got caught up in this banwave myself; after only purchasing Shadowlands on Friday night. What’s the timeframe on tickets at the moment?