Since the last update i have not been able to launch wow, I don’t even make it to the log in screen just a black screen with the wow cursor. I have scanned and repaired my wow a few times already and nothing has fixed it and its really frustrating as my computer is far above what it takes to run wow and the issue isn’t on a hardware side of things.
Has this happened for anyone else? if so have you fixed it?
same. blizz has hadthis log issue for several months, started aftera patch and they cant seem to fix it. last week i could log on correctly after the lil patchfor 1 week. this patch just made it worse now just black. also for the last several months, on log out to change toon, complete disconnact. lots of folks having same .
Seeing that it’s not affecting everyone, concluding that it’s Blizzard’s fault is a bit premature. I haven’t had any black screens, so the game client/patch must be working properly in some way or another. And since there’s only one client for everybody, the difference likely lies in the each user’s system environment. Definitively? No. But more likely.
the basic reply if i’m here looking is that i’ve taken all them steps and read all the post about the probem and still have them. so other than the cookie cut reply what is going to be done to fix this or do we just keep paying for a game the lets you play when it feels like it
You try the steps - then you follow the advice in my other post and followup in our Tech Forum. If none of these steps are helping, something else is quite likely going on.
Other than the Discord overlay being an issue, which they did an update to correct, ElvUI also had three updates yesterday, and on the third my black screen went away. I would suggest checking that either that, or another add-on isn’t creating issues for you. And definitely check the posts on the Tech Forum. They’re there for a reason.
I just finish say that i took all them steps and still have it going on so just rewording that same thing you said before what other step can be taken?
orylia answers your question in the post above. i’ll re-type it for you. “You try the steps - then you follow the advice in my other post and followup in our Tech Forum.”
there is a thread there about black screens you might browse - Black Screen after launching wow 8.1.5 - #10 by Zuvykree - it gives additional troubleshooting, how to update drivers etc. you also should try switching to dx11, which if you can’t load the game, it can be done outside of the game - the thread has instructions.
If you’ve already done all that, I would make a new thread there, state what you’ve already done, and then post a complete dxdiag. https://us.battle.net/support/en/article/12988 post the entire thing in your tech support post - highlight it all and click the </> button at the top of the reply box so it will format it to be more readable.